Norman Y. Mineta San Jose Intl. Airport (SJC) - 23 min drive
San Francisco Intl. Airport (SFO) - 31 min drive
Oakland Intl. Airport (OAK) - 52 min drive
California Ave Station - 5 min drive
Menlo Park Station - 9 min drive
San Antonio Station - 25 min walk
Restaurants
Boba Bliss - 17 min walk
Starbucks - 18 min walk
Starbucks - 15 min walk
Mendocino Farms - 20 min walk
Pacific Catch - 20 min walk
About this property
Hilton Garden Inn Palo Alto
At Hilton Garden Inn Palo Alto, you'll be within a 10-minute drive of Stanford University and Googleplex. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Kitchen at Palo Alto, which serves American cuisine and is open for dinner. Other highlights include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
174 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 20 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Conference space (3000 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2015
Safe-deposit box at front desk
Terrace
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Cable TV channels
Home comfort
Coffee/tea maker
Sleep well
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Kitchen at Palo Alto - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 0.195 percent will be charged
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 9.00 to 24.95 per person
Pets
Service animals exempt from fees
Pet deposit: USD 125 per stay
Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)
Parking
Self parking costs USD 20 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto
Frequently asked questions
Does Hilton Garden Inn Palo Alto offer free cancellation for a full refund?
Yes, Hilton Garden Inn Palo Alto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Palo Alto?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Palo Alto?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 125 per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Palo Alto?
Yes. Self parking costs USD 20 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Palo Alto?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Palo Alto?
No, this hotel doesn't have a casino, but Casino M8trix (16-min drive) is nearby.
What is there to do at Hilton Garden Inn Palo Alto and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hilton Garden Inn Palo Alto?
Yes, The Kitchen at Palo Alto offers American cuisine.
What's the area around Hilton Garden Inn Palo Alto like?
Hilton Garden Inn Palo Alto puts you in Charleston Meadow, in the heart of Palo Alto. Popular attractions include Stanford University, which is 6 minutes away by car.
Hilton Garden Inn Palo Alto Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Jan 2025
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jan 2025
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 Dec 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
miguel
miguel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Colleen
Colleen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Great hotel
Very nice hotel. Staff were very nice and helpful. Stayed in an assessable room. Very helpful to me as I recently had knee replacement surgery. It would have been nice if the pool was heated.
Diana
Diana, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
ROSEMARY
ROSEMARY, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Osvaldo
Osvaldo, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Bathroom could be bigger
Ricardo
Ricardo, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Oct 2024
Miguel
Miguel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
N/a
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
We were visiting the Palo Alto area for the first time. Beyond visiting some local attractions, we were able to catch both a hockey game as well as a Stanford football game. Location was great; use of the easy access parking garage, as well as accessible public transportation helped make the most of our stay. For example, the rapid transit bus got me to the Stanford stadium in less than fifteen minutes.
James
James, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Juan
Juan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2024
Amanda
Amanda, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Oct 2024
Great experience
The rooms were very spacious, clean, comfortable. Staff was friendly and very helpful. Traveling with my elderly ADA mother and this hotel was perfect.
Teresa
Teresa, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Sep 2024
Leopoldo De La
Leopoldo De La, 1-night trip
Verified Expedia guest review
6/10 Good
23 Sep 2024
I would say that service can be better with customer service
Richa
Richa, 3-night trip with friends
Verified Expedia guest review
2/10 Poor
23 Sep 2024
The sheets were not changed on our bed. Someone’s fingernails were in the bed. I told the front desk and they brought us ONE sheet for us to change, not even a new set when clearly the pillow cases and all were not changed. So gross. Also don’t love that they charge $20 a night for parking. Won’t be back.
Kim
Kim, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Alejandro
Alejandro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
I like everything about this hotel
Jose
Jose, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
All was great, no complaints.
Rick
Rick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Sep 2024
Ninette
Ninette, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2024
Restful
“ Lisa was amazing at front desk. I arrived early after working a 12 hour nightshift . She was able to accommodate me by providing an early check in for me. The was great and quiet for me. I also included breakfast only suggestion“ more variety and keep it warm . Was cold