The beds were not refreshed (redone daily), the main window was BADLY leaking (hat to put towels in to absorb the water pouring in), the washroom window had a broken screen (bugs in the room). No queen size beds as advertised (only double beds), washroom sink plumbing leaking, Main door lock not working (dead bolt inoperative), no phone in the room (cannot communicate with staff....) A/C to noisy to keep running at night, Washroom door lock not working, no hangers to put up clothes. A bed lamp with NO wall outlet to plug it in.