Located in a rural setting, Cross Keys Hotel by Greene King Inns offers a warm welcome with free WiFi, parking and attentive staff. Enjoy meals at the restaurant or unwind with a drink at the bar.
Reviews
8.28.2 out of 10
Very good
Popular amenities
24/7 front desk
Bar
Free parking
Non-smoking
Free WiFi
Restaurant
Main amenities (4)
Daily housekeeping
Restaurant and bar/lounge
24-hour front desk
Vending machine
Feel at home (5)
Daily housekeeping
Coffee/tea maker
Digital TV service
Free self parking
Hair dryer
The current price is CA $108
CA $108
CA $130 total
includes taxes & fees
May 26 - May 27
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Comfort Double Room, Accessible
Enjoy your visit to Guisborough with a stay at Cross Keys Hotel by Greene King Inns. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.
Languages
English
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Services
24-hour front desk
Accessibility
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Cross Keys Hotel Guisborough
Cross Keys Hotel Greene King Inns Guisborough
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Cross Keys Hotel by Greene King Inns Guisborough
Cross Keys Hotel by Greene King Inns Inn Guisborough
Frequently asked questions
Does Cross Keys Hotel by Greene King Inns offer free cancellation for a full refund?
Yes, Cross Keys Hotel by Greene King Inns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Keys Hotel by Greene King Inns?
Sorry, pets aren't allowed.
Is parking offered on site at Cross Keys Hotel by Greene King Inns?
Yes, there's free self parking.
What are the check-in and check-out times at Cross Keys Hotel by Greene King Inns?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Are there restaurants at or near Cross Keys Hotel by Greene King Inns?
Yes, there's an onsite restaurant.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Food
Breakfast
Bed
Bathroom
Location
Restaurant
Lobby
Shower
What guests liked
Breakfasts were consistently good with excellent choices and catering to dietary needs. (12 reviews)
From real guest reviews summarized by AI.
Reviews
6/10
It was ok - your on the main road if you have roadside view. Not ideal for a comfortable stay! Staff were ok but Anthony has 5 stars from me!
Mark
1-night trip with friends
10/10
Nathan
1-night business trip
10/10
Hotel was very nice & staff were helpful
food was good only thing I would say was that drinks were overpriced whether it was alcoholic/non-alcoholic
Verified traveller
2-night family trip
10/10
Elaine
1-night trip
2/10
Very spacious room but unfortunately VERY small radiator to heat the room was not sufficient at all!
Very few plug sockets.
Room was in very poor condition, thread bare carpets and dirty walls, cracks in ceilings, taps didn’t have covers on them!
There was enough teabags and coffee bags for 4cups but sugar and milk for just 1 cup! Very poor show and real minimum effort!
Shower was THE WORST I have experienced and I travel a lot. It’s generous of me to say it was a dribble!
Difficult nights sleep because the hall lights were left on l night and there are big cracks around the door which lit up my room like a Christmas tree!
If you’re not putting basic things in the room nor keeping the room to a basic standard to save money then maybe save money with automatic lights?!
Loud banging doors all night and early morning as no soft closures on the doors.
Food was very basic so i personally thought was over priced and there was no choice for any healthy meal!
How this hotel has the rating it does which at the time of posting this was 9+ I am at a loss! I will say I really should have checked the reviews!
Definitely would not recommend and would not stay here again. I could have complained yes but now looking at the reviews I can see plenty of people have so they’re aware of all the faults.
I will say a plus though, they have a decent hair dryer…..
Sarah
1-night business trip
4/10
Warm friendly welcome and overall good service from the staff. However remember to bring some ear plugs as the hotel is situated on a main road.
The biggest let down is the shower lacks any decent water pressure. I have had better showers at campsites then at this hotel. Also, there was dirt falling from the ceiling in bathroom, which appeared to be coming from the fan, which shows how often they get cleaned / serviced.
Overall an average hotel which could do with some investment.
Verified traveller
3-night business trip
8/10
Looked after extremely well. Not certain about the lack of amenities in the double room for disabled people. Nowhere to hang bathroom robes or wash bags and for a non-disabled person the wash basin was extremely low, small and difficult as an older person to use.
Vernon
2-night romance trip
4/10
No welcoming communication from reception or bar staff - the hotel management seem to have employed a skimping strategy in terms of quality and quantity on basics:- towels, toilet paper, toiletries, tea, coffee, (over) cooked breakfast ingredients served without any pleasantries or flair.
Overpriced for what was provided / served. A couple of staff were pleasant enough but most were pretty ignorant and dismissive - an easy fix with a bit of basic training and occasional but effective supervision.
Verified traveller
1-night trip
8/10
Nice warm room, comfortable bed plenty of space. Excellent breakfast. Dinner at night also good and hand pulled beer is well kept.
David
2-night trip
8/10
Stephen
1-night trip
10/10
Annmaria
1-night trip
10/10
Great price, convenient for hospital visiting
Emma
1-night family trip
10/10
Nicola
2-night trip
6/10
Elizabeth
1-night family trip
10/10
Paul
2-night trip
10/10
Very good price, clean and staff very pleasant. Only downside was the noise from the road from about 6am. Would ask for a room at the back if I stayed again.
Adrienne
1-night trip
10/10
Great service .. rooms a little dated
lee
7-night business trip
10/10
This hotel was perfect for the very short stay we had overnight on 29th December
John
1-night trip
10/10
Nicola
2-night business trip
10/10
Lee
1-night trip
10/10
Terence
1-night trip
10/10
There is nothing to dislike staff are very friendly and welcoming this is my go to place when im in this area
Mark
1-night business trip
10/10
My go to hotel when staying round Guisborough/Middlesbrough area for work ,meals are lovely also breakfast is spot on
Gary
2-night business trip
2/10
Dirty rooms.
Verified traveller
1-night business trip
10/10
The friendliness is outstanding location is good easy to find made us feel very welcome and pricing is very good