6/10 Good
Apr 25, 2025
Fun, but needs staffing, organization, and signage
Arrival and check-in didn't start well. Loooooooong check-in line, and got even longer after. Guest information is not very well organized, with seemingly limited staff to answer phones.
Adding to that stress, the facility is very large. Signage is not promininent. The parking lot makes little sense (again, nebulous and poorly signed).
As far as value, the waterpark seems to be what you are paying for. The waterpark is new, fun for kids, but LOUD at busy times. Seems in need of some sound mitigation, hopefully that is planned.
The older pool and waterslide are nice as a lower-key option.
Overall, I likely would not stay here again unless the water park was the sole reason we are here. And then likely not, as check-in and getting settled should not be this arduous, even at busy times.
Mark
Mark, 2-night family trip
Verified Hotels.com guest review