Beijing Road Pedestrian Street - 6 min drive - 5.9 km
Canton Fair Complex - 8 min drive - 6.8 km
Getting around
Baiyun International Airport (CAN) - 48 min drive
Foshan (FUO-Shadi) - 49 min drive
Guangzhou East Railway Station - 14 min drive
Shiguanglu Station - 18 min drive
Guangzhou Railway Station - 20 min drive
Zhujiang New Town Station - 2 min walk
Huacheng Road Station - 9 min walk
Women and Children's Medical Center Station - 11 min walk
Restaurants
狮頭牌卤味研究所 - 1 min walk
竹马居酒屋 - 5 min walk
浅草亭日本料理 - 7 min walk
悦园 - 1 min walk
表少茶餐厅 - 1 min walk
About this property
Park Hyatt Guangzhou
Park Hyatt Guangzhou features a rooftop terrace and puts you just a 5-minute drive from Canton Tower. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Dining Room, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Public transportation is just a short walk: Zhujiang New Town Station is steps away and Huacheng Road Station is 9 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
Hotel size
208 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Baby bath
What to do
Winery release events
Working away
24-hour business center
Conference center (13993 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
48-inch LED TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
The Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.
The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.
Dining
Dining Room - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Living Room - This restaurant specializes in Fusion cuisine and serves lunch, dinner, and light fare. Reservations are required. Open daily.
Yue Jing Xuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Roof Bar - Onsite cocktail bar. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 258 per person
Children & extra beds
Rollaway beds are available for CNY 350 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Guests under 6 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Also known as
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou
Frequently asked questions
Does Park Hyatt Guangzhou offer free cancellation for a full refund?
Yes, Park Hyatt Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Hyatt Guangzhou?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Park Hyatt Guangzhou?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Park Hyatt Guangzhou?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Park Hyatt Guangzhou?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Park Hyatt Guangzhou and nearby?
Park Hyatt Guangzhou has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Park Hyatt Guangzhou?
Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine.
Does Park Hyatt Guangzhou have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Park Hyatt Guangzhou like?
Park Hyatt Guangzhou is in Tianhe, a short 2-minute walk from Zhujiang New Town Station and 6 minutes' walk from Guangzhou Opera House.
Park Hyatt Guangzhou Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Jul 2024
Very clean, the cleaning staff was always polite and the room was always clean.
chuqian
chuqian, 5-night family trip
Verified Expedia guest review
2/10 Poor
29 May 2024
TING
TING, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Apr 2024
Eloy
Eloy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Apr 2024
Amazing experience, superb service from staff, amazing view.
Jian
Jian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Mar 2024
Zitong
Zitong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Dec 2023
Excellent
Ben
Ben, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Dec 2023
Good hotel, good room, good service
Xiaoyan
Xiaoyan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Dec 2023
Nice and clean
Christina
Christina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 Nov 2023
Excellent location. Hotel is modern and comfortable. Service is great.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2023
Or Tsun Yu
Or Tsun Yu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sep 2023
Kanti
Kanti, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2023
Karen
Karen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2023
Ying
Ying, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Apr 2023
Miaotian
Miaotian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2022
Vincent
Vincent, 3-night trip
Verified Expedia guest review
2/10 Poor
2 Nov 2021
Terrible Service and Attitude
I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered.
Rodney
Rodney, 1-night trip
Verified Hotels.com guest review
4/10 Fair
26 Nov 2020
shiqiu
shiqiu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2019
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Ziyad
Ziyad, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2019
fred
fred, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2019
Wei
Wei, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2019
great place like all other Park Hyatt! and great location as well
Alden
Alden, 2-night trip
Verified Expedia guest review
6/10 Good
3 Aug 2019
Charles
Charles, 2-night family trip
Verified Hotels.com guest review
6/10 Good
2 Aug 2019
Good location. Good facility. Bad service.
It’s such a good location and good building it’s a shame that the service isn’t very good.
Charles
Charles, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2019
Always a pleasure
Always a pleasure staying here on business.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
27 May 2019
Location is good, privacy very good, staff too young & seem not well trained !