In the heart of Kandy, Sevana City Hotel offers a serene escape with an outdoor pool and on-site restaurant serving local cuisine. Relax on the sun-kissed terrace or get lost in a good book from the library. With helpful staff, concierge services, and luggage storage, guests can unwind knowing everything is taken care of.
Located near a train station, Sevana City Hotel Kandy is a great choice for a stay in Kandy. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sevana City Hotel, which serves local cuisine and is open for breakfast. Other highlights include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 6 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Water dispenser
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Facilities
Terrace
Library
An outdoor pool
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Water dispenser
Room amenities
Home comfort
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Sevana City Hotel - This restaurant specializes in local cuisine and serves breakfast only. Reservations are required.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 6 for adults and USD 6 for children
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
Also known as
Sevana City Hotel Kandy
Sevana City Hotel
Sevana City Kandy
Sevana City
Sevana City Hotel Kandy Hotel
Sevana City Hotel Kandy Kandy
Sevana City Hotel Kandy Hotel Kandy
Frequently asked questions
Does Sevana City Hotel Kandy offer free cancellation for a full refund?
Yes, Sevana City Hotel Kandy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sevana City Hotel Kandy?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Sevana City Hotel Kandy?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sevana City Hotel Kandy?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Sevana City Hotel Kandy?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
What is there to do at Sevana City Hotel Kandy and nearby?
Sevana City Hotel Kandy has an outdoor pool.
Are there restaurants at or near Sevana City Hotel Kandy?
Yes, Sevana City Hotel offers local cuisine.
What's the area around Sevana City Hotel Kandy like?
Sevana City Hotel Kandy is in the heart of Kandy, a short 5-minute walk from Kandy Clock Tower and 10 minutes' walk from National Hospital Kandy.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
Apr 13, 2025
Could have been better
Expensive for the condition of the room. We had a double and decor was poor with some damp and walls peeling.Beds were clean but the room did smell a bit of mildew. Showers were good and rooftop pool was nice. Disappointed that we arrived in restaurant at 7pm and were told bar had closed when on menu it says 9pm. Had same issue trying to order some of the dishes on menu. Could not order Sri Lankan curry. Food we did have was nice but fairly bland. Overall will not visit again.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
Apr 7, 2025
Very central, easy to get to all the main attractions.
Sophie
Sophie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2025
Everybody was so nice and friendly. I was so happy with staff.
Sachiko
Sachiko, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2025
Nice modern hotel in the city centre
John Jay
John Jay, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 11, 2025
A pretty good location. The highlight was having a meal a couple of doors up. Real SL restaurant. No cutlery, go up and wash your hands. Dosa 150 Biriyani 400. Amazing experience.
craig
craig, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 4, 2025
Very nice
Very nice staff. Room was as shown in pictures. Clean and well kept up. Pool was nice, not a lot of space but wasn't ever a crowd.
They provide filtered water for free which was awesome.
Only downside was the elevator is up a couple flights of stairs
Megan
Megan, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2025
Ariel
Ariel, 3-night trip
Verified Hotels.com guest review
6/10 Good
Jan 15, 2025
The hotel is in a central location, but at times found it hard to try and park our taxi due to the roads being so busy. The pool was smaller than we anticipated but we’ve got to say the bed was soooooo comfy! The hotel’s central location made it easy to walk into town. The room was ok, but had no windows to the outside, just into the indoor courtyard. The hotel also offers 0 use of plastic so offers water glass jars to be filled up for your room. All in all the hotel was good.
Jordan
Jordan, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Jan 15, 2025
The smell of the bathroom is coming from the sewer, disgusting. The people worked there were disorganized maybe because of language barrier.
Tita
Tita, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2025
Great hotel at a reasonable price!
This hotel is a great choice for a short stopover. All staff are so helpful and nothing is too much trouble. Rooms are comfortable with a huge bathroom , which is well kitted out with amenities. The only downside is the air conditioning unit which is very loud. Breakfasts are varied and dinners are tasty.
colin
colin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 6, 2025
Clean
Sajeevkumar
Sajeevkumar, 2-night family trip
Verified Expedia guest review
6/10 Good
Jan 6, 2025
It was what you would expect for a budget hotel in the middle of the city. Very busy surrounding area, if I was solo travelling as a female I would prefer to be somewhere less crazy, I was with my partner so it was fine though.
Samantha
Samantha, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 3, 2025
Great place to stay in central Kandy. Staff helpful and friendly. Room was very comfortable, only minor negative is very slow wifi.
Derek
Derek, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 30, 2024
Friendly, clean, modern bathroom
Friendly and helpful staff. A pleasant, modern hotel in relatively central location. In the built-up hustle and bustle of Kandy which may not be to everyone’s taste. Breakfast was good value. Room was simple but comfortable with modern bathroom and hot shower. One small issue - our room was one of those situated around a central stairwell and noise of people up and down stairs/in and out of rooms etc carries - can be disturbing late in the evening.
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
Dec 30, 2024
Hotel for one or to night's..
We stay group 18 person. Stay one night. What's small swimming pool on the top of the roof With good view.. Stuff, friendly and very helpful.
Poor breakfast.
Saulius
Saulius, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Close to city centre
Easy check in nice restaurant and ok room. Walk to the city centre and the lake. Rooftop pool comes handy when the water permits.
Laszlo
Laszlo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Jack
Jack, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 10, 2024
Value for money
It’s a value for money hotel close to the lake and city centre, friendly staff good rooftop restaurant.
Laszlo
Laszlo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Really good value hotel in centre with good value bar and restaurant and a lovely pool. Staff are really friendly and helpful would highly recommend.
Gavin
Gavin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 7, 2024
Neat and clean, safe.
Md Abdullah Al
Md Abdullah Al, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 24, 2024
The property is not maintained at all, we had a terrible smell in the room and complained more than 3 times with no response. One of the shutter didnt work and we also complained for no response, and finally, we were connected with a Tuktuk driver through the hotel that basically took us to all the places that scam tourists.
fadi
fadi, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
nice hotel with great service and spacious room!
Asuka
Asuka, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Very nice clean hotel with friendly helpful staff. Large rooms and very modern spacious bathroom. Only a few minutes ride to major bus station and train station with plenty of passing traffic to get transport to anywhere. Lots of dining options near the hotel and only 15 minutes easy walk to Kandy lake and City Centre. Highly recommend.
Michael
Michael, 3-night romance trip
Verified Lastminute guest review
10/10 Exceptional
Jul 24, 2024
Good location. Friendly staff. Good food and coffee