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Hotel Neutor Express

3.0 star property
Central hotel with bar/lounge, connected to the convention center, near Salzburg Christmas Market

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Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Comfort Double Room, Balcony | Terrace/patio
Comfort Double Room, Balcony
Reception
Daily buffet breakfast (EUR 19 per person)
Hotel Neutor Express is a charming retreat near Salzburg Christmas Market and Salzburg Cathedral. Guests can unwind at the on-site coffee shop, indulge in some shopping therapy, or appreciate local art at the gallery. With dry cleaning services and luggage storage, you're sure to enjoy a comfortable stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Coffee shop/cafe
  • Conference center
  • Meeting rooms
  • Terrace
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
The current price is CA $123
CA $147 total
includes taxes & fees
May 11 - May 12

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
Exterior

Am Neutor Hotel Salzburg Zentrum

  • Parking available
  • Bar
  • Laundry facilities
  • Non-smoking
7.2 out of 10, Good, 666 reviews
The price is CA $129
CA $159 total
includes taxes & fees
May 11 - May 12
Am Neutor Hotel Salzburg Zentrum
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About the area

Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Mozart's Birthplace - 8 min walk - 0.7 km
  • Salzburg Christmas Market - 10 min walk - 0.9 km
  • Salzburg Cathedral - 11 min walk - 1.0 km
  • Fortress Hohensalzburg - 12 min walk - 1.0 km
  • Mirabell Palace - 15 min walk - 1.3 km

Getting around

  • W.A. Mozart Airport (SZG) - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • Salzburg Aiglhof Station - 19 min walk
  • Salzburg Central Station - 26 min walk

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬6 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Hotel Neutor Express

Hotel Neutor Express puts you in a great location, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a terrace are other highlights. Fellow travelers like the overall property condition.

Languages

English, German, Spanish

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs EUR 19 per day

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number 50101-000082-2020

Also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Does Hotel Neutor Express offer free cancellation for a full refund?

Yes, Hotel Neutor Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Neutor Express?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Neutor Express?

Yes. Self parking costs EUR 19 per day.

What are the check-in and check-out times at Hotel Neutor Express?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Neutor Express?

No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.

What's the area around Hotel Neutor Express like?

Hotel Neutor Express is in Riedenburg, a short 7-minute drive from W.A. Mozart Airport (SZG) and 10 minutes' walk from Salzburg Christmas Market.

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Reviews

7.2

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Location
Train station
Service staff
Bus
Walking
Building
Shower
Air conditioning
Old town

Reviews

6/10 Good

Malia, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Very very barebones and terribly overpriced for the quality.
Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dmitri, 4-night trip
Verified Hotels.com guest review

8/10 Very good

older hotel - great location

The Neutor Express is across from the Hotel Neutor. The Express site is more like apartments. The rooms are clean but show wear. The shower was fine, bed OK, location is great - very easy to walk everywhere. The breakfast was outstanding, but across the street. The price was right and I would stay there again though.
Nadine, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Dmytro, 3-night trip
Verified Hotels.com guest review

4/10 Fair

The location is great. 10 minute walk to the old town and Christmas market. However, the woman at reception (except when we checked out) had a very sour disposition. We tried to purchase a hot chocolate from the vending machine. It did not work. She could have been helpful, given us the coins to try again. Nothing. Very unpleasant. At check out. Mentioned it to the other woman, she immediately gave us the money and said it happns all the time. It's an awful machine. Put up a sign! The beds and pillows were not very comfortable, but passable. Honestly, we will not be returning.
Nathalie, 3-night family trip
Verified Expedia guest review

2/10 Poor

Pat, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Andreas, 1-night trip
Verified Expedia guest review

4/10 Fair

Marilyn, 1-night trip
Verified Expedia guest review

8/10 Very good

Yi-Hsiang, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I know Austria, especially Salzburg, is expensive, but the price I paid for this room was appauling. The room was old, dirty, falling apart and felt like I was living out of a basement or one of those overly exaggerated desperate hotels you see in movies when the main character falls on hard times. The property was in a good location; easily walkable to the centre of Salzburg though the well lit mountain tunnel; thats the only good thing going for it, unfortunately.
Jake, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Lindsey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dianne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lukka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheap and cheerful, clean & well located

The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Jack, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

We arrived to find no reception and we had to cross a busy road to check in .. the reception staff there were very unfriendly...i told them about the bad reviews and was told "well you booked it". The hotel smelt awful...the lift was very old...my friend was nearly sick due to the smell in her room .. mind was horrendous and the smell turned my stomach....when we complained about the smell we were offered a tin of air-freshner!
Elizabeth, 2-night trip with friends
Verified Expedia guest review

6/10 Good

It would be nice if you don't have to cross the street just to check in or talk to the front desk. Front desk even gave me a key card that didn't work so I had to cross the street dragging my heavy luggage and bag to let them know. Had to cross again with my luggage and bag to my actual hotel. Once in my room, I wanted to ask about their breakfast schedule, the room has a telephone but it doesn't work (no dial tone & nothing after dialing the # they indicated). Warning, the shape of their toilet bowl is weird so expect something weird when you take a dump. The drainage in my shower was a bit clogged too. Lastly, when I left, I saw cob webs on the corner carpet under the table. Then I looked closely and saw a big spider. I just hope it didnt bit me while I was asleep. Overall, my stay was okay. The good thing is the hotel is just around 10 minutes walk to cafes and the old town and bust stop is justin front. I just hope they could improve on these issues I've encountered.
Michelle, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Juan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ankit, 2-night trip
Verified Expedia guest review

6/10 Good

Very unfriendly receptionist.
Rodrigo, 2-night trip
Verified Expedia guest review

8/10 Very good

Two levels of pricing and quality. Depending on your style which. I went lower cost but still did well. We don't travel to stay in hotels va adventures.
Joanna, 2-night family trip
Verified Expedia guest review

2/10 Poor

Bad smelt
Wing Yiu, 3-night trip
Verified Expedia guest review

8/10 Very good

Have only given a 4 rating because there was no tea or hot drink making facility in the room. Also it wasn’t clear how to check in as the hotel was on 2 sides of the road.
Philip, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is in a nice location and the room size was very good, but certain things are looking old and need updating especially in bathroom. However my main concern with the hotel was that there was no electricity to entrance area the whole time we were there. They said a thunderstorm had caused this, but 6 days after it was still not fixed and no one was working to fix it. It a shame as the staff were nice and the hotel could be really good.
Gareth, 3-night trip
Verified Expedia guest review