There are no phones in the room, nor a number to call the front desk for emergency. Had an instance where I was being harassed by another guest and afraid to leave my room to get help. Eventually contacted the front desk and they did escort me to another room away from the other guest, but there was not a chain lock of the door. The next day the morning crew knew nothing about my incident. So no one was looking out for me. The area of the hotel is next to a camping hostel, but there were people sleeping on the beach and road. Overall the location didn't seem safe for solo traveler.
The staff was incredibly kind and helpful. On our checkout day we wanted to do a tour in Playa Coco and they held our bags for a few hours. The grounds were well kept. We had a little patio with rocking chairs that was comfortable to sit on while we made plans for the day. The hotel is a block from the beach and the walk is easy. Very close to restaurants and a small market if you need anything. The included breakfast was fresh and tasty. The room itself was a little dated, but it was clean and comfortable. The AC worked well. I'd stay here again if we were in the area.
The location was great, a block from the beach and close to a convenience stores. I breakfast included was a great bonus and we enjoyed the pool. The grounds are very nice.
its A very nice, with beautiful grounds, hotel. Somewhat dated in decor but clean and well maintained. The included breakfast was very good. It is on a Main Street so there was some road noise but overall quiet.
All the staff at this property were so nice and friendly, I will not say names because I am afraid to leave a name out. We loved every one of them, recessionist, restaurant girls, gardener, and daily service personal.
Thank you so very much to all the fabulous staff at Hotel Villa Cacia for providing your extraordinary attention. Will see you again soon
Sincerely,
Armand and Ana
Itâs very clean, and the room was comfortable. I found it to be very typical for the area, yes itâs dated in regards to the fixtures and furniture but it was clean, and the ac worked great. Iâd stay here again.
Disappointed in my stay. The grounds were beautiful. The room, not so much. Good space. The bed and pillows were hard. Only one power outlet and that was next to the refrigerator. No outlet near the bed or in the bathroom. Lighting in the bathroom was dim. Shower temperature was cool. No adjustment. My room was never cleaned during my trip. I booked the double bed non-smoking room. I left a day early. Location was near the beach. Easy walk. Now I know the the reservation was non-refundable.
This is the worst hotel I have ever stayed in. The room was dirty and should not have been in use. Andre the front desk person placed me in the room knowing it was not cleaned. I asked for an upgraded room because the standard room was horrible. There was water damage on the walls and water came into my room where I slipped in the middle of the night; stains on my sheets and bugs everywhere. Do not waste your money or time.