The mattress in our room, 219 was worn down. It was too soft on one side and the other side wasn't much better. My husband's back was bothering him after the 1st night. We did inform the front desk when checking out.
A lot of dust in the gym and in the room. Would have liked it if it was a little cleaner. Bathroom shower wasnât cleaned and toilet was dirty. Customer service was good!
These units are larger than a standard hotel with a nice kitchenette and couch area. The bed was a bit lumpy but overall our stay was great. We will be going back. Very convenient to Liberty University.
Everything was enjoyable except for two things.. i had to use.the dryer and they barely get hot.and the price of breakfast is ridiculous. Other then that , room was great and.showersand beds were excellent
There was a person working at the front desk who had short, curly hair, and they did an incredible job helping us get settled in with everything we need. I canât say enough good things about their service. Dealing with an unexpected influx of folks due to power outages and still giving each person individual care and attention is above and beyond. Give this person a raise! :)
We enjoy this hotel a lot. The breakfast is great but it could be better if they switch it up sometimes. We normally have to switch rooms due to not being clean. We have stayed here a few time. The employees are super kind and they always remember us when we come backđ. The rooms are very spacious. The snack store is very affordable. The manager was very understanding and kind