The room they gave us was disgusting. The bathroom is located outside the bedroom with holes that the neighbouring room can technically see us showering and with no A/C. The breakfast was disgusting due to them leaving food out with fruit flies everywhere. Everything we needed such as remote for the tv and hair dryer, we had to ask for it. I would not recommend this place.
Da jeg kom kl 21, sÄ var resepsjonen helt mÞrkt. Det var en mann som kom bak resepsjonen og ba meg vente litt. SÄ gikk han...
10 minutter senere kom en dame med managerskilt og jeg sa jeg skulle sjekke inn. Ho var ikke blid og kunne verken engelsk eller vietnamesisk. Hun snakket russisk og prÞvde med Google translate....til ingen nytte. Ho ogsÄ sa at jeg mÄtte vente litt til. Da hadde det allerede tatt 20 min. 5 minutter senere kom resepsjonisten. Han fikk skikkelig kjeft av manageren rett foran meg. Helt forferdelig! Endelig fikk jeg sjekket inn, puh! Dette varvÄpenbart et hotell sÄ og si kun for russere.
Siisteys oli plussaa. Henkilökunta puhui huonosti englantia, mikÀ vaikeutti palvelua. Iso miinus altaalla olevat aurinkotuolit, joissa ei ollut pehmusteita. Allaspyyhkeet piti kuulua hintaan, mutta maksoikin 20.000 vnd. Onneksi oli omat pyyhkeet mukana.
This property's main selling point is its large swimming pool, which is quite nice. Outside of that, the rooms are quite basic and the location is a bit off the main road. Our fridge didn't work and we had to get a replacement. Breakfast was very basic and busy with lots of Russian and Chinese families staying at the resort. There are likely better options with better locations for the price.
hotelli uusi ja kehitettÀvÀÀ on melkoisesti esim. aamupalan taso oli huono. Henkilökunnasta vain muutama puhui englantia jotenkin. hotellin alue siisti uima-allasta lukuunottamatta, vesi sameaa ja likaista.
LÀhiympÀristö erittÀin roskainen, taitaa olla saaren ongelma. LÀhiranta Long beach roskainen, kauniita rantoja löytyy muualta saarella.
Taxidriver had a difficulty to drive to Palma hotel since no sign and wayfinding hotel.
It is inconvenience for guests since no Kleenex tissue, no hotel guide in the room ( i.e. fee charged for each time exchanging tower)
Overall it is a nice hotel to stay. The staff were very nice. We only had breakfast and it is more designed to asian or russian customers than west. There was enough fruite and bread get have if you are not keen tradational cooked vietnamies breakfast. 10 min walk to the beach.
Check-in process wasn't smooth due to staffs couldn't speak English, only one of them willing to try to communicate with us, the rest of them just push the responsibility to one another.
Overall environment/room was quite pleasing - room & toilet can be cleaner; breakfast is disappointed - less choices, number of guests more than quantity of food provided; amazing swimming pool though!
Distance to beach is a bit further than expected.
P/s: pictures shown online are exactly the same in reality :)
Neueres Hotel auf der dem Strand gegenĂŒberliegenden Strassenseite. Beim Check Inn mussten 100 Dollar Kaution hinterlegt werden. Die Zimmer sind gerĂ€umig und sauber. Bei der Ăbernahme vom Zimmer musste eine Inventur Liste unterzeichnet werden. Das Restaurant bietet nur ein EinheitsmenĂŒ fĂŒr Lunch und Dinner an und ist ĂŒberhaupt nicht einladend sowie auch das inkludierte FrĂŒhstĂŒck. Haben vier NĂ€chte gebucht und bezahlt und sind nach zwei NĂ€chten freiwillig und ohne RĂŒckerstattung wider ausgezogen. Das Hotel hat nicht unseren Erwartungen entsprochen.
Very comfortable place. Although it's a bit off the beach, the beautiful pool more than makes up for that. Very friendly staff, but not a lot of English so it was tough to get help on excursions. Average buffet breakfast, but a very accommodating chef was on had to whip up anything you wanted.