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Orchid House Polanco

4.0 star property
Adults-only hotel within walking distance of National Museum of Anthropology

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orchid House Polanco

Hallway
Front of property
Terrace/patio
Hallway
Standard Room, 1 Queen Bed
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • Parking available
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Self parking
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Free newspapers in the lobby
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is CA $421
CA $504 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub

Superior Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub

Master Suite, 1 King Bed, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Airport transfer
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (1478)
The price is CA $386
CA $462 total
includes taxes & fees
Jan 5 - 6 Jan 2025
InterContinental Presidente Mexico City, an IHG Hotel
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About the area

Map
76 Campos Elíseos Polanco V Sección, Mexico City, CDMX, 11560

What's nearby

  • Paseo de la Reforma - 13 min walk
  • Auditorio Nacional - 18 min walk
  • Chapultepec Park - 18 min walk
  • Angel of Independence Monument - 3 min drive
  • World Trade Center Mexico City - 6 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 28 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 55 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 25 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Polanco Station - 11 min walk
  • Auditorio Station - 13 min walk
  • San Joaquin Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tierra Garat - ‬3 min walk
  • ‪El Califa - ‬2 min walk
  • ‪CABANNA Restaurant - ‬2 min walk
  • ‪Puerto Madero - ‬2 min walk
  • ‪Ojo de Agua - ‬4 min walk

About this property

Orchid House Polanco

Orchid House Polanco features a rooftop terrace and puts you within a 10-minute walk of National Museum of Anthropology. You can indulge in deep-tissue massages, facials, or aromatherapy. A snack bar/deli, a terrace, and a garden are other highlights. The helpful staff and walkable location get great marks from fellow travelers. Public transportation is just a short walk: Polanco Station is 11 minutes and Auditorio Station is 13 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 7.15 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–noon
  • Room service (limited hours)
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Spa services

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of USD 340 (subject to availability)

Parking

  • Covered self parking costs USD 7.15 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Orchid House Hotels Hotel Mexico City
Orchid House Hotels Hotel
Orchid House Polanco Hotel
Orchid House Hotel
Orchid House Polanco
Hotel Orchid House Polanco Mexico City
Mexico City Orchid House Polanco Hotel
Hotel Orchid House Polanco
Orchid House Polanco Mexico City
Orchid House Hotels
Orchid House
Orchid House Polanco Hotel
Orchid House Polanco Mexico City
Orchid House Polanco Hotel Mexico City

Frequently asked questions

Does Orchid House Polanco offer free cancellation for a full refund?
Yes, Orchid House Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Orchid House Polanco?
Sorry, pets aren't allowed.
Is parking offered on site at Orchid House Polanco?
Yes. Self parking costs USD 7.15 per day.
Is airport shuttle service offered by Orchid House Polanco?
Yes, an airport shuttle is available. The charge is USD 80 per vehicle one-way.
What are the check-in and check-out times at Orchid House Polanco?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 340 for early check-in (subject to availability). Check-out time is noon.
What is there to do at Orchid House Polanco and nearby?
Orchid House Polanco has spa services and a garden.
What's the area around Orchid House Polanco like?
Orchid House Polanco is a short 13-minute walk from Paseo de la Reforma and 9 minutes' walk from National Museum of Anthropology. Travelers say the local area is good for shopping and very walkable.

Orchid House Polanco Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing place in amazing location!
We absolutely loved this place. Highly recommend!
Berit, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Riley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adan, 6-night family trip
Verified Hotels.com guest review

6/10 Good

A bit of great and aa bit of difficulty.
The hotel is lovely aesthetically and the staff is kind and helpful. The main problem for us was horrific noise every night both from the very loud street traffic to the noise above our room within the hotel. We were told the location of our room would be quiet as I asked for a quiet room. This was the main problem, but lack of sleep does hurt a trip experience. The breakfast offerings that come with the room are tasty, but after 5 days of the exact same offerings, it is not very pleasant. The staff was exceedingly warm and helpful and the building is lovely. We also liked the Polanco location for great restaurants and shopping nearby.
Judith, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angel, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you , love this hotel
Ahmed, 1-night business trip
Verified Expedia guest review

6/10 Good

Gina, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrocinia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Customer service. Friendly attention and cleanliness.
Edgar, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I thoroughly enjoyed my stay at the Orchid!!! The staff were exceptional, friendly and made us feel special. They were incredibly helpful offering suggestion for suggestions getting places though we found most places close and walkable. The restaurant was delicious and service exceptional. I would return in a heartbeat, and highly recommend staying here.
Alison, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

👍
VÍCTOR MANUEL, 1-night trip
Verified Expedia guest review

8/10 Very good

C., 1-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely perfect for my trip. Everyone is so lovely. Shout out to Alex and Victoria and the maintenance gentleman. Sorry for ripping the handle off of my door. This is my spot from not on. They put youtube meditation bamboo video on in the evening in your room. They stock you with water. It’s a pretty building. Food is great. Birria and biscuits were primo. Honor system bar. Nice patios.
Robert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

A Jewel in Polanco
ana, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Orchid House is perfect for perfect getaway spot. Lovely place with a beautiful setting and wonderful help-full staff. My daughter and I felt safe and ver comfy at Orchid House
Maria, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

It was a wonderful stay!!
Amelia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel and the staff are on point with everything!!
Patrocinia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property with a lot of character. Great location by the museum of anthropology and parc. We were upgraded to a deluxe room. Very comfortable bed and beautiful bathroom. We had dinner and breakfast at Aura restaurant. Food was delicious, very fresh. Highly recommend this hotel. Very reasonably priced.
Maryse, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Definitely I’ll be back soon, I fell in love with this property, it’s literally a beautiful garden in Polanco. Safe, so many options for dinner around. Loved it!
Yulymar, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Martina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mi esposa y yo disfrutamos mucho nuestra estancia en este maravilloso hotel. Muy limpio y el staff muy amable y amigable. Tuvimos algunas preguntas y las respuestas fueron inmediatas. De verdad se siente uno como en casa y regresaremos muy pronto. Gracias por todas las atenciones.
Ricardo, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful property near by one of the major street in Polanco. Welcome and Customer service vere on point. The only inconvenient we had was at check out at 2.10 a.m. to catch an early flight. We were assured there was a Security guard to help open the main gate but after spending 10 mins looking around the property we opened and closed the gate by ourselves.
Leandro, 1-night romance trip
Verified Expedia guest review

6/10 Good

kay, 7-night trip
Verified Expedia guest review

10/10 Exceptional

I had a great time at this hotel. The staff was always friendly, and the room was clean and organized! The restaurant food and service were excellent.
CARLA, 3-night business trip
Verified Expedia guest review