Section 276, Lot 60, Pitpit St., North Waigani, Port Moresby, National Capital Region
What's nearby
Parliament House - 3 min drive - 2.6 km
Papua New Guinea National Museum and Art Gallery - 3 min drive - 2.7 km
Nature Park - 5 min drive - 5.1 km
Royal Port Moresby Golf Club - 5 min drive - 3.4 km
PNG Football Stadium - 7 min drive - 5.3 km
Getting around
Port Moresby (POM-Jackson Intl.) - 6 min drive
Free airport shuttle
Restaurants
Airport Cafe - 5 min drive
Jeanz Coffee Lounge - 3 min drive
Heritage Cafe - 14 min walk
Daikoku - 6 min drive
Duffy Café - 3 min drive
About this property
The Sanctuary Hotel and Spa
The Sanctuary Hotel and Spa is just 3 mi (4.8 km) from the airport and offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials, or body scrubs. An outdoor pool, a poolside bar, and a fitness center are other highlights.
Languages
English
At a glance
Hotel size
56 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi (2-device limit) and wired internet access in public areas
Free WiFi (2-device limit) and wired internet access in rooms
Parking
Free onsite self parking
Transfers
Free airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
Flat-screen television
Premium satellite channels
Home comfort
Air conditioning
Fan
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Balcony
Separate dining area
Separate sitting area
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (2-device limit) and free wired internet
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Lingzhi Serenity Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 3.5 percent
Spa access is available for an extra charge of PGK 150 per day
Laundry facilities are available for an extra charge of PGK 30 per day
Pool, spa, & gym (if applicable)
Children under 6 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Sanctuary Hotel Port Moresby
Sanctuary Port Moresby
The Sanctuary Hotel Spa
The Sanctuary Hotel Spa
The Sanctuary Spa Port Moresby
The Sanctuary Hotel and Spa Hotel
The Sanctuary Hotel and Spa Port Moresby
The Sanctuary Hotel and Spa Hotel Port Moresby
Frequently asked questions
Does The Sanctuary Hotel and Spa offer free cancellation for a full refund?
Yes, The Sanctuary Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Sanctuary Hotel and Spa?
Yes, there's an outdoor pool.
Are pets allowed at The Sanctuary Hotel and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at The Sanctuary Hotel and Spa?
Yes, there's free self parking.
Is airport shuttle service offered by The Sanctuary Hotel and Spa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Sanctuary Hotel and Spa?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at The Sanctuary Hotel and Spa and nearby?
The Sanctuary Hotel and Spa has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near The Sanctuary Hotel and Spa?
Yes, there's an onsite restaurant.
Does The Sanctuary Hotel and Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Sanctuary Hotel and Spa like?
The Sanctuary Hotel and Spa is a short 6-minute drive from Port Moresby (POM-Jackson Intl.) and 13 minutes' walk from Hubert Murray Stadium.
The Sanctuary Hotel and Spa Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Very good
3 Dec 2020
Stay was quite satisfactory.
Boio
Boio, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
12 Oct 2020
Paid online, also was asked to pay at check-in. refund is a bit slow coming. staff are lovely. room is an odd shape and size.
Brenton
Brenton, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 Mar 2020
Staff were out of this world, humble,welcoming and always ready to help.
Rooms were clean and big but little things like tissue, room menu were not available.
Food serve was good and made mostly from excellent local products, however chefs and taste of food was not up to standard. It seemed the cooks took a good food and turned it into rubbish. So called local menu was prepared more in asian and western way. Taro which we Pacific Islanders love was not available.
I will stay there again but eat outside.
James
James, 3-night family trip
Verified Expedia guest review
4/10 Fair
2 Mar 2020
Andrew L
The hotel was advertised as a 4 stars hotel, it's not!
The rooms and the general condition of the hotel is substandard.
Verified traveller
4-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Jan 2020
Verified traveller
1-night trip
Verified Orbitz guest review
6/10 Good
3 Jan 2020
Poor check in, they didnt seem to have my booking, had to wait whilst they ran around trying to confirm my pre payment. Staff were ok not outstanding, poor guy on porter duty, took me in the wrong direction for my room, then we had to track back. Room was 2 double beds with a bathroom in between, phone next to other bed kept making beeping noise all night to the point i disconnected it, as it kept me awake.
Smurf924
Smurf924, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Dec 2019
Great surroundings within the hotel. Friendly staff and great yummy local cuisines
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
5 Nov 2019
We really liked our stay here. It was clean and comfortable. It has all that we needed: breakfast included, food available in the restaurant, and free transfers between the airport and hotel, and hotel and Vision City Mall. It also has a saltwater swimming pool and an aviary with native birds. The staff were all helpful and accommodating. We will definitely stay here again if we have the opportunity to do so!
Poody9
Poody9, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2019
Good people will return good restaurant and professional massage
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
2 Oct 2019
A Feel For the Tropics
They allowed us to change a non-refundable reservation when our flights were changed...at no extra charge. Their shuttle service was excellent, pick-up and drop-off at airport and a free ride and back to the mall. The large walk-in aviary was great, though maybe a bit too crowded with the baby cassowary dominating the other critters. They have two cuscus, two baby tree kangaroos, two wallabies, and many birds of various types. It was nice to wake up to the sounds of exotic jungle birds. The negative about the place was that they came by our windows with a very loud fumigator, blowing insecticide over the bushes. Apparently they do this often. And our toilet seat wouldn't stay up on its own.
Russell
Russell, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2019
food's good, the aviary is the real attraction
This booking was made by me for another person, who said that the food at the Sanctuary is good, and the staff are friendly and helpful. Except for the fact that the animals and birds are in cages, he loved the aviary, where he saw many of the creatures he knew to exist in PNG but were hard to see in the wild.
PAMELA
PAMELA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2019
Recommend if you have a few days in Port Moresby
This was my first stay at Sanctuary and I truly enjoyed it. The staff are friendly and helpful, the grounds are lush, tropical and relaxing. The rooms are lovely. The staff is diligent to keep everything clean.and fresh.There is a little menagerie where you can get close to some healthy, well cared for native birds and animals. Close to Parliament, the National museum and the Nature Park near UPNG.
Michele
Michele, 6-night trip
Verified Hotels.com guest review
6/10 Good
7 Apr 2019
We liked the aviary at the property, which has a reasonable size for the birds / the caretaker of the aviary was very kind showing us around the place. Disliked the weak internet service and the big fish inside a small aquarium. It's animal cruelty to say the least.
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
31 Mar 2019
Big comfy bed, excellent food. I ordered from their local dishes menu and had my first good hotel meal in PNG (usually the food is terrible at the hotels)- it was fabulous.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jan 2020
Experiencia absolutamente extraordinaria
el hotel es absolutamente extraordinario.
lo mejor de todo: su personal... la gente es absolutamente maravillosa... lo recomiendo sin ninguna duda...