8/10 Very good
31 Jul 2022
Minor Inconvenience
We had a pleasant stay with some minor issues. When we checked in the system was down so they couldn’t give us keys to our room and security had to let us in. They said they would slip the keys under our door for us which did not happen so we had to go to the front desk to get them. We went to the pool to retrieve our towels and the guys was very rude. We had placed our towels and personal items on some beach chairs then went to the bar (not even 10 feet away) to get some drinks and the pool guy took our stuff and threw it on another chair. My husband went to tell him we are still here and he said they were reserved. There was no sign to indicate they are reserved and the chair right next to it in the same area is where he threw our stuff so wouldn’t that be reserved as well a long with all the other ones? It wasn’t like cabana seating at this hotel. Seems if you tip him to “reserve” a chair for you, you can sit there. We sat in the exact same area the day before with no problem from the same guy. If you like more than one towel this is not the place for you. The beach access is very convenient. Our room was very cleanly the only problem is the bathroom has a wooden shutter sliding door and window to the bedroom. The window was broken and the door was very difficult to open and close. The food was very good at the restaurants and the staff was very pleasant. When we checked out the system was down again. They told me they would have to email me my receipt.
3-night trip
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