Arboretum at Great Hills Mall - 5 min drive - 2.9 km
Q2 Stadium - 6 min drive - 5.0 km
Domain Northside - 6 min drive - 5.1 km
J. J. Pickle Research Campus - 6 min drive - 5.1 km
St. David's North Austin Medical Center - 7 min drive - 7.4 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 21 min drive
Austin Station - 11 min drive
Restaurants
The Cheesecake Factory - 4 min drive
Pluckers Wing Bar - 4 min drive
Panera Bread - 3 min drive
Dave & Buster's - 17 min walk
Jim's Restaurant - 4 min drive
About this property
DoubleTree by Hilton Hotel Austin Northwest Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum puts you within a 10-minute drive of Lake Austin and Arboretum at Great Hills Mall. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, University of Texas at Austin and Sixth Street are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
194 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (USD 15 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
2.00 percent destination fee will be charged
Optional extras
Full breakfast is offered for an extra charge of approximately USD 20 per person
Early check-in can be arranged for an extra charge of USD 50.0 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Parking
Self parking costs USD 15 per night with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin
Frequently asked questions
Does DoubleTree by Hilton Hotel Austin Northwest Arboretum offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Austin Northwest Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Austin Northwest Arboretum?
Yes, there's an outdoor pool.
Are pets allowed at DoubleTree by Hilton Hotel Austin Northwest Arboretum?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel Austin Northwest Arboretum?
Yes. Self parking costs USD 15 per night.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Austin Northwest Arboretum?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 50.0 for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Austin Northwest Arboretum and nearby?
DoubleTree by Hilton Hotel Austin Northwest Arboretum has an outdoor pool and a fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel Austin Northwest Arboretum?
Yes, Centre Lounge offers American cuisine.
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Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Mar 2025
Lynette
Lynette, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2025
Front desk staff was awesome. A/C in the room didn't work 1st night, but they got it fixed for the 2nd night. Only having a miniature ironing board is unacceptable.
Dale
Dale, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2025
Cecilia
Cecilia, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Feb 2025
Lovely decor but needs modernization in the future
An older hotel but lovely decor . Front desk girl was very sweet and helpful. The bed was comfortable. The breakfast could be improved greatly although the attendant was lovely and hardworking. There were no working laundry facilities which is why I chose this option. Things arise but my honest opinion on this matter is that there are corners being cut and it didn’t appear they had a lack of guests . For the beautiful place that it still is it lacks quality and the respectful atmosphere it deserves.
Linda
Linda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2025
Celia is the ultimate professional!
Check-in was FANTASTIC! Please let Celia know we greatly appreciate her friendly, professional and courteous service! Check out with Celia was absolutely pleasurable! The mad our stay the best we have had in Austin!
Randy
Randy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Feb 2025
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Feb 2025
Lin
Lin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2025
Desiree
Desiree, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2025
Tina
Tina, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
10 Feb 2025
Lousy Hotel. Don't Waste Your Money.
I reserved an upgraded room, got bumped to a lower grade room upon arrival. Thermostat in room didn't work and had to be replaced. Cooked the first night I was there. TV remote barely worked. Room was on the bottom floor and loud and faced the parking lot. Second night the fire alarm for the hotel goes off at 11:30 and everyone has to exit the hotel until the Fire Department clears the hotel. No compensation or apologies from the hotel. The condition of the hotel is blausey. You can tell it's a refurbished property and they are trying to make out like its a five star resort. I've stayed at better Motel 6 hotels. Parking was not free and there was no indication that it was paid parking until you arrive at the hotel. The nightly rate was $15.00 dollars. What a rip off. Parking should be at least free in this location. I would not recommend staying here. Location is good and that's about all.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
7 Feb 2025
This hotel is very convenient for me when I visit some friends who live in the area. It’s comfortable and clean. Staff is very friendly.
My main complaint is that they charge you to park your own car per night in their massive parking lot.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 Feb 2025
The room hot and the air conditioner ran all night. The thermostat was set at 65 but did not go below 74 which lead to it running all night. It was annoying and loud.
Gary
Gary, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2025
Doris
Doris, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
20 Jan 2025
Dale
Dale, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Sahibekamaal
Sahibekamaal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jan 2025
Robert
Robert, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
I am not
Happy to pay for parking at a hotel that owns their own large parking lot. That was not mentioned in the add. The hotel should think about that.
Kurt
Kurt, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Robert
Robert, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Debra
Debra, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Dec 2024
Clean, Comfortable But Not Quiet
Friendly, helpful staff. Clean room, comfortable bed but very loud HVAC system.