Polo 15

3.0 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Polo 15

Outdoor pool, sun loungers
Outdoor pool, sun loungers
Comfort Penthouse, 1 Bedroom | Living area | 40-inch flat-screen TV with digital channels, TV
Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets
Basic Room, 1 Queen Bed (Balcony) | Individually furnished, blackout drapes, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Air conditioning
  • Self-serve laundry
  • Barbecue grills
Feel at home
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Limited housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Comfort Penthouse, 1 Bedroom

Highlights

Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
Ceiling fan
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Basic Room, 1 Queen Bed (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
Ceiling fan
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Avenida 15 Mz 286 Lt 3, Entre Calle 52 Y 54, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 11 min walk - 0.9 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Main Beach - 13 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.3 km
  • Punta Esmeralda Beach - 5 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km

Restaurants

  • ‪Crisol - ‬5 min walk
  • ‪Quadra Café - ‬4 min walk
  • ‪Tropical Tacos - ‬4 min walk
  • ‪Que Huevos - ‬4 min walk
  • ‪El Arabe - ‬4 min walk

About this property

Polo 15

Polo 15 offers a great location, putting you within a 15-minute walk of Mamitas Beach and Quinta Avenida. Also, Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach are just a 5-minute drive away.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Barbecue grills

What to do

  • Beach nearby

Services

  • Laundry facilities
  • Pool loungers

Facilities

  • An outdoor pool

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Dryer

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Housekeeping (once per stay)
  • Cleaning supplies

Fees & policies

Refundable deposits

  • Cash deposit: USD 100.0 per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property only accepts cash.
Cashless transactions are available.

Also known as

POLO 15 Aparthotel Playa del Carmen
POLO 15 Playa del Carmen
Aparthotel POLO 15 Playa del Carmen
Playa del Carmen POLO 15 Aparthotel
POLO 15 Aparthotel
Aparthotel POLO 15
Polo 15 Playa Del Carmen
POLO 15 Hotel
POLO 15 Playa del Carmen
POLO 15 Hotel Playa del Carmen

Frequently asked questions

Does Polo 15 offer free cancellation for a full refund?
Yes, Polo 15 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Polo 15?
Yes, there's an outdoor pool.
Are pets allowed at Polo 15?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Polo 15?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Polo 15?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Polo 15?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Polo 15 and nearby?
Polo 15 has an outdoor pool.
What's the area around Polo 15 like?
Polo 15 is a short 11-minute walk from Mamitas Beach and 13 minutes' walk from Quinta Avenida.

Reviews

9.0

Wonderful

8.0/10

Cleanliness

8.0/10

Staff & service

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Pleasant
My room was lovely, nice and quiet neighborhood
Pamela, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice studio
Nice studio and cheap price. I stayed for 5 nights and there was no cleaning, to far from the city center but near of the beach clubs.
Marcos, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

10/10 Exceptional

Quieter and safe neighbourhood
Wonderful stay, close, but far enough from the madness, lovely property, Dulce was excellent, very helpful
4-night trip
Verified Hotels.com guest review