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DoubleTree by Hilton Boston - Andover

Photo gallery for DoubleTree by Hilton Boston - Andover

Indoor pool, pool umbrellas, sun loungers
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Lobby

Overview of DoubleTree by Hilton Boston - Andover

DoubleTree by Hilton Boston - Andover

4.0 star property
Suburban hotel in Andover with indoor pool and restaurant
8.0 out of 10 Very good
8.0/10 Very good

994 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is CA $184
Price available on 06/27/2023
Map
123 Old River Rd, Andover, MA, 01810
Main amenities
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Spa tub
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 9 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • University of Massachusetts Lowell - 14 min drive
  • Tsongas Arena - 14 min drive
  • Canobie Lake Park - 12 min drive

Getting around

  • Lawrence, MA (LWM-Lawrence Municipal) - 19 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 33 min drive
  • Manchester-Boston Regional Airport (MHT) - 33 min drive
  • Nashua, NH (ASH-Nashua Municipal) - 35 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 35 min drive
  • Logan International Airport (BOS) - 38 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 38 min drive
  • Andover Station - 9 min drive
  • Andover Ballardvale Station - 11 min drive
  • Lawrence Station - 12 min drive

Restaurants

  • McDonald's - 5 min drive
  • Irish Cottage - 4 min drive
  • McDonald's - 5 min drive
  • Mano's Pizza - 5 min drive
  • Chateau - 20 min walk

About this property

DoubleTree by Hilton Boston - Andover

DoubleTree by Hilton Boston - Andover is a great choice for a stay in Andover. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at 189 Prime, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 293 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Express check-out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference center (7588 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

189 Prime - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Character's Sports Bar - This sports bar specializes in American cuisine and serves dinner and light fare. Open select days.
Lobby Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12–20 for adults, and USD 12–20 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
State tax ID - C0005530090

Also known as

Andover Boston
Andover Wyndham
Boston Andover
Boston Andover Wyndham
Boston Wyndham Andover
Wyndham Andover
Wyndham Andover Boston
DoubleTree Hilton Hotel Boston-Andover
Wyndham Boston Hotel Andover
Wyndham Boston Andover Hotel
Wyndham Andover Hotel Andover
DoubleTree Hilton Boston-Andover
DoubleTree by Hilton Boston Andover
DoubleTree by Hilton Hotel Boston Andover
DoubleTree by Hilton Boston - Andover Hotel
DoubleTree by Hilton Boston - Andover Andover
DoubleTree by Hilton Boston - Andover Hotel Andover

Frequently asked questions

Does DoubleTree by Hilton Boston - Andover offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Boston - Andover does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Boston - Andover?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Boston - Andover on 27 Jun 2023 start from CA $184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Boston - Andover?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Boston - Andover?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Boston - Andover?
Yes, cats and dogs are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at DoubleTree by Hilton Boston - Andover?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Boston - Andover?
You can check in from 3 PM - 11:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at DoubleTree by Hilton Boston - Andover and nearby?
Have fun with activities like hiking, horseback riding, and ziplining, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. DoubleTree by Hilton Boston - Andover also has 2 bars and a 24-hour fitness center, as well as a picnic area and a garden.
Are there restaurants at or near DoubleTree by Hilton Boston - Andover?
Yes, 189 Prime offers American cuisine.
Does DoubleTree by Hilton Boston - Andover have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Alissa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not the best
Carpet stained and wet on floor by AC unit. Room was just worn out. Bed was comfortable. Breakfast closed during week by 9:30. Bar and restaurant hours better on weekend than weekday.
Cindy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MARK, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Worn down, dusty and rude
This ruins the Hilton name. It is worn down and filthy. Dust on the lamps and hair on the bathroom floor which was there when we got there and shower grout is all moldy. They are low staffed and those there either don't care or are rude. Worst experience and would not recommend at all. Manager handled it horribly and says since booked through hotels.com I would have to call them.Left a voicemail request to return a call and never did. They need a facelift and a new staff. Man setting up outside patio was nice. Only one. I later found out another two people complained and one person checked out.
Jodi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rafal, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harold, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not the cleanest
The rooms were that of a typical hotel 2 queen room. I travel consistently for dance competitions. This one of the few hotels who has not switched over to USB outlets, lamps, etc. The hotel was busy with 3 local dance competitions, a wedding and a hockey tournament. The welcoming cookies that are given had to be people verified. Upon leaving Sunday for checkout, the hotel was we disgusting. There were plastic cups with different liquids in one elevator. Another elevator you had to dodge macaroni and cheese on the floor. From the floor to the check out desk, it was covered in trash. There was a couple at the pool still drinking alcohol, making you question if they were up early or who had never gone to bed. When the cleanliness was brought up to the front desk, she mentioned she wasn’t able to get that far. As I left the desk and walked to the exit, there was a group of kids sitting in the lobby chairs eating popcorn and spilling it all over the floor.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 2-night trip
Verified Hotels.com guest review

6/10 Good

Meet my needs
Meet my needs, was ok. OK service, ok room, disappointed the pool and hot tub were closed for my entire stay.
Shawn, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review