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Swissotel - Chicago

Riverfront hotel with 2 bars/lounges, near Michigan Avenue

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Thu, Apr 2
Fri, Apr 3
April 2026
May 2026
Located near Michigan Avenue, Swissotel - Chicago offers a serene escape with a garden and fireplace in the lobby. Treat yourself to spa treatments or dine at The Palm, which serves up delicious breakfast, lunch, and dinner. With dry cleaning services and bike rentals available for your convenience.
VIP Access
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
CA $197
CA $279 total
includes taxes & fees
Mar 29 - Mar 30

Why we love this property

Spa sanctuary
Couples treatment rooms and a 24-hour gym create a wellness haven. Enjoy facials, manicures, and massages at this riverside hotel with a garden.
Fresh food finds
Eco-conscious dining with vegetarian, vegan, and cooked-to-order options. Local, organic ingredients shine at the restaurant, cafe, and 2 bars.
Sleep in luxury
Every room features hypo-allergenic bedding, plush bathrobes, and premium comfort. In-room massages and 24-hour service create a sanctuary of relaxation.

Room options

Showing 29 of 29 rooms
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, City View

Wonderful
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, River View

Wonderful
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, River View

Excellent
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Lake view
Classic Room, 1 King Bed, Lake View (Lake View)
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lake View (Lake View)

Wonderful
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Lake view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, Lake View

Exceptional
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Premier Corner Room, 1 King Bed, City View

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, City View, Corner

Exceptional
  • Lake view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

Wonderful
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Executive Suite, 1 King Bed, City View
Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

Exceptional
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Very good
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Very good
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Good
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
City view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Exceptional
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
Lake view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Exceptional
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Lake view
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Exceptional
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic 2 Double Beds Wheelchair Accessible

  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible

Exceptional
  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible with Roll In Shower

Exceptional
  • Sleeps 2
  • 2 Double Beds

Classic 1 King Bed Wheelchair Accessible

Very good
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

Wonderful
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

Excellent
  • River view
  • Sleeps 2
  • 1 King Bed

River View Room 1 King Bed Wheelchair Accessible

Exceptional
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

Exceptional
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible with Roll In Shower

  • River view
  • Sleeps 4
  • 2 Double Beds

Lake View Room 2 Double Beds Accessible

  • Lake view
  • Sleeps 2
  • 2 Double Beds

Lake View Room 1 King Bed Accessible

Very good
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Lifestyle Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

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About the area

Map
323 E Wacker Dr, Chicago, IL, 60601

What's nearby

  • Millennium Park - 5 min walk - 0.4 km
  • Michigan Avenue - 5 min walk - 0.4 km
  • Chicago Riverwalk - 6 min walk - 0.6 km
  • Grant Park - 8 min walk - 0.7 km
  • Chicago Theatre - 10 min walk - 0.8 km

Getting around

  • Chicago Midway Airport (MDW) - 39 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive
  • Chicago, IL (PWK-Chicago Executive) - 58 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • Randolph-Wabash Station - 10 min walk
  • State Station - 10 min walk
  • Lake Station - 12 min walk

Restaurants

  • ‪Swissôtel - ‬1 min drive
  • ‪Sheraton Club Lounge - 33 Floor - ‬3 min walk
  • ‪American Craft Kitchen & Bar - ‬3 min walk
  • ‪Northman Beer & Cider Garden - ‬3 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk

About this property

Swissotel - Chicago

Swissotel - Chicago offers a great location, putting you within just a 10-minute walk of Michigan Avenue and Millennium Park. You can indulge in deep-tissue massages, facials, or mani/pedis, and The Palm serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers. The property is just a short walk to public transportation: Randolph-Wabash Station is 10 minutes and State Station is 10 minutes.

At a glance

Hotel size

    • 661 rooms
    • Arranged over 43 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms*

Parking

    • Onsite valet parking (USD 87.00 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 8:00 AM–noon on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.
Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35.22 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • Phone calls (may be limited)

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 35.00 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 250.00 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 87.00 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 60601, 60601, Hotel License

Also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Does Swissotel - Chicago offer free cancellation for a full refund?

Yes, Swissotel - Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Swissotel - Chicago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 250.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Swissotel - Chicago?

Yes. Valet parking costs USD 87.00 per night.

What are the check-in and check-out times at Swissotel - Chicago?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Swissotel - Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (14-min walk) is nearby.

What is there to do at Swissotel - Chicago and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy amenities like 2 bars, a 24-hour fitness center, and spa services. Swissotel - Chicago also has a garden.

Are there restaurants at or near Swissotel - Chicago?

Yes, there's an onsite restaurant, The Palm.

What's the area around Swissotel - Chicago like?

Swissotel - Chicago is located by the river in Downtown Chicago, a short 9-minute walk from Millennium Station and 6 minutes' walk from Michigan Avenue. The local area is walkable and popular for its beaches.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Swissotel - Chicago Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities

Popular mentions

RoomService staffViewLocationParkingRiverCitiesRestaurantBedFood
Verified

10/10 Exceptional

The room and location were EXCELLENT!!! We were only there for one night but we will definitely be back whenever we are in the city!
Tania, 1-night trip
Verified

10/10 Exceptional

Excellent view of the city and river
Miller, 2-night trip
Verified

10/10 Exceptional

Always a great place to stay in Chicago.
Stephanie, 1-night trip
Verified

10/10 Exceptional

Very beautiful place to stay
FaithBrenda, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, good breakfast option.
Stephanie, 3-night trip
Verified

10/10 Exceptional

Great Stay
Timothy, 3-night trip
Verified

10/10 Exceptional

Great hotel
Tim, 2-night trip
Verified

10/10 Exceptional

Nice hotel great location
Julie, 1-night trip
Verified

10/10 Exceptional

we had an absolutely fantastic evening in the city of Chicago and absolutely loved our stay at the hotel
Chris, 2-night trip
Verified

10/10 Exceptional

Very friendly staff, great view, comfortable bed
Brian, 4-night trip
Verified

10/10 Exceptional

Clean rooms, great location and views!
Michelle, 1-night trip
Verified

10/10 Exceptional

I’ve stayed here prior and was disappointed to find out that the pool was closed. For the money there are other hotels which have one.
Rich, 1-night trip
Verified

10/10 Exceptional

Everything was great from rooms to staff
Maaz, 2-night trip
Verified

10/10 Exceptional

Great stay
Lorrington Ashford, 3-night trip
Verified

10/10 Exceptional

The room was clean and comfy for a nights stay plus had a great view of navy pier. We stayed for Valentine’s Day and ordered room service the guy that delivered our food was so nice and he even came back with some chocolate covered strawberries.
Brittany, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel and within walking distance to so many great restaurants and landmarks.
Daniel, 2-night trip
Verified

10/10 Exceptional

Great hotel and area
Angelo, 1-night trip
Verified

10/10 Exceptional

The staff was super friendly and extremely accommodating.
Ada, 3-night trip
Verified

10/10 Exceptional

Perfect place to stay!!
Gemaline, 3-night trip
Verified

10/10 Exceptional

Clean room. Very professional staff. Great security. Location was near a lot of attractions. Will definitely book another stay.
David, 1-night trip
Verified

10/10 Exceptional

The room is very clean, staff was great, the lobby bar and restaurant was very nice.
Menchie, 2-night trip
Verified

8/10 Very good

Room was okay, a little outdated. Would be helpful if there were more staff available to help.
Elle, 5-night trip
Verified

8/10 Very good

Loved the view.
Todd, 2-night trip
Verified

10/10 Exceptional

Swissotel offers everything you could possibly want. Excellent stay all around!
Julie, 3-night trip
Verified

10/10 Exceptional

Nice hotel great location
willaim, 1-night trip