Breakfast kids loved had a little waffles for little ones hands. The pool is nice the rooms are great. The only thing I would say it was ok was a full size bed for 4 people. But that would be the only thing I would say maybe think about.
Not the best place to stay. The doors donât lock on all rooms. The bathtub needs to be replaced or just covert into a shower. Itâs very dingy and has some rusted areas. Housekeeping only replaced the towels in the bathroom. Nothing else was touched.
There was hair on the walls, sink n the shower. Good thing I travel with cleaning supplies and didnât have to spend a whole lot of time here.
We checked into the hotel easy, but when we got back from dinner things went bad. We found out that the light switch at the main entrance turns off the hallway light, microwave, phone and an outlet thatâs plugged by. If you were to push the other light switch it turns everything back on and the hall light turns on too. So itâs an inconvenience as well. Then the mattresses sheet was stained and the mattresses itself was very disgusting and stained. I told the night person about the switch issue and in the morning I told the assistant manager. By the way the assistant manager had an attitude and was trying not to suggest I did the stain, but I knew what she was trying to do. Yea they suggested for me to move to a different room, but after seeing that mattress stained I said nope need to check out and leave. I have a video, but it wonât let me upload it
This is a great hotel! One of the best La Quinta's that I have stayed in. The staff was very friendly and accommodating, the location of the hotel is great and convenient, the breakfast options are great, and the room was big and comfortable. The hotel does have two elevators, but the main one in the front was down. They have a second one in the back that worked just fine. There were no complications checking in and there were no problems with my room. I don't think I would stay anywhere else when visiting Houston!
The manager and supervisor of this hotel have been the worst representatives of customer service. In the last year I have been traveling from California to Houston every weekend and I have never had such a unpleasant interaction as I had with them. They are extremely rude and disrespectful. I don't understand how someone like that can be in contact with customers. As the manager of my company, I have warned my 28 employees not to stay at that hotel.
Room was large and was clean. The surrounding area and building outside was very rundown. Elevator and downstairs bathroom were both out of order. Lights in my bathroom did not turn on. It took 2 days to fix them. They did offer to move us but had already unpacked due to the fact we were staying for a few nights and they said they would come fix the lights while we were out. Got back late and light still not working and maintenance people gone for the day! Will probably not stay at this LaQuinta again.