4/10 Fair
Apr 18, 2025
False Advertising & Poor Service
Although the hotel was decent - fairly clean and the bed was comfortable - it advertises free breakfast which was nothing but chocolate muffins, yogurt, & a bottle of water. This could not even be appropriately called a continental breakfast.
Shortly after we checked out, my husband realized he accidentally left his phone in the room. He went back & explained it to the front desk clerk. Rather than immediately find someone to help him access the room, she asked him to wait while she took phone calls and completed other business. On his own he found a member of the cleaning staff to open the room.
We have children attending Florida State but will not be staying at this hotel again.
Elena
Elena, 2-night family trip
Verified Hotels.com guest review