Guests
All properties in West Springfield, Massachusetts, United States of America

Best Western Springfield West Inn, West Springfield

No-frills West Springfield hotel with 24-hour fitness

  • Free WiFi and free parking
From
$125 CAD

Image gallery

  • Pool
  • Pool
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator - Bathroom
  • Exterior
  • Pool
Pool. Image 1 of 23
1 / 23Pool
429 Riverdale Street, West Springfield, 01089, MA, United States of America
8.0.Very Good.
  • For the price the hotel was great. Many channels on the tv, quiet and a great location.

    Nov. 20, 2019

  • The room was clean. the bed was perfect. but there was not tissue in the room.

    Nov. 14, 2019

See all 467 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Dining options
Safe
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 53 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Josiah Day House - 20 min walk
  • Westfield River - 35 min walk
  • Eastern States Exposition - 2.5 mi / 4 km
  • Quadrangle - 2.5 mi / 4.1 km
  • MassMutual Center - 2.6 mi / 4.1 km
  • Springfield Museums - 2.6 mi / 4.2 km
The following facilities will be closed during the summer:
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator
  • Standard Room, 1 Queen Bed, Accessible, Bathtub

Location

429 Riverdale Street, West Springfield, 01089, MA, United States of America
  • Josiah Day House - 20 min walk
  • Westfield River - 35 min walk
  • Eastern States Exposition - 2.5 mi / 4 km

What’s around

Landmarks

  • Josiah Day House - 20 min walk
  • Westfield River - 35 min walk
  • Eastern States Exposition - 2.5 mi / 4 km
  • Quadrangle - 2.5 mi / 4.1 km
  • MassMutual Center - 2.6 mi / 4.1 km
  • Springfield Museums - 2.6 mi / 4.2 km
  • MGM Springfield - 2.7 mi / 4.4 km
  • Mercy Hospital - 2.8 mi / 4.5 km
  • Dr. Seuss National Memorial - 2.8 mi / 4.5 km
  • Springfield City Library - 2.8 mi / 4.6 km
  • Springfield Science Museum - 2.8 mi / 4.6 km

Getting around

  • Bradley Intl. Airport (BDL) - 24 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Springfield Union Station - 9 min drive
  • Holyoke Station - 10 min drive
  • Northampton Station - 19 min drive

At a glance

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Things to do

  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1989
  • Elevator

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

Also known as

  • Best Western Springfield West Inn
  • Best Western Springfield West Inn Hotel West Springfield
  • Best Western Springfield West
  • Days Inn West Springfield Hotel West Springfield
  • Days Inn West Springfield Ma
  • Days Inn West Springfield Hotel West Springfield
  • Days Inn West Springfield Ma
  • Best Western Springfield West
  • Best Western Springfield West Inn Hotel
  • Best Western Springfield West Inn West Springfield

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Best Western Springfield West Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Yes. Nearby restaurants include Partners @ the Cup (2.1 mi), Celery Stalk (2.1 mi), and Crepes Tea House (2.3 mi).
  • No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
8.0.Very Good.
  • 8.0.Very Good

    Great stay

    We had a great stay here. Service was friendly upon arrival and the room was great. The hotel was clean and there was plenty of parking in the lot. It was conveniently located and I would stay here again, if in the area.

    Sean, 2 night trip, Oct. 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place.

    Room was nice. Front desk staff very friendly. Room was clean.

    Jared, 2 night family trip, Aug. 9, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The room was very dirty. I reported it to the woman at the front counter this morning . I showed her the pictures and she said she would let the manager know. Extremely disappointed, especially with the price I paid.

    1 night trip, Aug. 4, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Conveniently Located off the I-90

    Decent location. Close to the Mass Pike. Lots of restaurant options close by. Clean, comfortable room.

    Joel, 1 night romance trip, Jul. 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very clean . Friendly and helpful staff. The only disadvantage is that you can hear through the wall if your neighbours are loud.

    2 night family trip, Jul. 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    WiFi doesn’t support email. This is the only thing causes inconvenience, other wise we are happy with the stay.

    1 night trip, Jun. 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    The service is very good. But it is too noisy. Not fit for family with babies. There is a main street near the hotel.

    Shurong, 1 night family trip, May 18, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    room was not made sheets not changed open saop baes garbage not taken out of the room, beeding curled. cheched in 10 pm was too tires to change imorovised

    1 night business trip, May 11, 2019

    Verified Expedia guest review

  • 6.0.Good

    I did not like the cost. We stayed at a 4 star hotel with an ocean view the next day and it was cheaper! Way overpriced for the quality of the hotel. Poor quality towels. Bathroom was clean but adequate only

    1 night family trip, May 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Jasmine checked me in and was terrific! She remembered my name when I came down later and joked with me and was just wonderful.

    Stacy, 1 night business trip, Aug. 9, 2021

    Verified Hotels.com guest review

See all 467 reviews