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Four Points by Sheraton Memphis East

Photo gallery for Four Points by Sheraton Memphis East

Lobby
Outdoor pool
Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Four Points by Sheraton Memphis East

Four Points by Sheraton Memphis East

3.0 star property
Suburban hotel with outdoor pool, near Lichterman Nature Center

8.2/10 Very good

1,007 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
5877 Poplar Ave, Memphis, TN, 38119

Room options

About this area

What's nearby

  • University of Memphis - 11 min drive
  • Memphis Zoo - 14 min drive
  • Wolfchase Galleria - 13 min drive
  • Simmons Bank Liberty Stadium - 16 min drive
  • Graceland - 17 min drive
  • FedEx Forum - 22 min drive
  • Beale Street - 22 min drive

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 23 min drive

Restaurants

  • The Capital Grille - 9 min walk
  • Seasons 52 - 10 min walk
  • Red Koi Japanese Cuisine - 11 min walk
  • Ruth's Chris Steak House - 12 min walk
  • Owen Brennan's Restaurant - 12 min walk

About this property

Four Points by Sheraton Memphis East

Four Points by Sheraton Memphis East is a great choice for a stay in Memphis. Guests can take a dip in the outdoor pool or grab a bite to eat at The Cafe, which serves breakfast. A 24-hour fitness center and a fitness center are other highlights. Fellow travelers say good things about the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 124 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space (1250 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1972
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Dining

The Cafe - This café serves breakfast only. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 9.95 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

Does Four Points by Sheraton Memphis East offer free cancellation for a full refund?
Yes, Four Points by Sheraton Memphis East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Four Points by Sheraton Memphis East?
As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Memphis East on 23 Feb 2023 start from CA $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Four Points by Sheraton Memphis East?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Points by Sheraton Memphis East?
Yes, there's an outdoor pool.
Are pets allowed at Four Points by Sheraton Memphis East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Memphis East?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Four Points by Sheraton Memphis East?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Four Points by Sheraton Memphis East and nearby?
Four Points by Sheraton Memphis East has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Four Points by Sheraton Memphis East?
Yes, there's an onsite restaurant, The Cafe. Nearby restaurants include The Capital Grille (9-min walk), Seasons 52 (10-min walk), and Red Koi Japanese Cuisine (11-min walk).

Reviews

8.2

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rip off
They took our reservation on line and didn't tell us until we got there that there was no water. we wouldn't be able to flush the toilets or take a shower. they said they would provide drinking water only if we stayed there. We did not stay, but our credit card was charged anyway. I have disputed the charge on my credit card.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aharon, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not a safe area!
My wife and I had planned to stay two nights while visiting Graceland. Our vehicle on the first night got vandalized with busted out windows. 12 other vehicles were vandalized as well. No security watching the parking lot. We did get a refund. But I will never stay here again. If you’re in a bad part of town you need to take precautions to make sure your guest are safe.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay
I liked that they sanitized the tv remote and had it in a plastic bag. Comfy beds and cimforters. I enjoyed the coffeee and tea in the lobby.
Cori, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Doug, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff were awesome! The property needs updates. For instance, the bathrooms are so small!
catherine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The only thing I was disappointed with is the racing on the highway late on Saturday evening. Outside of that, the stay was fantastic!
Dana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kennedy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Stay
Very good location for restaurant and interstate
1-night trip
Verified Hotels.com guest review