See all properties

Baldwin Inn & Suites

2.0 star property
Suburban hotel, steps from Storrowton Village Museum

Choose dates to view prices

Photo gallery for Baldwin Inn & Suites

Relax in the stylish living area with a comfortable sofa, armchair, and smaller chair, surrounded by lush greenery and a patterned carpet.
Enjoy a compact room with a minimalist design, featuring a storage cabinet, coffee machine, and trash bin.
Two single beds with white mattresses and matching pillows, set against a geometric-patterned headboard.
Enter through the gated entrance of Baldwin Inn & Suites, where a prominent sign welcomes you.
Welcome to our lobby, featuring a reception desk and a clear pathway to check-in.
Nestled near Six Flags New England, Regency Inn & Suites offers a convenient retreat with an outdoor pool and 24-hour business center. Relax in the library or catch up on your favorite show in the lobby with TV, previous guests have praised the property's helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (7)

  • Housekeeping (on request)
  • 24-hour front desk
  • Vending machine
  • Water dispenser
  • Multilingual staff
  • Luggage storage
  • TV in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Two single beds with white mattresses and matching pillows, set against a geometric-patterned headboard.

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, two nightstands, and a convenient table with a microwave and kettle.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
HDTV
Renovated in 2025
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Red Roof Inn PLUS+ West Springfield

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
7.0 out of 10, Good, 1,000 reviews
The price is CA $123
CA $140 total
includes taxes & fees
Aug 13 - Aug 14
Red Roof Inn PLUS+ West Springfield
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
21 Baldwin Street, West Springfield, MA, 01089

What's nearby

  • Eastern States Exposition - 2 min walk - 0.2 km
  • MGM Springfield - 3 min drive - 3.3 km
  • MassMutual Center - 4 min drive - 3.6 km
  • Naismith Memorial Basketball Hall of Fame - 4 min drive - 3.6 km
  • Big E - 4 min drive - 4.3 km

Getting around

  • Bradley Intl. Airport (BDL) - 28 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive
  • Springfield Union Station - 9 min drive
  • Holyoke Station - 19 min drive
  • Windsor Locks Station - 22 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Taste Of Lebanon - ‬2 min drive
  • ‪Crepes Tea House - ‬2 min drive

About this property

Baldwin Inn & Suites

At Baldwin Inn & Suites, you'll be just a 5-minute drive from Eastern States Exposition and MGM Springfield. Free self parking is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails and mountain biking. Also, Naismith Memorial Basketball Hall of Fame and Big E are just a 5-minute drive away.

Languages

Czech, English, Slovak

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1977
  • Television in common areas
  • At least 80% lighting from LEDs

Accessibility

  • Wheelchair accessible
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The property will be renovating from June 17 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
State tax ID - C0008033250

Also known as

Regency Inn West Springfield
Regency West Springfield
Regency Inn Suites
Baldwin Inn & Suites Hotel
Baldwin Inn & Suites West Springfield
Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Does Baldwin Inn & Suites offer free cancellation for a full refund?

Yes, Baldwin Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Baldwin Inn & Suites?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Baldwin Inn & Suites?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Baldwin Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Baldwin Inn & Suites?

No, this hotel doesn't have a casino, but MGM Springfield (3-min drive) is nearby.

What is there to do at Baldwin Inn & Suites and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming.

What's the area around Baldwin Inn & Suites like?

Baldwin Inn & Suites is a short 3-minute walk from Eastern States Exposition and 3 minutes' walk from Storrowton Village Museum.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Baldwin Inn & Suites Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Family friendly
Furniture
Water
Bed
Coffee
Booking

Reviews

10/10 Excellent

It was quiet and comfortable, that's all I was looking for.
John, 1-night trip

10/10 Excellent

Very good
Fraenzze, 1-night trip

10/10 Excellent

Every thing was to my satisfaction
Pedro, 1-night trip

8/10 Good

It seemed like it’s under renovation. But still good
Tristan, 1-night trip

10/10 Excellent

Great experience

Great stay . Beds are amazing and very clean hotel
Jessie, 1-night trip

10/10 Excellent

nice
briana, 1-night trip

10/10 Excellent

The staff was nice
Steven, 1-night trip

10/10 Excellent

Exelente
Jorge, 1-night trip

6/10 Okay

Poor amenities
Cecily, 1-night trip

10/10 Excellent

Comfortable room in West Springfield.

Newly renovated room. Bed was very comfortable. Lots of parking. Very friendly desk clerk. Quick check in.
Larry, 2-night trip

8/10 Good

Although construction is still going on in the building and the hallways are not as clean as could be, the remolded room was clean and very nice, especially for the price. The bed is very comfortable. Once the renovations are complete, the property will be quite nice. Convenient location. Close to the hospital.
Mary, 1-night trip

2/10 Terrible

They should only open when all renovations are done
Jennifer, 1-night trip

10/10 Excellent

I love that they are doing it over there was no waiting in a staff was absolutely excellent
Darlene, 1-night trip

10/10 Excellent

We had a good time at this hotel. We were running a little late and thankfully I had called ahead to let the front desk know, when we were visiting check in was unavailable after 9pm so keep that in mind and let staff know if you'll be arriving later. The hotel was undergoing renovations when we stayed so the hotel was a little messy but nothing egregious. Friendly and helpful staff.
Elizabeth, 1-night trip

10/10 Excellent

The front desk people were great very friendly the hotel is under renovation rn but very very clean quiet comfortable i will absolutely book again and am looking forward to see how the place comes out!
Heather, 1-night trip

10/10 Excellent

I stayed here while attending a convention nearby. The staff was fantastic. I wasn’t in the hotel for many hours, but the room was more than adequate. The rooms and lobby offered all the amenities I needed. I would definitely stay there again.
Christopher, 2-night trip

8/10 Good

Convinient location and easy access
Francisco, 1-night trip

2/10 Terrible

We didn’t even go in. It looked like a crackhouse
Christine, 1-night trip

10/10 Excellent

Good
Mayra, 3-night trip

2/10 Terrible

Horrible Property Dirty and unsafe
Holmes, 1-night trip

6/10 Okay

My room did not have a phone, the ac was old and took forever to cool the room, the chair by the desk was filthy and had dirt in the wheels, there was no bag table in the closet and the sink was clogged. There was no manager available or any handyman on premises to fix the issue. My room was changed the next day which had a phone and a bag table. The owner has to do better charging what I paid. There was no continental breakfast offered only coffee. Staff were nice but I will not be staying again.
Kim, 1-night trip

2/10 Terrible

Made booking through Expedia and showed up to an under construction work site. Nobody at front desk and odour from the work being done. Wife and I decided not to stay and we’re not refunded full amount. Zero Stars. Should be taken off Expedia app.
Craig, 2-night trip

6/10 Okay

Under renovations.

Under renovation. Our room was great! Bed was comfortable, room clean, pet friendly; however no mini fridge (microwave, and coffee maker in the room). Our view was towards the middle of the property where everything was torn down, old sinage was left in the walkway, construction right outside the door. I saw other recent reviews about the construction, it seems not much has changed since those reviews. We only stayed to be closer to the hospital for an early morning procedure.
Alicia, 1-night trip

6/10 Okay

You get what you paif for, but in a good way.
Jay, 1-night trip

2/10 Terrible

The building is in terrible shape and under construction (which we didnt know until check in). The desk is not staffed and there are signs with an outside number to call for assistance. Zero security, anyone could walk in and go inside with many open doors on rooms that are being worked on. Many doors propped open during the day.
Jennifer, 3-night trip