Unfortunately, my stay at this hotel was disappointing. The room was not as clean as I expected – I found a lot of dust on the wall under the TV and around the desk lamp. There were also a couple of hairs left in the shower, which made me question the attention to detail. On top of that, the washroom door handle was broken, and the fridge didn’t work, which was inconvenient.
That said, breakfast was excellent – it was the one bright spot of my stay. I also want to give a big shout-out to Brian, who went above and beyond by helping me carry a case of bottled water to my room. His kindness and helpful attitude were the only saving grace of this experience.
Overall, while the service from Brian and the breakfast were great, the room condition needs serious improvement.