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DoubleTree by Hilton Hotel West Edmonton, Edmonton

4-star hotel in West Edmonton with indoor pool and restaurant

  • Free WiFi and free parking
From
$133 CAD

Image gallery

  • Pool
  • Pool
  • Junior Suite, 1 King Bed - Living Area
  • Presidential Suite, 1 King Bed - Living Area
  • Pool
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1 / 79Pool
16615 109th Ave, Edmonton, T5P 4K8, AB, Canada
9.0.Superb.
  • The room was clean and comfortable and the staff were friendly and helpful. The room…

    Nov. 11, 2021

  • It was a great stay,stayed 2 nights and since they dont do room clean because of covid…

    Oct. 21, 2021

See all 472 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Quiet
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 238 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 indoor pool
  • Breakfast available
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In West Edmonton
  • Oasis Centre - 18 min walk
  • TELUS World of Science-Edmonton - 39 min walk
  • West Edmonton Mall - 3.1 mi / 5 km
  • Palace Casino - 2.5 mi / 4 km
  • Yellowhead Casino - 2.5 mi / 4.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Queen Beds
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Bedrooms
  • Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)
  • 1 King Hospitality Suite
  • Room, 1 King Bed, Non Smoking (Bi-Level)
  • Presidential Suite, 1 King Bed
  • Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

What’s around

Landmarks

  • In West Edmonton
  • Oasis Centre - 18 min walk
  • TELUS World of Science-Edmonton - 39 min walk
  • West Edmonton Mall - 3.1 mi / 5 km
  • Palace Casino - 2.5 mi / 4 km
  • Yellowhead Casino - 2.5 mi / 4.1 km
  • Misericordia Community Hospital - 3 mi / 4.8 km
  • Galaxyland - 3.1 mi / 5 km
  • World Waterpark - 3.1 mi / 5 km
  • University of Alberta - 4.6 mi / 7.5 km
  • Kingsway Mall - 4.7 mi / 7.5 km

Getting around

  • Edmonton Intl. Airport (YEG) - 31 min drive
  • Edmonton Station - 9 min drive
map
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16615 109th Ave, Edmonton, T5P 4K8, AB, Canada

At a glance

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, guests age 12 and older must provide proof of COVID-19 vaccination or proof of a negative PCR test for COVID-19 (issued within 72 hours before arrival)  to access the property's public areas, including the restaurant, bar, pool, fitness center, theater, and spa facilities.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • Up to 55 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 1
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 35000
  • Conference space size (meters) - 3252
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of CAD 21 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of CAD 35 per day
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.

Also known as

  • DoubleTree Hilton Hotel West Edmonton
  • DoubleTree Hilton West Edmonton
  • DoubleTree By Hilton Hotel West Edmonton Alberta
  • DoubleTree by Hilton Hotel West Edmonton Hotel
  • DoubleTree by Hilton Hotel West Edmonton Edmonton
  • DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

*See fees and policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Hotel West Edmonton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there's an indoor pool.

  • Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of CAD 35 per day.

  • You can check in from 4 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.

  • Yes, there's an onsite restaurant. Nearby restaurants include The Black Bull Kitchen & Bar (4-min walk), myFries (9-min walk), and IHOP (10-min walk).

  • No, this hotel doesn't have a casino, but Palace Casino (5-min drive) and Yellowhead Casino (5-min drive) are both nearby.

  • Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    This place is choice

    Excellent staff, food, property.

    Leanne, 2 night trip, Oct. 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    i replay liked the fat that the pool was open 24 hours

    marlene, 1 night trip, Sep. 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very pleasent

    the stay was wonderful , the staff were very friendly and accomadating. the only thing i would suggest is that there are glass coffee cups in the room

    Joy, 1 night family trip, Sep. 1, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    NOT CLEAN.

    This hotel is FILTHY. I was shocked at the condition in the main lobby and surrounding areas...seriously has not been vacuumed in months. The rooms are run down, the beds are so old you can feel every spring, and no, not pocket coil. It was about the equivalent to staying on my grandmas 1950 pull out couch. The carpet was stained and has debris all over. My dog found all kinds of snacks in the room, so clearly, no vacuum was done. The linens are stained and threadbare, the sheets barely fit the bed so every morning you are partially sleeping on the mattress cover that never gets washed. There is ZERO insulation between rooms, we could hear detailed conversations of our neighbors. SO NOISY.

    Amber, 2 night business trip, Aug. 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Love the property, used the restaurant numerous times over the week we stayed, bar needs some variety- no zero colas ? Limited mixed cocktails or none depending on the day. Bar manager attitude a tad annoying. Restaurant and bar staff otherwise EXTREMELY friendly and knowledgeable

    Keran, 1 night romance trip, Aug. 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Super friendly staff

    Michael, 1 night family trip, Aug. 24, 2021

    Verified Expedia guest review

  • 6.0.Good

    Nothing

    Krissy, 2 night family trip, Aug. 22, 2021

    Verified Expedia guest review

  • 2.0.Poor

    A honest review

    Don't fool yourself by the name "Hilton". It's a flophouse! Full of noise kids everywhere, the elevators are DISGUSTING, the rooms smells awful, old building, cheap mattresses, not very clean and the list goes on and on. I can't believe the name Hilton is attached to it. Believe me on this one: run! I feel robbed of $257.10 @hilton PS: fair is fair, the breakfast staff was exceptional.

    Cristiano, 1 night business trip, Aug. 21, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Meh

    The room was only semi clean. We were told there would be towels in the pool area so we did not bring any with us and when we go to the pool there were no towels. We called front desk twice asking for towels and never got them so we had to go up to our rooms wet. Other then that it was fine. I know this is not the hotels fault but we happened to go on a weekend with sports teams and it was horrible with all the kids running around and parents at the bar not even paying attention. So if that’s something your worried about I’d ask if there are sports teams at the hotel the same time as you. I wish I did.

    Courtney, 1 night family trip, Aug. 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    We enjoyed having a suite with a separate bedroom to put of little one to sleep while still being bake to enjoy the room. We also liked that the pool was 24 hours. The food and service in the restaurant was also great.

    Deirdre, 1 night family trip, Aug. 21, 2021

    Verified Expedia guest review

See all 472 reviews