4/10 Fair
9 May 2022
Staff needs to be improved. When you leave the hotel you have to leave the room key at front desk which anyone could hop over the desk & grab when there’s no supervision. When we went back to the hotel late & we waited 20 minutes for a person & it turns out the front desk person was sleeping in a back room. If he wouldn’t have waken up we’d be left without a room during the night which was the point of reserving in the first place. Room was not very clean & we weren’t giving any toilet paper or access to the “free wifi”.
Sophia, 1-night family trip
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