Objective Feedback: Volunteers were great in helping with check-in, but only saw a staff member one time as they were knocking on the door and telling me to leave by 9am (this was at 8.30am). There is hand written signage everywhere with conflicting information about rates, check out times, etc. The room is a makeshift space with walls that do not reach the ceiling. The bed felt much like sleeping on a floor, I'm in considerable pain the morning after and I couldn't do it again. There were several minivans full of items parked on the property.
On the plus side, the room does have a lock and the bathroom had hot water. There are very sweet kitties and chickens with great personalities. The premises felt secure and my car was not bothered during the night. Note: roosters start sounding off very early in the am.
Was ok was not inside much remember first day got there went got comfortable layed down started inching dude tell me late that there bedbugs there was dirty man can't sleep at all I couldn't be in kitchen 8-5 but everybody else was not recommended again
When I pulled up to the property it was not very people friendly looking there was a whole lot of broken down looking cars in the property it looked like just not a safe comfortable place to stay so I did not stay there did not even check in very disappointed with hotels.com for putting that place on the app and I'm not even able to get my money refunded to me very very upset about that I definitely would love to Yelp report and I will definitely be getting a hold of the city of desert Hot springs to have them question the business license of the people there running that business
Ok so this place is a make-shift Hostile from a single family home in the middle of nowhere...no stores or anything walking distance. It felt like a homeless shelter more than anything. Vending machines out in the carport chickens running throughout the entire yard with chicken poop all over the place. Makeshift signs saying that there is a $20 late checkout fee after 11:00 because they make it known they're just for the money. The walls for the rooms that they do have is made from plywood which so thin you can hear every move the other person makes on the other side or even from outside there's no AC even though there's an AC unit that does not turn on and no TV that I saw. I didn't even step foot into the shower let alone use their restroom as soon as the sun came up in the morning I was out of there never again would I ever stay at this place I am surprised that hotels.com even has it as a listing it's pretty sad shows where their quality has gone
I wasn't sure if I would arrive "in time" for check in and was given my entry codes early, which was nice. I did make it in time but there was no one there. I got an individual room and I am so grateful I did. The walls didn't reach the ceiling and there was hardly room for my carry-on suitcase between the bed and the wall, but all the other bunks were in the hallways of the house with no privacy whatsoever. When I got home after dark I couldn't turn house lights on because there were people sleeping and I didn't want to disturb them. The wifi code posted throughout the house didn't work. I texted the contact number when I got there to "check in" and heard back more than 15 hours later, around the time I was checking out, with the actual wifi password - worthless. The place was dark which made it seem dirtier than it was - I had to crawl under the bed cause I dropped my phone and there was no dirt or dust on my sweater when I got out. The 4" mattress was minimal but it was the frame that was awful. If I moved at all it squeaked loud enough to wake the people outside my room, forget rolling over. The single thin blanket was not enough and I have been sneezing since this morning. I didn't go into the bathrooms, I just held it overnight. There were beds right next to the bathroom entrance/exits and it was dark. Someone knocked loudly for hours trying to get in, and there was a cat roaming the house meowing loudly a few different times throughout the night.
This property did not provide the type of room I had reserved, they offered another room which I did not wanted and they guided me to call Expedia for cancellation, I called Expedia but the property changed their word telling Expedia they can offer same room, once they knew I am no longer interested in that property, I did not feel safe when I realized they are lying and changing their word constantly, they only wanted to charge me. This was a rubbery, Stay away from this place.
I actually left and checked into another hotel as the place felt very unsafe. The owners were arguing. The rooms had no window. I honestly wondered if I would wake up alive in the morning