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Imperial Swan Hotel & Suites

3.0 star property
Hotel with conference center, near Family Fun Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Imperial Swan Hotel & Suites

Desk, iron/ironing board, cribs/infant beds, rollaway beds
Combined shower/tub, deep soaking tub, hair dryer, bathrobes
Royal Room, 1 King Bed, Non Smoking | Living area
Point of interest
Interior entrance

Reviews

4.2 out of 10

Popular amenities

  • Connecting rooms available
  • Gym
  • Pet-friendly
  • Air conditioning

Main amenities (10)

  • Housekeeping (on request)
  • Outdoor pool access
  • Conference center
  • 5 meeting rooms
  • Computer station
  • ATM/banking services
  • Conference space
  • Wedding services
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Coffee/tea maker
The price is CA $201
CA $238 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Royal Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Sofa bed
Bathrobes
Hair dryer
Private bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking

Royal Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Interior

Stay Inn and Suites

Pool
Free parking
Free WiFi
Restaurant
6.2 out of 10, (666)
The price is CA $128
CA $145 total
includes taxes & fees
Dec 25 - Dec 26
Stay Inn and Suites
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About the area

Map
4141 S Florida Ave, Lakeland, FL, 33813

What's nearby

  • Lakeside Village - 4 min drive - 3.6 km
  • RP Funding Center - 8 min drive - 6.9 km
  • Polk Museum of Art - 8 min drive - 6.6 km
  • Publix Field at Joker Marchant Stadium - 11 min drive - 10.2 km
  • Lakeland Square Mall - 13 min drive - 12.3 km

Getting around

  • Tampa, FL (TPF-Peter O. Knight) - 46 min drive
  • Tampa Intl. Airport (TPA) - 46 min drive
  • Lakeland Station - 12 min drive
  • Winter Haven Station - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪New Moon Sushi - ‬3 min walk

About this property

Imperial Swan Hotel & Suites

Imperial Swan Hotel & Suites is a great choice for a stay in Lakeland. Guests looking to stay active can check out the nearby hiking/biking trails, kayaking, and mountain biking.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

At a glance

DONE

Hotel size

    • 168 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 10:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 11 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

What to do

  • Access to nearby outdoor pool
  • Access to nearby health club
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Ziplining nearby

Working away

  • 5 meeting rooms
  • Computer station
  • Conference center (7500 square feet of space)

Services

  • Front desk (limited hours)
  • Wedding services

Facilities

  • ATM/banking
  • Television in common areas
  • 27 holes of golf

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 8.99 per accommodation, per night
  • Resort fee inclusions:
    • Internet access (may be limited)
    • Self parking

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.0 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay
  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25.00 per stay
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Imperial Swan
Imperial Swan Hotel
Imperial Swan Hotel Lakeland
Imperial Swan Lakeland
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan & Suites
Imperial Swan Hotel & Suites Hotel
Imperial Swan Hotel & Suites Lakeland
Imperial Swan Hotel & Suites Hotel Lakeland

Frequently asked questions

Does Imperial Swan Hotel & Suites offer free cancellation for a full refund?
Yes, Imperial Swan Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Imperial Swan Hotel & Suites?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 11 lbs per pet. There's a charge of USD 25.00 per pet, per day, and there's also a deposit of USD 25.00 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Imperial Swan Hotel & Suites?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge of USD 25.0 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Imperial Swan Hotel & Suites and nearby?
Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Imperial Swan Hotel & Suites also has access to a nearby health club.
Does Imperial Swan Hotel & Suites have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Imperial Swan Hotel & Suites like?
Imperial Swan Hotel & Suites is in the heart of Lakeland, a short 19-minute walk from Family Fun Center.

Imperial Swan Hotel & Suites Reviews

Reviews

4.2

4.6/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.2/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Poor

Tim, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Julie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mike, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible place to stay for a night
The room smelled like smoke and old garbage. The bathroom was very dirt and the room was supposedly a King size bed and it was two twins just horrible. And with a no refund policy there was nothing i could do. Would never stay again.
Shedrick, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Frank, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible place
The room was so dirty & could not stay in the room. They would not offer a refund
Mary, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not a good value.
Extremely dated hotel. Beds should be in a dumpster. Location was the reason I tried it. No breakfast The pool is destroyed. Hasn't been used lately The bar that used to be in there has been closed a long time but I see staff, In the bar area eating drinking whatever check in with like I was in a foreign country not a language issue just so confused because everything is done through nine different companies like hotels.com etc
George, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Keith, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Never Again!!!!
Absolutely terrible!!!! It smells, the phone and TV are broken, there is NEVER anyone available at the front desk, no towels/rags… So many things wrong I can’t even bring myself to try an find something nice to say.
Christina, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

jay, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hurricane horrible
The hotel was horrible,
JOCELYN, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Terrible place! Had to travel for a last minute business trip to assist with storm damage, only to arrive at this hotel turning me away because they sold it out from under me. My card was already charged and it took hours, and multiple calls to get my money back.
Heidi, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

very poorly run, staff inadequate
very poorly run. Stayed the night of the hurricane 10/09/24. check-in was haphazard, the restaurant was closed and all questions were answered by a nice Chinese girl who needed her phone to translate as she only spoke Chinese. Room was OK. I was never given a receipt or any paperwork, only the room key. I paid for 2 nights just in case, but only stayed the one night. No one was at the desk at any time that day or the next morning at 10AM when I left. Only person working was a nice Chinese man who told me to call the number on the wall and they could help me get my refund. I have called every day and left messages to no avail. The phone # online does not answer. Just disputed the charge on my credit card for half. Never stay there again,
Stephen, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst hotel ever filthy
Building was so horrible filthy and dirty I didn’t even stay there
bienvenido, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Kyla, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Paid for a room and couldnt even get checked in!!!
I booked the hotel and was running late, so i tried to call the hotel to let them know i was on my way, i called again and again, about 10 times, and let it ring and ring and no one answered. When i finally arrived to the hotel, there were no staff at the front desk, just a paper sign saying check in was from 4pm-10pm. I can respect the time window, but with no notice online what so ever, i did not expect a HOTEL to not have ANY employees after 10pm and no one to check in guests. I paid for a room that i didnt even get to use. I had to sleep in my car the rest of the night. If there is any decency in you as a manager or business, please refund my money and i will still attempt to book a room with you again.
Uraiah, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tammy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

No daily cleaning, no garbage pickup,
David, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Betty, 1-night trip
Verified Hotels.com guest review

6/10 Good

Norris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Property is very outdated staff knows no English had to wait hours to be checked in property not maintained well no water in pool
Ashley, 1-night family trip
Verified Expedia guest review

2/10 Poor

Did not have someone at the front desk to check us in. Hotel run down
Liliana, 1-night trip
Verified Expedia guest review

2/10 Poor

The hotel was full of black mold and the carpet we all stained I did not end up staying I left after seeing the room I asked the front desk to cancel my stay I know it is non refundable but I am a dialysis patient and I would have gotten very sick from the mold
Sandra, 1-night business trip
Verified Expedia guest review

2/10 Poor

Worst experience ever
I got locked out of my room at 1030pmvwhen my key card was demagnitized. I then spent until 8am the following Monday rning in a chair I'm the hotel lobby. I called the afterhours number posted at the front desk 56 times and got no answer or return call. The following morning I was offered 20pct off. What a joke . This place should be shut down.
Jamie, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I would not recommend this place at all!!!
Erica, 1-night romance trip
Verified Expedia guest review