13 Nov 2022
Please improve hygiene
There are nice things about this place—most staff are friendly, the view is lovely especially at sunset, location is convenient for meetings in Kipe and close to airport. The big problem I had is that it’s not sanitary. The fixtures are not well cleaned, and I saw small roaches in my room several times. The arms of the desk chair in the room are stained by dirt accumulated over a long time — why not replace the fabric-covered chairs with plastic or wood chairs which may not seem as stylish but at least they can be cleaned easily? I’m not a germophobe but I do get stressed if I’m in a hotel with visible hygiene problems, especially because I wonder how many invisible ones there might be. The hotel management should invest much more in cleanliness, please.
Paula, 6-night business trip
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