When you stay at Riad Janate, you'll be within a 10-minute drive of Jemaa el-Fnaa and Majorelle Garden. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. An indoor pool, a bar/lounge, and a snack bar/deli are other highlights.
Languages
Arabic, English, French, German, Italian
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up available 24 hours
Cruise terminal shuttle*
Bus station shuttle*
Offsite
Shopping center shuttle*
Casino shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 8:30 AM–10:30 AM
Hosted evening meals daily for a surcharge (reservations required)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
An indoor pool
Full-service spa
Accessibility
Accessible airport shuttle
Accessible train station shuttle
Upper floors accessible by stairs only
Room amenities
Be entertained
40-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Printer
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.72 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 20 per room (one-way)
Cruise ship terminal shuttle, train station pick-up, and bus station shuttle service is offered for an extra charge
Casino shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
Hosted evening meal costs EUR 30
Children & extra beds
Rollaway beds are available for EUR 25 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 5:30 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Riad Janate Riad
Riad Janate Marrakech
Riad Janate Riad Marrakech
Frequently asked questions
Does Riad Janate offer free cancellation for a full refund?
Yes, Riad Janate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Janate?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 5:30 PM.
Are pets allowed at Riad Janate?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Riad Janate?
Yes, an airport shuttle is available. The charge is EUR 20 per room one-way.
What are the check-in and check-out times at Riad Janate?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Riad Janate?
No, this riad doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (6-min drive) are both nearby.
What is there to do at Riad Janate and nearby?
Riad Janate has a spa and an indoor pool, as well as a Turkish bath.
Are there restaurants at or near Riad Janate?
Yes, there's an onsite restaurant.
What's the area around Riad Janate like?
Riad Janate is in Medina, a short 13-minute walk from Jemaa el-Fnaa and 3 minutes' walk from Ben Youssef Madrasa.
Riad Janate Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Oct 2024
That most amazing Riad
The most amazing stay at Riad Janate, as a solo Traveller feeling safe is a priority and I felt safe and well assured by all staff at the Riad who went above and beyond to make sure my transfers arrive even dropping me off to places and I’m so grateful, they were always on hand if I needed anything. The room was beautiful with the most amazing view of the Riad, breakfast was lovely and the chicken TAJINE for dinner was 10/10 I will be definitely be returning 100%
Miss Nicola
Miss Nicola, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
The smell of the place was beautiful. The staff were extremely helpful. Marrakech is a maze so be prepared!
Simon
Simon, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Noman
Noman, 3-night trip
Verified Expedia guest review
8/10 Very good
28 Apr 2024
Riad Janate is a beautiful Riad, definitely up to the 4* mark! We were given a beautiful, large room to share between 3. The staff went above and beyond to help especially Mohammed who arranged a beautiful birthday surprise for my mum! Spa facilities are great and breakfast was great too, it was a shame we could not eat much as our flight was very early and we had to leave!
Mehak
Mehak, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Mar 2024
This place is beautiful and the people there are amazing! I would definitely stay there again they are very welcoming and helpful!
Janeth
Janeth, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Feb 2024
All of the staff was amazing! Saide, Abdo, brahim. They all helped us by walking us to and from the road, ordering taxis for us, keeping in contact with the taxis so when they dropped us off one of them will be there to pick us up. They were all amazing!
Sheena
Sheena, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 Mar 2023
BEAUTIFUL RIAD
Great Customer service, I wish I remember the name of every person who helps us at the riad like mouad everybody smiles and is always willing to help.
it is a beautiful Riad. every detail on the decoration was delightful to see.
If you really want to have a real experience at la medina,
this is a great place to stay.
lilliana
lilliana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Mar 2023
Paolo
Paolo, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2022
Sara-Jane
Sara-Jane, 1-night trip
Verified Expedia guest review
8/10 Very good
18 Sep 2022
Nice hotel, not able to properly sleep though
If you value sleep - don’t go there. The windows are inward bound and you hear everything other guests and staff is doing/talking about.
The rooms are nice and clean, great comfy bed - unfortunately a bit dark (also with the electrical light) and smelly without the air conditioning on.
Very nice and friendly staff and very pretty and cosy area in front of the pool. We rather hang out there, then in the room.
When checking out they tried to charge us extra fees and taxes, although this is already included in the hotels.com booking price. I managed to get this removed from our bill.
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
11 Sep 2022
Staff are excellent. They couldnt do more for you. Always helpful but we found service during bfast slow. The drivers they use are one of the best esp Hamza.
Riad is beautiful with lots of character. Beautiful ambience. Loved staying there except for last excursion when timings ntt kept and we missed sunset and one person did not get dinner at the desert.
Shelina
Shelina, 6-night family trip
Verified Expedia guest review
8/10 Very good
3 Jul 2022
I would happily recommend!!!
Overall I had an amazing experience at the Riad Janate. The staff were amazing and very helpful. Our suite was beautiful and the bathroom was huge but the bed was very firm. My only complain was everything at the Riad was charged in euros, which I find a bit odd as I am from the UK, they did convert to the local currency but as it was already in euros I felt I was being charged more.
Verified traveller
7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Jun 2022
Property is a gem. Everything is rated five stars. I will be returning everytime i am in Marrakech. This is 10 times better then any hotel.
Issam
Issam, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Mar 2020
Wonderful place!
I had a great time at riad Janate! The place is beautiful, just as the pictures show! Different magic spots, great food and a wonderful view from the rooftop.
The haman and massage were amazing, as the breakfast!
Catalina
Catalina, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 Apr 2024
Debora
Debora, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jul 2023
Fantastic nice Riad with excellent service and food. Beautiful renovated.
claus
claus, 3-night family trip
Verified Hotels.com guest review
6/10 Good
9 Sep 2022
Bon Riad mais quartier déconseillé
Le riad était très beau dans l’ensemble mais sa localisation n’est pas du tout recommandée pour famille / amies / couple. En effet, je déconseille de sortir le soir (après 20h) car de nombreuses personnes mal intentionnées vous disent que les routes sont fermées dans le but de vous guider vers une impasse et vous voler. Le quartier est très pauvre, sale, et les fréquentations laissent à désirer. Éviter de séjourner à la médina.
Le personnel est très sympathique malgré tout, et le riad est joli à découvrir. Merci
Mélanie
Mélanie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2022
El mejor Riad del mundo mundial.
El mejor Riad del mundo mundial. El alojamiento es increíble. Uno de los mejores hoteles/alojamientos en los que hemos estado. Sin duda, lo mejor de todo ha sido el trato recibido por el personal. Hacen todo lo posible para que te sientas a gusto y para que tu estancia sea toda una experiencia inolvidable. Las habitaciones, el desayuno, el hammam, la piscina… y también el intercambio cultural con el personal del hotel. Una gran experiencia muy, muy, muy recomendable.
David
David, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Apr 2022
Sans hésiter
Tout était parfait !
Le personnel au petit soin, nous avons demandé un Hammam au dernier moment et tout était pret.
Vraiment super !!!!!
Nathalie
Nathalie, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2022
PASCAL
PASCAL, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Feb 2022
Nous avons séjourné moi et ma femme pour une nuit et le service était impeccable. Merci a moulay hassan qui était aux petits soins et très serviable. Le riad est très beau, je recommande fortement !
sofia
sofia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jan 2021
Un séjour de rêve !
Nous avons passé une séjour fantastique de quatre nuits au Riad Janate.
Nous avions la chambre n6, une grande chambre familiale que nous avions choisie. Chambre très spacieuse avec deux lits doubles, une grande salle d’eau avec douche. Nous avons apprécié la propreté et qualité de la literie.
Du fait des décisions des autorités beaucoup de visiteurs ont annulé leur venue, nous étions donc seuls durant tout le séjour.
Le personnel a été aux petits soins avec nous, en nous guidant dans le quartier, en nous préparant chaque matin un petit déjeuner de rêve (très varié et changeant chaque matin) et un très bon dîner également. Même si trop copieux pour nous le menu entrée plat et dessert obligatoire.
Le lieu est vraiment splendide ! Joliment décoré et calme à souhait.
Je recommande vraiment le Riad Janate aussi bien pour un séjour en couple qu’en famille. Les prix sont bas par rapport au service reçu.