Hyatt Regency Sofia

Photo gallery for Hyatt Regency Sofia

Primary image
Pool
Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hyatt Regency Sofia

Hyatt Regency Sofia

5.0 star property
Luxury hotel with spa, near Alexander Nevski Cathedral

8.8/10 Fabulous

60 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
Map
1 Vasil Levski Square, Sofia, Sofia, 1504
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 4 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Sofia City Center

Getting around

  • Sofia Airport (SOF) - 15 min drive
  • Sofia Sever Station - 6 min drive
  • Sofia Central Station - 8 min drive
  • Serdika Station - 17 min walk
  • Lavov Most Station - 20 min walk
  • Central Bus Station - Sofia - 26 min walk
  • Airport shuttle (surcharge)

About this property

Hyatt Regency Sofia

Hyatt Regency Sofia offers an airport shuttle (available on request) for BGN 100 per vehicle one-way. Guests can indulge in massages at the spa, and Italian cuisine is served at The Revolutionary, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a 24-hour fitness center, a snack bar/deli, and a garden.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 183 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (BGN 20 per day)

Transfers

  • Airport shuttle from 7:00 AM to 10:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (15070 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 65-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ortus Wellness (16+ only) has 3 treatment rooms. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Revolutionary - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Sofia Deli Cafe - This café specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: BGN 1.3 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of BGN 39 for adults and BGN 39 for children (approximately)
  • Airport shuttle service is offered for an extra charge of BGN 100 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Sunday:
  • Indoor pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BGN 100 per pet, per week

Parking

  • Self parking costs BGN 20 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt Regency Sofia Hotel
Hyatt Regency Sofia Sofia
Hyatt Regency Sofia Bulgaria
Hyatt Regency Sofia Hotel Sofia

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

10.0/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

6/10 Good

OK hotel
New hotels, good location IMHO. Checkin was slow, even if there are 3-4 desks staffed - the people working seem to be more engaged on the phone that checking people in, no one to help with luggage - thus I asked to leave the car in front and help baby and wife get to the room. The response was that "I can only if very quick", maybe "hey customer let me get someone to help with the two bags for your family" would have been better. There were some issues with the room, but like I said the hotel is new so maybe still training staff. Late check-in (one hour) is charged at half the daily rate, with no flexibility at all from reception.
Emil, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

good value for money central location
first time in this hotel , i am visiting Sofia frequentely . overall good hotel with good location . room size great and emeneties good aswell . house keeping services missing touch , lack of soaps for couple , not laways refilling whats needed, cleaning room not 100% . breakfast was overall very good only problem when you have one chef preparing eggs per all guests request took 30 minutes to get omlette ! plus my wife asked boiled eggs and after 20 minutes she got soft eggs ! gym was fantastic very well equiped bed and huge TV set were great parking on site was 20 leva which is fair front desk usually one person and have to wait service litle bit slow spa very nice oveall good hotel but for 5 stars would expect more on issues i mentioned
daniel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Milen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place
maurice, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

James, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Milen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

huge TV
VALENTINA, 1-night trip
Verified Expedia guest review

2/10 Poor

Victoria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Pedro, 2-night trip
Verified Expedia guest review