Charleston Tower Hotel

2.5 star property
City-center hotel, steps from Clay Center for the Arts and Sciences

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

6.4 out of 10

Good

Popular amenities

  • Pool
  • Non-smoking
  • Connecting rooms available
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Luggage storage
  • Banquet hall
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

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About the area

Map
1000 Washington St E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Charleston Town Center - 10 min walk
  • Charleston Coliseum & Convention Center - 15 min walk
  • West Virginia State Capitol Building - 3 min drive
  • University of Charleston - 4 min drive

Getting around

  • Charleston, WV (CRW-Yeager) - 7 min drive
  • Charleston Station - 12 min walk

Restaurants

  • ‪Fife Street Brewing - ‬7 min walk
  • ‪First Watch - ‬9 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬9 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Charleston Tower Hotel

Best Western Charleston puts you just a 5-minute drive from Charleston Coliseum & Convention Center. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 136 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Fees & policies

Refundable deposits

  • Deposit: USD 100

Optional extras

  • WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to August

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Masks are required in public areas for unvaccinated guests.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Capitol Charleston
Charleston Capitol
Charleston Capitol Hotel
Best Western Charleston
Charleston Capitol Hotel
Charleston Tower Hotel Hotel
Ramada by Wyndham Charleston
Charleston Tower Hotel Charleston
Charleston Tower Hotel Hotel Charleston

Frequently asked questions

Is there a pool at Best Western Charleston?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Charleston?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Charleston?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Charleston?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Best Western Charleston?
No, this hotel doesn't have a casino, but Mardi Gras Casino (16-min drive) is nearby.
What is there to do at Best Western Charleston and nearby?
Best Western Charleston has a seasonal outdoor pool and a fitness center.
What's the area around Best Western Charleston like?
Best Western Charleston is in the heart of Charleston, a short 15-minute walk from Charleston Coliseum & Convention Center and 3 minutes' walk from Clay Center for the Arts and Sciences.

Charleston Tower Hotel Reviews

Reviews

6.4

Good

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Patti, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chang, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Outside area a little questionable especially at night but safe. Only 1 working elevator due to construction. Room nice and comfortable while traveling with 16 yr old. Breakfast bar good.
Teresa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 3-night trip
Verified Expedia guest review

8/10 Very good

Elevator was not properly functioning and clean
Javier, 1-night family trip
Verified Expedia guest review

4/10 Fair

Go stay somewhere else.
If you are looking to stay in downtown Charleston, just pay the extra $50 to stay in a nicer hotel. While the staff was incredibly helpful and friendly, the sheets and towels were bright and clean, the actually infrastructure of the hotel is less than desirable. The pool is incredibly small and there was only one working elevator when I was there and it felt like it was going to break at any moment. Cheers to the staff who make it work, but Best Western really needs to invest in the inside of the hotels.
pauline, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Expedia guest review

10/10 Exceptional

So totally swag
Cedric, 1-night romance trip
Verified Expedia guest review

6/10 Good

Broken down elevators… if they were renovating, the did a poor job of making it known… poorly constructed and or in need of repairs all over
Dustin, 1-night family trip
Verified Expedia guest review

8/10 Very good

A quick overnight stop
A very good room as far as space and comfort. Service was excellent and the breakfast was good but typical. Elevators look a bit run down including one that was out of order
Tod, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It’s an older hotel, but the rooms are comfortable and the staff was helpful.
Lawrence, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Jamicka, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hot breakfast was a plus. Our room and the loby was clean.They had plenty of free parking. Not so good they only had one working elevator.
Patricia, 2-night family trip
Verified Expedia guest review

2/10 Poor

Jerry, 1-night trip
Verified Expedia guest review

8/10 Very good

The Lady working the front desk was great and very helpful. The only negative I have would be the elevators need repaired. Only one elevator was operational and it was overworked.
Perry, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Cassandra, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Laura L, 3-night trip
Verified Expedia guest review

2/10 Poor

Room flooded, they transferred us to 2 different flooded rooms, than a bug infested room and then another bug infested room. The next day our room key wouldn't work and they wouldn't let us in our room... because they said "it wasn't our room." Worst hotel experience I've ever had.
Matthew, 2-night romance trip
Verified Expedia guest review

6/10 Good

Ulf, 1-night trip
Verified Expedia guest review

4/10 Fair

I had baby ants all over my bedroom, weren’t any other rooms to move us too and they wanted to spray the room even though we still had to stay in the room. Only 1 ice machine for all 9 floors.
Charlene, 4-night family trip
Verified Expedia guest review

2/10 Poor

Katie, 1-night trip
Verified Expedia guest review

6/10 Good

Only 1 of 3 elevators worked. Run down lobby, parking, entrance. Public areas shabby, need paint and repair. The rooms were fine - perhaps they’ve been updated. The rest of the property needs maintenance attention.
Susie, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Room was clean but hotel itself needs major upgrades. Only 1 working elevator. Staff was courteous and pleasant.
Penny, 1-night family trip
Verified Expedia guest review

6/10 Good

Alfred, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Hotels.com guest review