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DoubleTree Resort by Hilton Grand Key - Key West

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Exterior
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Room, 1 King Bed | Living area | 40-inch LED TV with cable channels, TV, pay movies

Overview of DoubleTree Resort by Hilton Grand Key - Key West

DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
4-star hotel in Key West with outdoor pool and restaurant

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is CA $223
Price available on 12/12/2022
Map
3990 S Roosevelt Blvd, Key West, FL, 33040
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Room service
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • Smathers Beach - 3 min drive
  • Duval Street - 11 min drive
  • South Beach - 12 min drive
  • Ernest Hemingway Home and Museum - 14 min drive
  • Southernmost Point - 15 min drive
  • Mallory Square - 18 min drive

Getting around

  • Key West Intl. Airport (EYW) - 2 min drive
  • Area shuttle
  • Free beach shuttle

Restaurants

  • Jimmy's Ocean Blue Tiki Bar - 19 min walk
  • The Blind Pig - 19 min walk
  • Dolphin Deli - 3 min drive
  • Roostica Pizzeria - 3 min drive
  • Kennedy Cafe - 4 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

DoubleTree Resort by Hilton Grand Key - Key West puts you just 1.1 mi (1.7 km) from the airport and within a 15-minute drive of Duval Street. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palm Haven, which serves American cuisine and is open for breakfast, lunch, and dinner. This upscale hotel also features a poolside bar, a 24-hour fitness center, and a fitness center. The pool and helpful staff get good marks from fellow travelers.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Free beach shuttle
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free pool cabanas
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 33.75 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Beach towels
    • Fitness center access
    • Airport shuttle
    • Shuttle service
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • Self parking
    • Parking
    • Laundry facilities
    • Housekeeping

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

Frequently asked questions

Does DoubleTree Resort by Hilton Grand Key - Key West offer free cancellation for a full refund?
Yes, DoubleTree Resort by Hilton Grand Key - Key West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree Resort by Hilton Grand Key - Key West?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Grand Key - Key West on 12 Dec 2022 start from CA $223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree Resort by Hilton Grand Key - Key West?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree Resort by Hilton Grand Key - Key West?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 7:00 PM.
Are pets allowed at DoubleTree Resort by Hilton Grand Key - Key West?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation. Service animals are exempt from fees.
Is parking offered on site at DoubleTree Resort by Hilton Grand Key - Key West?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree Resort by Hilton Grand Key - Key West?
You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at DoubleTree Resort by Hilton Grand Key - Key West and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near DoubleTree Resort by Hilton Grand Key - Key West?
Yes, Palm Haven offers alfresco dining, American cuisine, and pool views. Nearby restaurants include Goldman's (2.3 mi), Daddy Bones (2.6 mi), and Sister Noodle House (2.6 mi).

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Fair

My weekend
Aunts all over the place in the room even in my bed and one of the bypass door were damaged and chip missing paint. I should receive a night refund back on this items. This hotel needs some work.
Zachary, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Rosselyn, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Amazing will return again
Latauja, 1-night trip
Verified Hotels.com guest review

8/10 Very good

robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

No Pool until 10/1/22!!!!!!!!!
Beyond Disappointed! To start I called there before I even went down there and spoke to them about picking me up from the boat me an my wife were taking there for our wedding anniversary. The woman said just call them when we get there and they would pick us up. Not once did she say that the pool was being worked on and would be closed. When we landed I called and they said it would be 20 min until they could get us. I called 20 min later and they said it would be another 35 min. That's almost an hour of waiting in the Key West sun, So I grabbed a $25 cab and went to the hotel. That's when they let us know about the pool being out but here, have a cookie to make up for it! No sorry, no nothing, NO where on there website do they say the pool is down! The only reason I booked this place was so I could spend a quiet Sunday by the pool with my wife before we went home. The rest of the hotel was out of date. Shuttle service was poor. Wall are thin. I could here what everyone else was doing walking down the hall to the ice machine. Hilton hotels are usually top notch but not this one. Beyond disappointed. Keep your cookies.
Scott, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Other rooms were so loud. Could not sleep. Management did nothing. Offered no compensation. For the price, I would never stay here again
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Everything is better in Key West, but I have to say unless you are outside this place just didn't feel like Key West, it felt more like any other DoubleTree just off I-95. The staff didn't have the same friendly feel as smaller places in the older part of the island. It wasn't terrible, in fact it was well maintained, it has lots of staff available to answer questions and help guests - but it just felt like it would appeal to a different type of traveler than me.
Geoffrey, 1-night business trip
Verified Expedia guest review

8/10 Very good

Overall I have no complaints about the property, pool, room, or staff. Everything was clean and appeared to be well maintained. Staff was very friendly across the board. The food and drinks were very good. There was a billing issue when we checked out but the manager on duty helped to rectify the matter and I was happy. Would absolutely recommend this hotel to anyone. I will say this though…be careful of with your food down at the pool because the iguanas are little jerks!! They will jump on the furniture to take what they want! Hahaha!
Christine, 4-night trip with friends
Verified Expedia guest review