This hotel is perfect for a group. The hotel is nice and modern with good space and friendly staff. They genuinely are interested in you as a guest and makes sure you are happy with everything during your stay.
My family and I stayed at East Square when visiting Japan for the first time. We were so impressed with the excellent service and the friendly staff who went above and beyond to make our stay pleasant. We would definitely stay here again if visiting Japan in the future.
All the staff were amazing! From the moment we arrived (Yu checked us in who was wonderful), the staff we talked to the next day to the staff that checked us out, they were all so amazing. Look forward to future stays here again. It's close to train station so you can pretty much get wherever you need to be!
We like the amenities of the room with kitchenette for our family. We like the room was kept clean in general like the dining table was not oily or dusty to touch and decent size for Japan standards. We like the friendly staff especially Yu san. He was very personable so much so my son loves him. We like that the staff can speak English. We like that the hotel is 5 min walking distance to the nearest train station. We don't like the comforter inside the white sheets were stained (we question if it has been cleaned especially the color is yellow compared to outside sheet cover) and that the outside sheet cover has a large opening to let it slide out as we shift positions during sleeping. We don't like the bathroom countertop is made of wood which cause water seepage and noticeable stains from past usage. We would like to see more wall hooks for our bags and bath towels. Overall a good solid choice.
The front desk employees were very friendly and helpful with every question I asked. The location was great and safe to walk around at night to local grocery stores 2 blocks down.Our go toâs were 7/11 and Lawsons.Around the block from subway station which was super convenient! Kitchenette also included pots , plates , cups , mugs and utensils !The washing machine was a good size and detergent was provided. I liked that the shower and toilet were in separate rooms. Will definitely be booking again for next trip !
Dejlig lille og ren lejlighed. Perfekt stÞrrelse til en familie pÄ 5. Der var bÄde mikroovn og vaskemaskine i lejligheden. Alle vi mÞdte i receptionen var sÞde og hjÊlpsomme og havde et godt engelsk. Beliggenheden var rolig og 3 minutter fra en metrostation.
Hannah and Yu were amazing, always assisting and making accomodations for us. The hotel was clean and in a safe, quiet area, a 2 min walk to the train station. Would stay here again for sure. Thank you East Square!
Extremely friendly staff, very quiet residential neighborhood, directly adjacent to subway. Not much in neighborhood in way of restaurants, shopping, or entertainment but a 20 subway ride away