Hilton Niagara Falls/Fallsview Hotel & Suites, Niagara Falls

There was something stuck to the ceiling in our room. And the ice machine was broken on our floor, otherwise everything was great.

My fiancee and I spent the weekend here to visit the area. The room itself was great - 22nd floor overlooking The American Falls - This was definitely worth it. If you're going to come here, spend the extra to get the view! I'd say floors 20 and up. However, there were a few things that threw us off. 1) the dust! it was everywhere! This hotel is undergoing renovations, but you would think they would make extra effort to keep it dust free - not the case. The bathroom light fixtures were very visibly covered, as were the bathroom vents. The hall with the elevators had piles of it. 2) the elevator wait times - yikes! We had to take the north tower elevators and OMG, we were waiting 5-10 minutes for one to arrive, and when it did, it was full or always going up. Again - could be due to the renovations, still very annoying. 3) Businesses in the entire Niagara Falls area will charge you what is called a "Local Fee" or "Tourist Fee", (It has different names- you can Google what they all are). This only shows up on your receipt - you're not told about it during check in or otherwise. Hilton charges it - both on your room charge AND your parking, (if you choose to use their lot). The restaurants within the Hilton also charge it. Tally all of these charges after a weekend and you rack up anywhere from $60-$100 in undocumented/unsourced fees. (Because it's not regulated by the Government - no one actually knows where this money goes). 4) Lastly - the mattresses are not new.

Olivia had a blast on the jet tub!

Beautiful stay with amazing dinner at Braza and gambling across the street 😎😎

Great stay. Elevators need to all work