4/10
Have stayed at this Hotel before and everything was great so when I needed to stay in the area again ofcourse I booked this hotel again. Check in went great fast service room was nice looked clean. Had to call front desk to have my air turned down they said they would handle it (never been somewhere where I wasn’t allowed to control my own thermostat but whatever) went to eat dinner came back room was still very warm asked them about it and they said they would bring me a fan? Someone brought me a fan and again asked what was going on and was told maintenance was looking into it Got time for bed and still no air so I went downstairs and requested a room change to one with working air and was told they couldn’t do that maintenance was working on it so I spent all night burning up and next morning at check out when I again complained I was told I wasn’t only customer to have an issue and that they where waiting to hear from manager on how to compensate for issue and I’m still waiting to see if I will ever get said compensation I highly doubt it Will not stay with them ever again
Amanda
Séjour de 1 nuit