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Best Western Royal Brock Hotel & Conference Centre

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Outdoor pool

Overview of Best Western Royal Brock Hotel & Conference Centre

Best Western Royal Brock Hotel & Conference Centre

3.5 star property
3.5-star Guelph hotel with outdoor pool

7.4/10 Good

693 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
716 Gordon Street, Guelph, ON, N1G1Y6

Room options

About this area

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 9.5 miles/15.3 km
  • John C. Munro Hamilton Intl. Airport (YHM) - 29.3 miles/47.2 km
  • Toronto Pearson Intl. Airport (YYZ) - 32.4 miles/52.2 km
  • Billy Bishop Toronto City Airport (YTZ) - 42.1 miles/67.7 km

Restaurants

  • The Shakespeare Arms - 5 min walk
  • Cora - 6 min walk
  • Manhattans - 11 min walk
  • Montana's - 13 min walk
  • Tim Hortons - 13 min walk

About this property

Best Western Royal Brock Hotel & Conference Centre

When visiting Guelph, Best Western Royal Brock Hotel & Conference Centre is a great choice to consider. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Rooms offer MP3 docks, LCD TVs, and refrigerators. The overall property condition and nearby shopping get good marks from fellow travelers.

Languages

English, French, Spanish

At a glance

Hotel size

  • 104 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 5 AM
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (6492 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 100 per stay

Optional extras

  • Late check-out can be arranged for an extra charge of CAD 50.00 (subject to availability)
  • Microwaves are available for CAD 10 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards.</p>

Also known as

Best Western Plus Royal Brock
Best Western Plus Royal Brock Guelph
Best Western Plus Royal Brock Hotel
Best Western Plus Royal Brock Hotel Guelph
Best Western Royal Brock
Best Western Royal Brock Hotel
Royal Brock
Royal Brock Hotel
Best Western Plus Royal Brock Hotel And Conference Centre
Best Western Guelph
Royal Brock Hotel Guelph
Royal Brock Guelph
Best Western Plus Royal Brock Hotel Conference Centre
Royal Brock Hotel
Best Royal Brock & Conference
Best Western Royal Brock Hotel & Conference Centre Hotel
Best Western Royal Brock Hotel & Conference Centre Guelph
Best Western Royal Brock Hotel & Conference Centre Hotel Guelph

Frequently asked questions

Does Best Western Royal Brock Hotel & Conference Centre offer free cancellation for a full refund?
Yes, Best Western Royal Brock Hotel & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Best Western Royal Brock Hotel & Conference Centre?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Royal Brock Hotel & Conference Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Royal Brock Hotel & Conference Centre?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Royal Brock Hotel & Conference Centre?
You can check in from 3 PM - 5 AM. Check-out time is noon. Late check-out is available for a charge of CAD 50.00 (subject to availability).
What is there to do at Best Western Royal Brock Hotel & Conference Centre and nearby?
Best Western Royal Brock Hotel & Conference Centre has an outdoor pool and a fitness center.
Are there restaurants at or near Best Western Royal Brock Hotel & Conference Centre?
Yes. Nearby restaurants include The Shakespeare Arms (5-min walk), Cora (6-min walk), and Manhattans (11-min walk).

Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The rooms were huge. Loved the location close to shopping, restaurants, and the university. Staff was lovely.
Lorry, 3-night trip
Verified Expedia guest review

6/10 Good

This is not our first time stayed with Royal Brock Hotel, the previous experience was great that's why we came back again. The cleanliness was still good, breakfast was decent, yet the front desk staff was disappointing us. He had a negative attitude, ignored us when we stepped into the hotel, myself work in the hospitality industry, I can't believe that being a front desk agent can be this impolite. I didn't expect this from RB.
2-night trip
Verified Expedia guest review

6/10 Good

It served the purpose.
I have chosen this hotel because of its close proximity to the local university (five minutes walk just across the street). I later found out that it was an old Best Westen now operating as Royal Brock. The hotel is no doubt very old and poorly maintained, a reason for the very reasonable rate. Much work is needed especially in the toilet. However, the staff at the reception (the only staff I have interacted with while staying there for two nights) was very friendly and helpful, the WiFi works good, and if one isn’t picky, the hotel does offer a simple breakfast for free every morning. Oh, and it does have a decent indoor pool.
Martin Chun Ying, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The room is clean, but it's OLD, air con too loud
The staff is friendly and helpful, but I can see the budget very limited, feel sorry the front desk staff has to do EVERYTHING. The housekeeper didn't clean our room for 3 days, 1st day my husband put privacy sign on by mistake, next 2 days no sign was on, but still didn't clean the room, the toilet is ALMOST plugged, the sink is 80% plugged up, call front desk, sent plumber right away, WIFI is very weak which my son complained most, leaking water from the roof water all over the stairs after the big rain storm. Didn't try the breakfast at all. so no commend.
Marie, 3-night trip
Verified Expedia guest review

6/10 Good

May Have to Re Think Staying Again
Check in was fine. I liked that we were on the main floor and did not have to climb stairs. The rooms do have to be updated! Our room in particular was very damp and smelled like it. I am not sure if there is a water leak issue or what. Was not happy about that. At breakfast...they had run out of some of the food, but more was being made when I finally was able to talk to a girl who worked there. There were no plates or utensils when we showed up. I took it upon myself to fill the knives, forks and spoons as people needed them and no staff was around. There should be someone out there checking on these simple things all the time. Overall the breakfast was ok. These issues with the room were a problem the last time we stayed. May have to re think staying again.
Karelyn, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Price, location, room space, services at Front desk, breakfast are all good. Only one thing needs to take care of is the number of staffs serving breakfast. When supplies ran out, it took quite a while to be refilled which cause inconvenience.
Mal, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Large room but not clean
I checked in and found that the room is not clean yet and air-conditioning is running (seems like others are staying in the room). A lot hair in bathroom from previous guest. No elevator at conference building. It is not suitable for heavy luggage. However, the front staff is really nice and helpful.
1-night trip
Verified Expedia guest review

10/10 Exceptional

This was our second stay at the Royal Brock Hotel in Guelph and would recommend it to anyone. The rooms are clean and beds are comfortable. The complimentary hot breakfast was good if a bit repetitive but saved going out somewhere. We didn't make use of the pool but it also looked clean and inviting. We would stay again for sure!
Jennifer, 3-night trip
Verified Expedia guest review