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Hotel Metropol Basel

Hotel with 24-hour fitness, near Basel Zoo

Choose dates to view prices

Fri, Dec 12
Sun, Dec 14
December 2025
1
January 2026
Reception
Creator video
Comfort Double Room
Exterior detail
Interior detail
Experience the charm of Basel at Hotel Metropol Basel, where modern amenities meet historic surroundings. Unwind with a workout in the 24-hour gym or explore nearby Basler Muenster and Marktplatz with bike rentals. With free in-room WiFi, multilingual staff, and helpful concierge services, this upscale hotel is a haven for travelers.
Excellent

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
CA $217
CA $240 total
includes taxes & fees
Dec 21 - Dec 22

Why we love this property

Breakfast bounty
Fuel up for adventures ahead with the buffet breakfast offered at this hotel. Morning spreads that satisfy.
Sleep in ultimate comfort
Memory foam mattresses cradle tired bodies at this hotel. Blackout drapes ensure darkness for sleep, while turndown service adds a touch of luxury.

Room options

Showing 9 of 9 rooms
Free toiletries, hair dryer, slippers, towels
Double Room (First)
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, slippers, towels
Double Room (Style)
Double Room (Style)
Double Room (Style) | Living area

Double Room (Style)

Excellent

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
Free toiletries, hair dryer, slippers, towels
Superior Single Room
Superior Single Room
Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
Comfort Double Room | City view
Comfort Double Room
Comfort Double Room
Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

Wonderful

Highlights

Soundproofed
Heating
Flat-screen TV
Memory foam bed
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
Bathroom
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2
Bathroom amenities
Memory foam beds, in-room safe, desk, laptop workspace
Memory foam beds, in-room safe, desk, laptop workspace
Bathroom

Superior Single Room

  • Sleeps 1

Style Triple Room

  • Sleeps 3

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About the area

Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Munsterplatz - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km

Getting around

  • EuroAirport Airport (BSL) - 23 min drive
  • Mulhouse (MLH-EuroAirport) - 23 min drive
  • Basel SBB Station - 1 min walk
  • Basel (ZDH-Basel SBB Train Station) - 1 min walk
  • Basel Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Marktplatz Tram Stop - 17 min walk
  • University Tram Stop - 22 min walk

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Lora - ‬2 min walk

About this property

Hotel Metropol Basel

Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.

At a glance

Hotel size

    • 46 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (CHF 30 per night)
    • Onsite valet parking (CHF 30 per night)
    • Onsite extended parking (CHF 30 per night)
    • Limited self and valet parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Handrails in stairways

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 30 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs CHF 30 per night
  • Valet parking costs CHF 30 per night
  • Extended parking costs CHF 30 per night
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Does Hotel Metropol Basel offer free cancellation for a full refund?

Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Metropol Basel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Metropol Basel?

Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Metropol Basel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Metropol Basel?

No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.

What is there to do at Hotel Metropol Basel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Metropol Basel like?

Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hotel Metropol Basel Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • The property's breakfast buffet offered a wide variety of options including unlimited cappuccinos, fresh bread, eggs, and cold cuts. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationLobbyTrain stationAir conditioningBathroomTransportationCitiesBed

10/10 Exceptional

Clean room, good breakfast, helpful staff.
Joan, 1-night trip

10/10 Exceptional

Nice small hotel
Tony, 1-night trip

8/10 Very good

Fine clean room - practically located A little strange that there are 3 hotels together
Anette, 3-night trip

4/10 Fair

Unprofessional staff, no safety deposit, broken fridge in the room, no extra pillows.
Ellen, 2-night trip

10/10 Exceptional

Overnight stay to start our trip into Switzerland. Hotel very close to station. Staff very welcoming and friendly.
Jayne, 1-night trip

8/10 Very good

.
Per Martin, 1-night trip

10/10 Exceptional

Close to train station and bus to airport. Room was very nice - large enough for 2 with medium size suitcases. Breakfast buffet was outstanding. Would have been nice if ramp or lift available from outside to the front desk.
Norman, 1-night trip

10/10 Exceptional

Great location, close to the train station and city center. Calm, clean
Francoise, 1-night trip

10/10 Exceptional

Very convenient for train station
Myra, 1-night trip

8/10 Very good

Loved it though the directions to locate it left something to be desired.
1-night trip

8/10 Very good

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Paul, 4-night trip

10/10 Exceptional

Very nice hotel, helpful staff, had adked for a room with a/c and this was given- thankfully as heatwave when we arrived! Basel card great for free transport
Marc, 3-night trip

6/10 Good

Hotel was expensive for what you received A few things were to working Good location
Kim, 2-night trip

10/10 Exceptional

We was stayed for three nights
jason, 3-night trip

8/10 Very good

Close to transport links and good breakfast.

Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Angela, 1-night trip

10/10 Exceptional

Great stay

Great stay
Robert, 1-night trip

8/10 Very good

Couldn’t do the online check in. So had to go to the main hotel desk. 3 hotels all linked. The room near the stairwell is noisy in the evening. The location is great for transport . Easy walk to airport bus, trams and main train station Nice breakfast with a view. Easy walk to old town and river. Staff are lovely
Mandy, 1-night trip

10/10 Exceptional

Great reception staff !!
James, 1-night trip

10/10 Exceptional

Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Yuriy, 1-night trip

8/10 Very good

Accomodating
Janet, 3-night trip

10/10 Exceptional

Close to SBB station. Lovely breakfast. Nice room.
Dr Sandeep, 3-night trip

8/10 Very good

Very nice and convenient location. Fabulous breakfast on the top floor!
Albert, 3-night trip

10/10 Exceptional

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Chris, 2-night trip

8/10 Very good

Clean and quiet hotel in great location.

10/10 Exceptional

Very accommodating staff
Wade, 1-night trip