Shelby Farms Visitor Center - 11 min drive - 8.8 km
University of Memphis - 11 min drive - 9.9 km
Mike Rose Soccer Complex - 12 min drive - 14.0 km
Wolfchase Galleria - 15 min drive - 15.0 km
Graceland - 19 min drive - 22.9 km
Getting around
Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 22 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 4 min drive
Central BBQ - 3 min drive
Bog & Barley - 3 min drive
McDonald's - 7 min walk
About this property
Hilton Garden Inn Memphis East Germantown, TN
When you stay at Hilton Garden Inn Memphis East Germantown, TN, you'll be within a 15-minute drive of University of Memphis. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
129 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (17 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
5 meeting rooms
Computer station
Conference space (6600 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Built in 2020
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Microwave
More
Housekeeping (once per stay)
In-room safe (laptop compatible)
Mobile key entry
Special features
Dining
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar - Onsite lobby lounge. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per day
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15.00 for adults and USD 10.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from May to September
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown
Frequently asked questions
Does Hilton Garden Inn Memphis East Germantown, TN offer free cancellation for a full refund?
Yes, Hilton Garden Inn Memphis East Germantown, TN does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hilton Garden Inn Memphis East Germantown, TN?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Memphis East Germantown, TN?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Memphis East Germantown, TN and nearby?
Hilton Garden Inn Memphis East Germantown, TN has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Memphis East Germantown, TN?
Yes, there's an onsite restaurant, The Garden Grille & Bar.
Hilton Garden Inn Memphis East Germantown, TN Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Nov 2024
Taylor
Taylor, 3-night trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2024
Decent value for money
Brand new hotel. Pretty good.
Right by the train, which is very noisy
Hall hallways were very dirty.
Overall, I was negatively surprised at how dirty everything was
Michael A
Michael A, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
A very good weekend at the Hilton Hotel
The room was excellent the view was good the employees were friendly and nice we had a great time
Charles
Charles, 3-night trip with friends
Verified Hotels.com guest review
4/10 Fair
22 Oct 2024
Better stays at lesser "quality" hotels
The positives: the room and hotel were clean. They have a restaurant with a bar that closes at 10. They give you water when you check in. The negatives: the shower faucet was broken, making it difficult to operate and the water was cold. It also dripped constantly. The t.v. didn't work. Maintenance attempted to fix for us and couldn't. He requested a new room for us and the front desk told him (not us) she couldn't change rooms for us, that she would give us points. I wonder how she will do that when she told me at check-in that we wouldn't earn points since we booked with a 3rd party. The bed wasn't comfortable and made noise everytime you turned over. After driving 10 hours, this was not a pleasant experience.
LISA
LISA, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Linda
Linda, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Donald
Donald, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sep 2024
Douglas
Douglas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Goo
Vinu
Vinu, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
Brian
Brian, 1-night business trip
Verified Hotels.com guest review
6/10 Good
4 Sep 2024
Silent Night
We checked in around 10:00 pm & the lady was friendly & the lobby was appealing, even a few folks at the bar. I thought it was nice. We went to our room & it was clean & orderly as well. When getting ready for bed we discovered that the bathroom sink would not drain. I tried messing with the underside of the sink where the feature is that moves the stopper up & down, to no avail. I’m quite certain that when the bathroom was cleaned previously that would had been extremely obvious.
I also struggled with the silence in the room. There wasn’t a feature on the thermostat to allow the fan to run continuously. It was so quiet that I could hear the phone vibrate & the alarm of the person next door. I thought that this was highly unusual for a hotel room.
Amanda
Amanda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sep 2024
Tracy
Tracy, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Aug 2024
Tericka
Tericka, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
We absolutely love this hotel & their staff! This is our go to place for our visit to Memphis for the fourth consecutive year. Lots of PGA Tour guys here so that should say it all. Thanks for a great stay & see ya next year!👍❤️⛳️⛳️⛳️⛳️⛳️
Scott
Scott, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Very nice hotel with easy access to Memphis. Very nice. We'll be back.
Timothy
Timothy, 1-night romance trip
Verified Expedia guest review
2/10 Poor
10 Aug 2024
Whitney
Whitney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Aug 2024
Exceptional staff
Ellafair
Ellafair, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Good location. Comfy beds. Clean. Short drive to a variety of restaurants and shopping.
Kristi
Kristi, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Aug 2024
Better than the last time but the sounds were clogged had tò move to another room and it was too
Terrance
Terrance, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
I rented this place for my mom, and she was very happy with the people who help her. Thank you!
Camila
Camila, 1-night trip
Verified Expedia guest review
2/10 Poor
9 Jul 2024
Tureka
Tureka, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
1 Jul 2024
Nice property the fact we felt protected and the rooms were clean.and spacious.
The front desk clerk was horrible!!!! This was the worst check In I have experienced since traveling for years. She was rude and nonchalant!!!!if I hadn’t paid through Expedia I would have asked for a cancellation plus we were tired from traveling!!!Hilton please teach or have your employees to attend professionalism classes. I’m going to stop
Terrance
Terrance, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
BOOK IT!!
GREAT CLEAN HOTEL.......GREAT STAFF
Kim
Kim, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
My family and I have been experiencing a horrible loss and needed a nice place to stay near the hospital and we couldn’t have been more pleased with this hotel. Thank you
Lauren
Lauren, 1-night trip
Verified Expedia guest review
8/10 Very good
16 Jun 2024
Pet friendly and very safe.
Amanda
Amanda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Jun 2024
The service was really good. It was very clean and the staff were really friendly!! I would stay here again