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Mercure The Moorhouse Ikoyi Lagos

4.5 star property
Luxury hotel in Ikoyi with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure The Moorhouse Ikoyi Lagos

Outdoor pool
Down comforters, minibar, in-room safe, desk
Lobby
Meeting facility
Interior

Reviews

6.6 out of 10

Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Pool
  • Bar
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

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The price is CA $95
CA $103 total
includes taxes & fees
Jan 20 - 21 Jan 2025
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About the area

Map
1 Bankole Oki Street Ikoyi Lagos, Nigeria, 1, Lagos, Lagos, 234

What's nearby

  • Lagos City Mall - 4 min drive
  • Nigerian National Museum - 4 min drive
  • MUSON Centre - 4 min drive
  • Kuramo Beach - 15 min drive
  • Landmark Beach - 19 min drive

Getting around

  • Murtala Muhammed Intl. Airport (LOS) - 31 min drive
  • Mobolaji Johnson Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ikoyi Club 1938 - ‬8 min walk
  • ‪Heineken House - ‬10 min walk
  • ‪Liquid Hub - ‬16 min walk
  • ‪100 Hours - ‬4 min drive
  • ‪Eric Kayser Ikoyi - ‬19 min walk

About this property

Mercure The Moorhouse Ikoyi Lagos

Mercure The Moorhouse Ikoyi Lagos is a great choice for a stay in Lagos. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at L AQUARELLE, which serves international cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli.

Languages

English

At a glance

DONE

Hotel size

    • 91 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (215 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Minibar
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

L AQUARELLE - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
M BAR - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: NGN 14000 per stay for guests under 2 years old staying between 1 January - 30 December

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NGN 5000 per person
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of NGN 64500 (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Moorhouse Ikoyi
Moorhouse Ikoyi Hotel
Moorhouse Ikoyi Hotel Lagos MGallery Collection
Moorhouse Ikoyi Lagos MGallery Collection
Moorhouse Ikoyi Lagos MGallery Collection Hotel
Moorhouse Ikoyi MGallery Collection Hotel
Moorhouse Ikoyi MGallery Collection
Mercure Moorhouse Ikoyi Lagos Hotel
Mercure Moorhouse Hotel
Mercure Moorhouse Ikoyi Lagos
Mercure Moorhouse
Hotel Moorhouse Ikoyi Lagos Mgallery by Sofitel
The Moorhouse Ikoyi Lagos A MGallery Collection
Mercure The Moorhouse Ikoyi Lagos Hotel
Mercure The Moorhouse Ikoyi Lagos Lagos
Mercure The Moorhouse Ikoyi Lagos Hotel Lagos

Frequently asked questions

Is there a pool at Mercure The Moorhouse Ikoyi Lagos?
Yes, there's an outdoor pool.
Are pets allowed at Mercure The Moorhouse Ikoyi Lagos?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure The Moorhouse Ikoyi Lagos?
Yes, there's free self parking.
Is airport shuttle service offered by Mercure The Moorhouse Ikoyi Lagos?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure The Moorhouse Ikoyi Lagos?
Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Check-out time is noon. Late check-out is available for a charge of NGN 64500 (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Mercure The Moorhouse Ikoyi Lagos and nearby?
Mercure The Moorhouse Ikoyi Lagos has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Mercure The Moorhouse Ikoyi Lagos?
Yes, L AQUARELLE offers international cuisine.
What's the area around Mercure The Moorhouse Ikoyi Lagos like?
Mercure The Moorhouse Ikoyi Lagos is in Ikoyi, a short 20-minute walk from Ikoyi Golf Club.

Mercure The Moorhouse Ikoyi Lagos Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Dissatisfied with bed linens and towels
The pillow cases on the pillows did not look clean. It appears a guest must have checked out before I was allocated the room and housekeeping did not bother to change them. They looked worn out and very used. Same with the towels. They looked overused. There was dust on a side table attached to a standing floor light in the room
1-night trip
Verified Hotels.com guest review

6/10 Good

Olivier, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice Hotel
Nice Hotel, some renovation going on without disturbing guests. Friendly staff.
Ayoola, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet nice clean place with all amenities. They can improve on the TV set in the room
HENRY, 1-night trip
Verified Expedia guest review

2/10 Poor

This hotel does not exist. It appears to be currently out of service
1-night trip
Verified Hotels.com guest review

4/10 Fair

Not great
3-night trip
Verified Hotels.com guest review

8/10 Very good

5-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

2/10 Poor

This hotel is THE WORST. The pictures on Expedia make it look like a grand beautiful hotel but it is in fact a dark, dingy, damp and mouldy place. It is poorly maintained and the staff are not helpful. A cleaner simply walked into my room and started to move stuff, when I moved she ran out. I told reception and instead of apologising she came to my room to argue with me. Very disappointed. Their ATM stole NGN2000 from my account and when I brought it to their attention they said they didn’t know how to retrieve my money. The air con was leaking from the light fixture, there was no hot water, the carpet was stained, the bathroom was a damp little box with NO ventilation. I made the reservation for two but I got 1 cup, 1 mug, 1 bottle of water. The breakfast comprises of dinner leftovers and burnt croissants. The pool is dirty and is not treated. When you call to request something from reception you have to call multiple times and often still go there to tell them. I wouldn’t recommend this hotel to my worst enemy. It’s pure GARBAGE!
9-night family trip
Verified Expedia guest review

6/10 Good

It does not look like a Mercure hotel
Really nothing exciting about this hotel. The bar and restaurant look terrible, the service is poor and very slow, most of the menu is not available. The gym is very small. It does not look like a Mercure at all I am afraid.
Simon, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good value, great location, clean/modern
Moorhouse is a nice hotel, in a quiet and very safe part of Ikoyi. I stayed for about 9 days. The room is relatively nice, good AC and modern bath facilities. Housekeeping was mostly good. The hallways are a bit shabby, could definitely use an upgrade in carpeting and lighting. The staff is nice, and hotel has a decent breakfast daily. The bar downstairs is also a good place to have a meeting or get work done. Overall, while some of their facilities could use upgrade/renovation, it was a good stay.
Opeyemi, 8-night business trip
Verified Hotels.com guest review

6/10 Good

1. The receptionist gave us our key and casually told us to take the lift and locate our room no. We couldn't even see the lift . We kept moving around and located our room later. 2. We got to the room and the fridge wasnt working at all. The AC was also acting like a fan. I called the reception 5 different times to make thesame complain and was later told moved to another room. The other room was even smaller and tight. The toilet had urine and everywhere was dusty. I told them if the fridge and AC in the room could be repaired, we would prefer it. The fridge was repaired, the technician said the AC couldn't be repaired. The manager called us that there was another room but was in a smoking floor and i said i didnt mind. We waited and later decided to go to the reception, the man at the reception said the room was being worked on and he wasnt sure if it would be ready when we got back. Long and short, the room was never ready. We checked in around 2 and couldnt settle down in a particular room until 4.30 . 3. Their intercom was basically useless. If we wanted anything done, we had to go to the reception ourselves. We basically had to ask for everything from towels, to paste. They are really under staffed and sloppy 4. We asked our room to be cleaned when we went out and it wasn't done. I reminded them in the evening and the cleaner ONLY obviously laid the bed . I am disappointed in the hotel to say the least. Highest level of unprofessionalism ever experienced
Sparkle, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I am absolutely delighted about this hotel. Everything is well thought out, the staffs are amazing and the property well-looked after. Impressive
2-night business trip
Verified Expedia guest review

6/10 Good

Comfortable bed and friendly staff but needs work
Comfortable bed and staff are very helpful and friendly. Safe and reasonably clean but tired overall. Needs bathroom renovation and upgrade. Beds are very comfortable which was good and AC works well. WiFi is reasonable. Breakfast I felt needs work on staff front and food. The space is dark and not inviting. Needs freshen up.
Paul, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Needs Renovation
Must have been a nice hotel once upon a time! Positives - location, quiet neighborhood, good sized rooms and working WiFi. Negatives - terribly smelly and musty corridors (at least in the old wing), limited options for non African breakfast, Extremely limited and rather expensive menu options for any other meals. Service at the restaurant really needs improvement.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

I love the hotel environment especially the bar and restaurant services. The rooms were clean and spacious. They need to change or completely remove the rug in the corridors. Totally unnecessary and gives the place a musty smell. The central Air conditioning needs repairs as the cooling isn’t very great. Overall, courteous and professional staffs.
GodfreyKamai, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed the stay very much quiet area but close to many amenities staff were friendly and helpful, roomi was clean, will use this hotel again.
John, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Moorhouse
Nice hotel, central location
Chris, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

Robert, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Had better expectaions but was disappointed.
The hotel location is fine but having moved here from fedral palace for logistics reasons and with both hotels costing about the same they are miles apart for everything else. I cannot fault the staff, they try but even then I reported a slow running sink in the bathroom and it was never fixed in the 2 days I spent here. I am a tea drinker and they left me the glorious amount of 1 teabag and 2 sachets of sugar and to top it off the kettle leaked. I could not even plug in the kettle without pulling the curtains slightly open due to the location of the socket. The breakfast was not very good, the first day we thought we were a bit late but even getting there much earlier the following day we concluded it is just very disappointing. I have now stayed in 3 hotels in lagos and this was the most disappointing. The car park is pretty small but they managed to cope, the hotel wasn't very full when we were there. The hotel is also pretty dated especially in the hallways etc with patches and stains on the ceiling. The rooms are however very clean, I would have left otherwise. Unfortunately I will not be going back, there are many better alternatives in lagos around the same location and price range.
Anthony, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel in Lagos
It's a really nice hotel. If you want peace and quiet and just want to relax this is a great hotel. They have a really nice swimming pool. Service was excellent. My only real complaint was that the room card would stop working at times and I would have to go get it reactivated at the lobby. I did this at least 5 times throughout my stay.
Verified Hotels.com guest review

8/10 Very good

Super
Nice Hotel
Verified Hotels.com guest review