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Crossroads Inn & Suites

2.5 star property
Hotel within walking distance of Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Suite, 1 King Bed, Fireplace, Jetted Tub
Seasonal outdoor pool
LOFT room ,1 king bed with jetted tub
Room, 1 King Bed, Jetted Tub
Nestled close to Anakeesta and SkyPark, Crossroads Inn & Suites offers a warm welcome with free self-serve breakfast and a cozy lobby fireplace. Unwind at the seasonal outdoor pool or children's pool, stay active in the gym, and enjoy convenient laundry facilities. With helpful staff on hand and free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CA $82
CA $106 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Seasonal Fireplace)

Standard Room, 1 King Bed (Seasonal Fireplace)

Standard Room, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed
Lobby sitting area

Brookside Lodge

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 2,040 reviews
The price is CA $72
CA $94 total
includes taxes & fees
Apr 15 - Apr 16
Brookside Lodge
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About the area

Map
Gatlinburg, TN

What's nearby

  • Anakeesta - 6 min walk - 0.5 km
  • Ripley's Aquarium of the Smokies - 7 min walk - 0.6 km
  • SkyPark - 13 min walk - 1.1 km
  • Gatlinburg Space Needle - 14 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk

About this property

Crossroads Inn & Suites

When you stay at Crossroads Inn & Suites, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can enjoy the seasonal outdoor pool or take advantage of nearby snowboarding. Also, SkyPark and Gatlinburg Space Needle are within a 15-minute walk. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited (max 1 space per unit)
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children's pool

What to do

  • Ski lifts nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites offer free cancellation for a full refund?

Yes, Crossroads Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crossroads Inn & Suites?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Crossroads Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crossroads Inn & Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Crossroads Inn & Suites and nearby?

Have fun with nearby winter activities like snowboarding and skiing. Crossroads Inn & Suites also has a seasonal outdoor pool.

What's the area around Crossroads Inn & Suites like?

Crossroads Inn & Suites is a short 7-minute walk from Ripley's Aquarium of the Smokies and 6 minutes' walk from Anakeesta. Travelers say the area is walkable and ideal for skiing.

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Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A great stay
I was impressed with our room and the hot breakfast!
Stephanie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dahsheen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay Downtown
had a good stay. hotel is older, but they keep it clean and the service was great! LOCATION is absolutely wonderful. Walk to everything
Robert, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

On the road again
This is a fantastic hotel in a great location with a wonderful staff!
Scott P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

On the road again
This hotel is great! It’s in a perfect location just steps away from all the action but not in the middle of it. The room is very large with a fridge and a microwave. The staff I’ve encountered around the hotel are awesome! The breakfast is great! I really have nothing to say that isn’t positive
Scott P, 2-night trip
Verified Hotels.com guest review

6/10 Good

Just okay.
The room was spacious and in a good location. Many restaurants and shopping close by. The rooms gave “low income apartment” vibes, but were clean. In the master bedroom, there was a locked door with a light on inside. It made us uneasy. We called the front desk and asked, and they said it’s been locked since they bought to hotel and can’t get inside. They said it was a boxed off closet. I stuck my phone under the door and recorded the best I could, and it did appear to be closed off…but I didn’t like it. Lol Overall, I would probably stay here again. Not my first choice, but it wouldn’t be the last choice. Loved the location.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Nice place for the price
When we arrived we found out, they were remodeling the breakfast room, so there would be a danish and coffee available for breakfast( we dont drink coffee). When we went to out room, it wasnt the room we reserved. We went back to the office and spoke to them and they corrected it.
Sherry, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Donna, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location in a fun vacation town.
Quick overnight to jump up in the morning and go drive thru Great Smokie park, Fontana Dam and US 129.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Charity, 1-night trip
Verified Hotels.com guest review

6/10 Good

Shawn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Road trippin
The room was really large and well appointed. The hotel is located right on the edge of all the action without being right in the middle of it.
Scott P, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cheryl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean pleasant stay. No issues and very convenient.
Susan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great experience
The hotel served its purpose. It was in a great location. The price was fair. We booked here precisely for the jetted tub in which we thoroughly enjoyed.
Sheela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

caleb, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

No frills but a clean place to lay your head!
Severely limited parking, room was clean upon entrance. TV was huge with a lot of channels but not enough sports channels as we were trying to to watch the SEC playoffs between our own games. It was suitable for our 2 night stay for tournaments at the Rocky Top Sports World and only 10 minutes away. Several places within distance and easy to walk downtown Gatlinburg without having to pay to park. The office is under construction so only a grab and go breakfast of danishes, fruit, or granola bars. Coffee was available in room or office. I would definitely stay again.
Samantha, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Allison, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rachel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Katie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I was disappointed…
The room we were shown was already occupied by someone else. We then had to move to another room. the dryer in the laundry room was broken and could not be used. Because of the innovation of the breakfast room ,they gave us just pastries. If we got the information before , we never would choose this hotel.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

heather, 1-night trip with friends
Verified Hotels.com guest review