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Crossroads Inn & Suites

2.5 star property
Hotel within walking distance of Ripley's Aquarium of the Smokies

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Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
LOFT room ,1 king bed with jetted tub
Seasonal outdoor pool
Room, 1 King Bed, Jetted Tub
Suite, 1 King Bed, Fireplace, Jetted Tub
Nestled close to Anakeesta and SkyPark, Crossroads Inn & Suites offers a warm welcome with free self-serve breakfast and a cozy lobby fireplace. Unwind at the seasonal outdoor pool or children's pool, stay active in the gym, and enjoy convenient laundry facilities. With helpful staff on hand and free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Laundry facilities
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CA $84
CA $110 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed
Lobby sitting area

Brookside Lodge

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, (1992)
Brookside Lodge
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About the area

Map
Gatlinburg, TN

What's nearby

  • Anakeesta - 6 min walk - 0.5 km
  • Ripley's Aquarium of the Smokies - 7 min walk - 0.6 km
  • Ripley's Believe It Or Not Museum - 13 min walk - 1.1 km
  • SkyPark - 13 min walk - 1.1 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk

About this property

Crossroads Inn & Suites

When you stay at Crossroads Inn & Suites, you'll be in a great location, within just a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. Guests can enjoy the seasonal outdoor pool or take advantage of nearby snowboarding. Also, Ripley's Believe It Or Not Museum and SkyPark are within a 15-minute walk. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited (max 1 space per unit)
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children's pool

What to do

  • Ski lifts nearby
  • Snowboarding nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to March 31 2025 (dates subject to change):
  • Breakfast

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites offer free cancellation for a full refund?

Yes, Crossroads Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crossroads Inn & Suites?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Crossroads Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crossroads Inn & Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.

What is there to do at Crossroads Inn & Suites and nearby?

Have fun with nearby winter activities like snowboarding and skiing. Crossroads Inn & Suites also has a seasonal outdoor pool.

What's the area around Crossroads Inn & Suites like?

Crossroads Inn & Suites is a short 7-minute walk from Ripley's Aquarium of the Smokies and 6 minutes' walk from Anakeesta. Travelers say the area is walkable and ideal for skiing.

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Reviews

8.4

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Deanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Katie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I was disappointed…
The room we were shown was already occupied by someone else. We then had to move to another room. the dryer in the laundry room was broken and could not be used. Because of the innovation of the breakfast room ,they gave us just pastries. If we got the information before , we never would choose this hotel.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

heather, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Susan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

29th wedding anniversary
We had a great stay at your hotel. Just wish the continental breakfast was better. Other than that the hotel and the jacuzzi room we had was great.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tyra, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Our room showed visible signs of wear and tear. The mattress was very firm and the pillows were very flat.
Nicholas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Winter Vacatuon
The room was large with a gas fireplace. The furniture was not comfortable but the bed was nice and we slept well. The room was clean and somewhat updated. Very quiet, location was ok but a bit north of most of the downtown restaurants.
Donald, 4-night trip
Verified Hotels.com guest review

6/10 Good

Valentines day
The hotel is in a good location and walkable to the main attractions on gatlinburg.. Is not the same in person what you see on the photos online, so be ready for the real life . The breakfast supposedly is included but there is a remodeling going on now so no breakfast…. Just some snacks at the lobby that’s all.. I think a little expensive for what they offer.
Yunior, 3-night trip
Verified Hotels.com guest review

8/10 Very good

jeannette, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Sonya, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Makenzie, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Marie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Demarcus, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Excellent price quality. good location, nearby restaurant, park. Very nice
maria, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vamsi, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

ellen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was okay.
Loft was nice. Bed wasn’t the softest. Rained during the night and the carpet in front of the door flooded. Previous visitor’s hair was all over the hot tub. Overall, it wasn’t the greatest but also not the worst. Also, the breakfast room is closed and there wasn’t any breakfast available in the lobby like we were told at check in.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Rick, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amarilis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 1-night family trip
Verified Hotels.com guest review