10/10 – Exceptionnel
It is hard for me to say enough positive things about this hotel. General Manager Maria, Hana and Vivi as well as every other staff member went out of their way to make our stay a memorable one. If you want to experience a riverfront authentic slice of Vietnam this may be your new favorite place. However if you are looking for a golf resort or some hotel chain this may not be your place. I feel like we had 5 star staff and amenities while being treated like family members.
They were recovering from recent Typhoon flooding and during our stay the river rose but since we are from New Orleans we are no strangers to floodwaters. We do not panic nor did Maria and her staf. They kept us constantly informed of the river’s state and we do need to be evacuated after 5 days of heavy rain in addition to the typhoon that hit Hoi An a week prior. Ultimately Maria arranged to boat us out of the hotel safely to a private car to bring us to Danang and arranged accommodations there for us, going so far beyond the call of duty that again, well I left with tears in my eyes and joy in my heart as though leaving family. I look forward to my next visit as this will be my forever home in Vietnam.
Joseph
Joseph, séjour de 4 nuits
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