I wanted so badly to give this 5 stars as it was within walking distance of Lucas Oil stadium where my fiancee and I went for the Royal Rumble. We got back from the event faster than we ever have other PLEs that we have attended.
Let’s discuss the other pros. There are many great eateries in the area so, getting food delivered is not an issue at all. The hotel smelled nice and overall, was clean. While the room was a bit smaller than we are used too, it was a nice room. Clean, with modern amenities. Parking is $30.00 a night which isn’t bad, in my opinion. Staff were very inviting, informative and friendly.
Let’s get to the cons. I didn’t have issues with the bed but, my fiancee said that it left her back feeling sore. The refrigerator, while keeping our items cool, did not make either cold (temp couldn’t be altered). Now, the biggest con. Our TV did not work. I informed staff of this matter twice, they even checked in with me a time or two to see if maintenance resolved the issue but, during our 3 nights, it never was. Luckily, we brought my fiancee’s laptop and were able to use Sling (which we ended up subscribing to because of this matter) to watch TV. While the front of house gave us some vouchers for free items at their shop (a gesture which was kind and appreciated) the gentleman also stated that, because of the TV issue, he was going to credit my Hilton Honors account with $100 worth of points. It has been nearly a week, still no points.