8/10 Very good
20 Nov 2024
Nice, comfortable
This was a very nice modern clean hotel situated close to a metro stop. My only issues were that the front desk helps see minimal and at one point there were six people behind me online to check in. Also, when came in the front desk use their card to allow them in the elevator. It didn’t work and for 10 minutes they just went up and down and nowhere the right way. Perhaps the issue was that was the difficulty but it was frustrating to wait so long. At one point in the evening, I phoned the front desk and literally no one answered and I let it ring for over a minute. The coffee makers provided in the room they do not provide any kind of creamer. And while you can get some from the restaurant, it means you have to exit the hotel walk outside and around the building to get to where the restaurant is . Also, the shower is a beautiful porcelain that looks like slate, but I found the floor very slippery when wet and no grab bars for older people.
Melanie J
Melanie J, 3-night trip
Verified Hotels.com guest review