Waterloo Hub Hotel & Suites, London

Nice sized rooms and beautiful renovated bathroom. My only complaint was room so hot ...no AC very warm and stuffy. Fans are provided in room but still very uncomfortable. If you prefer a cool room in the summer months this is not a hotel for you. Staff very kind and helpful.

We arived at 3am. The manager was friendly, but we were told our toom was cancelled. They gave us a room, not sure I would ever pay 150.00 again for. 2 twin beds. The rug was cut up and replaced. It looked like an old bar hotel room. Then in the am no room service. When I spoke to the evening manager he said he didnt know what happened. He brought us clean towels. I gave him 2 prs of jeans to wash. We came back on day 2 amd found the beds were remade. New towels and the jeans were not washed. The young lad at the counter was appologettic but that doesnt eccuse the fact that the manager didn't check that all requirements were met for laundry service. Needless to say we left feeling poor. The lad of the previous day left us a breakfast bag which was night. Ild really like to see the carpets repaired and walls cleanef.

Great location within 30 minutes walking of all the sites of London. Room was small but comfortable.

Hotel was nice but not fancy. Needed to be creative to put clothes and gear away. Safes in lobby close to reception to store valuables. Location was 5 minute walk to London Eye and 10 minute walk from Big Ben and seemed to be a safe and clean area. Couple of small pubs nearby and convenience stores close by to buy food and drink. Also had a few souvenir shops close which had better prices. Bathroom is small and Shower is a 3x3 square foot.

I was eternally grateful that the hotel let me check in at 9:30 am following my trans-Atlantic flight on which I got no sleep. Everything worked well, the shower was great, the internet gave me no trouble at all, and I loved the teapot as I had a cold. Super easy!

Very clean and quiet hotel though a bit small. Close to subway but not many restaurants to choose from. It's reasonable on the price we paid.

The location of the hotel is walking distance to the underground,London Eye,Big Ben and Westminster Abbey..if you feel like taking a stroll -about 25 more minutes, you will reach Buckingham Palace...The Hotel has basic amenities, no air conditioning but the weather was cool and the hotel was clean and the staff was very helpful.

Great location near the tube and buses as well as convenience store. Hotel needs renovation overall, although service is good and rooms are clean

Excellent staff. New bathrooms. Soft comfortable beds. Would stay agsin

The hotel is old and in ok shape. The room was quiet but dated. The bathroom had been updated but the rest of the room was out of the 1980's. The bed was small and very uncomfortable. No A/c in the room so it was very humid.