Hilton Auckland offers a fantastic location, putting you just a 5-minute walk from Auckland Ferry Terminal and Princes Wharf. Guests can take a dip in the outdoor pool or grab a bite to eat at FISH, which serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a terrace are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Halsey Street Tram Stop is 8 minutes and Jellicoe Street Tram Stop is 11 minutes.
Languages
Chinese (Mandarin), Dutch, English, French, German, Japanese, Korean, Spanish
At a glance
Hotel size
187 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Wired internet access in rooms*
Parking
Onsite self parking (NZD 55.00 per day)
Onsite valet parking (NZD 55 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
24-hour room service
Traveling with children
Grocery/convenience store
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Windsurfing nearby
Scooter/moped rentals nearby
Skydiving nearby
Whale-watching nearby
Working away
Business center
7 meeting rooms
Computer station
Conference space (13024 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Banquet hall
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
DVD player
LCD television
Cable TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
What to enjoy
Balcony
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Wired internet (surcharge)
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
FISH - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Bellini Bar - Onsite lobby lounge. Open daily.
Fees & policies
Optional extras
Wired internet access is available in guestrooms for NZD 19.95 per 24-hour period (rates may vary)
Full breakfast is offered for an extra charge of approximately NZD 43 per person
Credit card charges are subject to an extra charge of 2 percent
Children & extra beds
Rollaway beds are available for NZD 60.0 per night
Parking
Self parking costs NZD 55.00 per day
Valet parking costs NZD 55 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland
Frequently asked questions
Does Hilton Auckland offer free cancellation for a full refund?
Yes, Hilton Auckland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Auckland?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Auckland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Auckland?
Yes. Self parking costs NZD 55.00 per day. Valet parking costs NZD 55 per day.
What are the check-in and check-out times at Hilton Auckland?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Auckland?
No, this hotel doesn't have a casino, but SkyCity Casino (11-min walk) is nearby.
What is there to do at Hilton Auckland and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hilton Auckland?
Yes, FISH offers alfresco dining and ocean views.
Does Hilton Auckland have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hilton Auckland like?
Hilton Auckland is located on the waterfront in Auckland Central Business District, a short 8-minute walk from Halsey Street Tram Stop and 3 minutes' walk from Auckland Ferry Terminal.
Hilton Auckland Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
View
Location
Breakfast
Restaurant
Bed
Balcony
Water
Bar
What guests liked
Breakfast was consistently described as delicious, generous, and beautifully presented with a wide range of options. (15 reviews)
The property's restaurant served delicious food with generous portions and great value for money, and the dining room offered beautiful views. (12 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
21 Nov 2024
Beautiful Hotel and excellent location
It was a lovely hotel and we loved the location,
Suzanne
Suzanne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Lovely stay in Auckland
Excellent hotel in great position on harbour. Staff very professional, helpful and very courteous.
Breakfast and staff were excellent
Judith
Judith, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Rimvydas
Rimvydas, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Lovely stay in Auckland
Very comfortable hotel in excellent position. Had very nice harbour view room. All staff were so helpful. Excellent breakfast. Very good choice of things to eat.
Judith
Judith, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Perfect
Ross
Ross, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sep 2024
Timothy
Timothy, 5-night trip
Verified Hotels.com guest review
8/10 Very good
26 Sep 2024
Dana
Dana, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Relax unwind
jeanette
jeanette, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
John
John, 3-night trip
Verified Hotels.com guest review
4/10 Fair
19 Aug 2024
The curtains were broken which made it difficult to shut the light of the Hilton sign out. The toilet moved because to was not properly attached to the wall.
There was a lot of noise that made impossible to sleep. So between the light flooding the room the noise and the bed being extremely soft with pillows that were to high, we had limited sleep.
Stephen
Stephen, 2-night romance trip
Verified Expedia guest review
6/10 Good
19 Aug 2024
.
Ann-Louise
Ann-Louise, 1-night trip with friends
Verified Wotif guest review
8/10 Very good
16 Aug 2024
Loved the view from the balcony
Clara
Clara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
Richard
Richard, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
In order of interaction, the doorman, valet parking, counter staff, bar staff, cleaners… all joined forces to make for an enjoyable stay. Much appreciated
Linda
Linda, 1-night trip
Verified Wotif guest review
6/10 Good
9 Aug 2024
Room was ok, clean and quiet
Noticed extra charges on credit card after my stay but despite emailing company, I have not had a reply as to why nor have I been refunded
Breakfast also very average, not worth paying extra for
Grada
Grada, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Wonderful
Wonderful… feels like staying on a cruise ship.
Jan
Jan, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 Aug 2024
Terrible for family with kids
We booked a room for two adults and a ten year old. At check in, we were told the room had only one king bed and if we didn’t want to share, that’d be extra $60/night. They brought a roll out bed that barely fit in the room. To make it work, they moved a big chair against the desk and placed a side table by the entrance. It was ridiculous, felt like we were camping out. We’ve stayed at Hilton many times and there’s always a pull out if we book with a kid. Expecting that 2 adults and 1 pre teen will share a bed is insane.
Ana
Ana, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2024
Good stay
CJ
CJ, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Capryce
Capryce, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
1 Aug 2024
Elaine
Elaine, 2-night trip
Verified Expedia guest review
8/10 Very good
1 Aug 2024
Check in was understaffed
Concierge very attentive
Room getting older but still ok
jeanette
jeanette, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Jul 2024
The Hilton has the best location. It’s right in the city and by the water. The staff and service are amazing and provide excellent service. We had the King room and it was perfect. Great bed we had amazing sleeps, had the city view with the balcony and could see the vibe of Auckland. Would definitely stay again.
Deyna
Deyna, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Dr Darren
Dr Darren, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
28 Jul 2024
Great hotel for an overnight stay after a day in the city