Found a better price?
Let us know and we’ll match it.More infoOpens in a new window
Pelican Bay Resort at Lucaya, Freeport (and vicinity)
4-star resort with spa, near Port Lucaya Marketplace
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From$180 CAD$162 CAD
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8.4.Very Good.127 verified Hotels.com guest reviews
My stay was awesome am already planning a girls trip.customers service was awesome .
Jun. 11, 2021
helpfull employees, nice area, nice hotel
May 14, 2021
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Guests are provided with free hand sanitizer
Guests rated location
Safe33 positive mentions
Walkable32 positive mentions
Dining options31 positive mentions
Convenient29 positive mentions
Quiet26 positive mentions
- Pool
- Free WiFi
- Gym
- Kitchenette
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 186 smoke-free guestrooms
- Daily housekeeping
- Near the beach
- 2 restaurants and 2 bars/lounges
- Full-service spa
- 3 outdoor pools
Feel at home
- Cribs/infant beds (surcharge)
- Playground on site
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Rollaway/extra beds (surcharge)
- Kitchenette
What’s around
- Port Lucaya Marketplace - 6 min walk
- Lucaya Beach - 8 min walk
- Count Basie Square - 6 min walk
- Port Lucayan Marina - 6 min walk
- Casino at the Radisson Grand Lucayan - 12 min walk
- Reef Golf Course - 16 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Waterside Room
- Waterside State Room
Location
- Port Lucaya Marketplace - 6 min walk
- Lucaya Beach - 8 min walk
- Count Basie Square - 6 min walk
What’s around
Landmarks
- Port Lucaya Marketplace - 6 min walk
- Lucaya Beach - 8 min walk
- Count Basie Square - 6 min walk
- Port Lucayan Marina - 6 min walk
- Casino at the Radisson Grand Lucayan - 12 min walk
- Reef Golf Course - 16 min walk
- Lucayan Park Golf Course - 37 min walk
- Taino Beach - 2.9 mi / 4.6 km
- Treasure Reef - 2.9 mi / 4.6 km
- William's Town Beach - 3 mi / 4.9 km
- Xanadu Beach - 6.1 mi / 9.8 km
Getting around
- Grand Bahama Intl. Airport (FPO) - 14 min drive
At a glance
Hotel size
- This hotel has 186 rooms
Arriving/leaving
- Check-in time 3 PM-9 PM
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Babysitting/childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Other information
- Smoke-free property
In the hotel
Taking the kids?
- In-room childcare (surcharge)
Food and drink
- Buffet breakfast daily (surcharge)
- 2 restaurants
- 2 bars/lounges
- Swim-up bar
- Poolside bar
- Microwave in a common area
Things to do
- Bicycle rentals on site
- Playground on site
- Ecotours nearby
- Golfing nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Parasailing nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Scuba diving nearby
- Segway rental/tour nearby
- Snorkeling nearby
- Water skiing nearby
Working away
- Number of meeting rooms - 5
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
Facilities
- Elevator
- Garden
Accessibility
- Handrails in stairways
Languages Spoken
- English
In the room
Home comforts
- In-room climate control (air conditioning)
- Ceiling fan
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Premium bedding
Things to enjoy
- In-room massage available
- Furnished balcony
Freshen up
- Private bathroom (not in room)
- Shower/tub combination
- Free toiletries
- Hair dryer
Be entertained
- TV
- Premium TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Kitchenette
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, Esthetics Full Day Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
The spa is open daily.
Recreation
On Site
- Bicycle rentals on site
- Playground on site
Nearby
- Ecotours nearby
- Golfing nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Parasailing nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Scuba diving nearby
- Segway rental/tour nearby
- Snorkeling nearby
- Water skiing nearby
Small print
Also known as
- Pelican Bay Resort Lucaya Freeport
- Pelican Bay Resort at Lucaya Freeport
- Pelican Bay Resort at Lucaya Resort Freeport
- Pelican Bay Resort Lucaya
- Pelican Bay Lucaya Freeport
- Pelican Bay Lucaya
- Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island
- Pelican Bay At Lucaya Freeport
- Pelican Bay At Lucaya Hotel Freeport
- Pelican Bay At Lucaya Freeport
- Pelican Bay Resort at Lucaya Resort
Optional extras
Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
Rollaway beds are available for USD 15.0 per stay
Buffet breakfast is offered for an extra charge of USD 19 per person (approximately)
Cribs/Infant beds are available for USD 15.0 per stay
Babysitting/childcare is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
Contactless check-out is available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
Deposit: USD 50 per day (for stays between 1 January - 31 December)
Spring Break deposit: USD 1000 per stay for guests under 25 years old staying between 1 March - 30 April
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Pelican Bay Resort at Lucaya does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there are 3 outdoor pools.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3 PM - 9 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-out are available.
- Yes, there are 2 onsite restaurants. Nearby restaurants include Pisces Seafood House & Pizzeria (5-min walk), Giovanni´s (6-min walk), and Rum Runner´s (6-min walk).
- No, this resort doesn't have a casino, but Casino at the Radisson Grand Lucayan (12-min walk) is nearby.
- Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes spelunking, ecotours, and segway rentals. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Pelican Bay Resort at Lucaya also has 2 bars and a 24-hour fitness center, as well as a garden.
8.4.Very Good.127 verified Hotels.com guest reviews
- 10.0.Exceptional
Nice landscaping, architecture and views. Restaurant is $$$$ but good food. Rooms look new/newly remodeled. The bed could have been firmer for my taste.
TedK, 2 night business trip, Dec. 3, 2020
Verified Expedia guest review
- 8.0.Very Good
Good business option
Good location, friendly staff
Omar, 3 night business trip, Nov. 22, 2020
Verified Hotels.com guest review
- 8.0.Very Good
Good business option
A convenient location, friendly staff
Omar, 3 night business trip, Nov. 19, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
With covid 19 many services are restricted. From what I saw . The place was beautiful. Not much guest around.
1 night family trip, Jun. 19, 2020
Verified Expedia guest review
- 10.0.Exceptional
The people were very nice and helped me out. I left my I Pad in the hotel and they had a taxi bring it to me at the airport.
Mark, 1 night business trip, Feb. 10, 2020
Verified Expedia guest review
- 10.0.Exceptional
Was a good stay for a short time.
Jon, 1 night business trip, Jan. 7, 2020
Verified Hotels.com guest review
- 6.0.Good
Check in was flawless. Room didn't have remote control in it and I had to request one. After my first night, I had ro request that they replenish the bath towels. Both were an inconvenience.
TamT, 2 night family trip, Dec. 13, 2019
Verified Expedia guest review
- 8.0.Very Good
It was pretty good. Service was pretty good as well. We would utilize again if needed.
1 night family trip, Aug. 17, 2019
Verified Expedia guest review
- 4.0.Fair
Just inconvenient
Great location and friendly staffs. William was very helpful and great customer service. My problems was that my credit card keep authorizing every night, not good when you are vacation and finally, no WiFi for my last two nights, not fun for my two teenagers.
lavern, 3 night family trip, Aug. 6, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
PROS: The resort was better than expected, especially since it was not on the beach. Our suite had a nice waterfront view which was breathtaking at night and early mornings. Ella was wonderful at check in. She gave us "perks" as a first time guest and was very kind and accommodating. The resort's spa was also nice. We enjoyed a couples massage while we were there. CONS: No beach access. While the resort did have a shuttle to take you to Tito Beach, there was no direct access to the beach across the street. You had to walk to the Police station (about 10 mins), to get to the beach. Also, because two major hotels were closed (Sheraton and Westin), the island was not as active as we remembered it, 6 years ago. The beach was almost deserted and nothing was open. Very disappointing.
Kyus, 2 night romance trip, Aug. 2, 2019
Verified Expedia guest review