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Hotel on the Cay

3.0 star property
Christiansted beachfront hotel with bar/lounge

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Photo gallery for Hotel on the Cay

Beach/ocean view
Superior Double Room | View from room
Aerial view
Superior Suite, Partial Ocean View | Beach/ocean view
On the beach, beach towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Housekeeping once per stay
  • On the beach
  • Beach towels
  • Bar/lounge
  • Terrace
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Barbecue grills

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Garden
  • Terrace
  • Coffee/tea maker
  • Cable TV service
The current price is CA $243
CA $309 total
includes taxes & fees
Mar 12 - Mar 13

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for SUPERIOR PARTIAL OCEAN VIEW ROOM

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

SUPERIOR PARTIAL OCEAN VIEW ROOM

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
Outdoor pool

Bungalows on the Bay

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 70 reviews
Bungalows on the Bay
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About the area

Map
Protestant Cay, Christiansted, St. Croix, 822

What's nearby

  • Christiansted National Historic Site - 1 min walk - 0.1 km
  • Fort Christiansvaern - 2 min walk - 0.2 km
  • St. Croix Government House - 3 min walk - 0.3 km
  • Sugar Beach - 4 min drive - 2.7 km
  • Buccaneer Beach - 6 min drive - 4.2 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive
  • Henry E. Rohlsen Airport (STX) - 23 min drive

Restaurants

  • ‪Rum Runners - ‬18 min walk
  • ‪El Leon - ‬15 min walk
  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪The Mill - ‬17 min walk
  • ‪Singh's Fast Food - ‬20 min walk

About this property

Hotel on the Cay

Situated on the bay, Hotel on the Cay is a great choice for a stay in Christiansted. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby kayaking, parasailing, and scuba diving. A bar/lounge and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and beach location.

Languages

English

At a glance

DONE

Hotel size

    • 53 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Bar/lounge
  • Barbecue grills

What to do

  • On the beach
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Beach towels

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Housekeeping (once per stay)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: USD 25.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

Does Hotel on the Cay offer free cancellation for a full refund?

Yes, Hotel on the Cay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel on the Cay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel on the Cay?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel on the Cay?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 100 (subject to availability).

Is there an onsite casino at Hotel on the Cay?

No, this hotel doesn't have a casino, but Casino at the Divi Carina Bay (13-min drive) is nearby.

What is there to do at Hotel on the Cay and nearby?

Have fun with nearby activities like boat tours, fishing, and jet skiing. Hotel on the Cay also has a garden.

Does Hotel on the Cay have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.

Does Hotel on the Cay have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel on the Cay like?

Hotel on the Cay is on Protestant Cay Beach, a short 2-minute walk from Fort Christiansvaern and 3 minutes' walk from St. Croix Government House.

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Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

JOLANTA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A great location for the price
The price needs to be considered when reviewing this hotel since the price is reasonable for the location. Yes, it is dated and a bit run down, but the apparently new owners are working on the place. The location is perfect, especially if you don’t want to rent a car, since the beach is beautiful and clean and all the amenities of town are a few quick ferry-ride minutes away. The beach bar is nice and the hotel staff were all friendly and accommodating. We hope they continue to upgrade and we hope to see great progress in the future.
Jeanne, 10-night trip
Verified Hotels.com guest review

2/10 Poor

Whole trip was ruined due to an outbreak at the ho
Complete waste of trip. I got sick due to an exposure of legionnaires disease which the hotel was aware of a month in advance but still accepted guest here (discovered two days after feeling sick the hotel had an outbreak and was force to close - learn this from a local that confirm w/ a news article published in the st Criox VI fb group ) .While some of the staff were friendly, the majority of the employees & mgt were nonchalantly and didn't offer any medical support or attention. Completely negligent and inconsiderate of the guest welfare .
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alfredo F, 7-night trip
Verified Hotels.com guest review

6/10 Good

Good hotel - but need a ferry every time you leave
Very beautiful beach and great concept, biggest downfall is relying on a Ferry. Room was clean and pretty renovated. Could use some more upgrades but room itself was good! Food and bar on the beach is great, but I wish they were open for dinner (BBQ closes at 5, bar time was inconsistent when they closed). Best part is their sister hotel, King Christen Hotel, has tons of food options and we’re all very good. Coolest thing is just the fact of staying on the cay. Ferry was very fast (2 minutes), but response time was very inconsistent. Sometimes we waited 5 minutes, some not at all, one time close to 15 minutes. They did have a ferry as early as 6am, but it took some waiting and needing to call the office. Overall, easy if you plan to need an additional 10 minutes to get anywhere. Overall, decent stay. Would recommend people stay there for a night, but probably won’t be rebooking.
Benjamin, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Let's bring The Hotel on the Cay into the future
The Hotel on the Cay needs renovating from top to bottom Guess need more food, entertainment, TV and WIFI not working well, their were roaches, The appliances' were in poor condition i can go on and on. I stayed at the hotel in 1995 the hotel looked better then.
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Winston, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aine, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

WiFi is horrible and the property is in need of serious updating but the people that work there are awesome!
Matthew P, 9-night romance trip
Verified Expedia guest review

6/10 Good

We couldn't go out onto our balcony.
Stacy, 1-night romance trip
Verified Expedia guest review

6/10 Good

No ice at all, as beautiful this hotel is it’s needs to be more cleaner ,staff very nice especially Mrs Sara and the staff
Gloria, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Awesome Staff, beautiful beach, great views, cant wait to go back
Marvin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aubrey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Balcony railing was completely rusted and unsafe to even touch. Everything else was satisfactory. If you need peace and quiet, this hotel is the place to be. The food was delicious. Best darn burger I ever ate, but you better order before 5-5:30pm closing time or else you’ll have to ferry to the island for food… island life 😁 I would visit again, thanks.
Angelita, 1-night trip
Verified Expedia guest review

4/10 Fair

I have stayed here several times and I've never had a problem. This time I got moved from room to room to room because the air conditioning was not working. I ended up having to go into a downgraded room because there were no more suites available. The room we moved from because of no AC, my brother got electrocuted by a light switch. We were informed that the reason why the AC was not working was because there was a burnt wire on the roof that controlled things for our room. It's no wonder why Rickie got electrocuted when he tried to turn off the light. What irritates me the most is I was not compensated for the price difference. So until renovations are done and I don't have to worry about this being a problem again, I will no longer stay here.
Tina M., 10-night family trip
Verified Expedia guest review

10/10 Exceptional

I like how rrlaxing the areais. I wish they had breakfast options and more snack and food available at the concession building.
kenisha, 2-night family trip
Verified Expedia guest review

8/10 Very good

Being on the cay was very unique. Property could use some love but friendly staff made up for that. Water taxi was always fast and easy. Enjoyed our stay
Lisa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location
Ronaldo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place
Teddy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

DJ, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jayme, 3-night trip
Verified Hotels.com guest review

2/10 Poor

This property could be a goldmine. A hotel on its own island! Come on now! However, this is not the case and property is in desperate need of a whole renovation. Personally, I feel it should be demolished and rebuilt. Staff was very nice. BBQ food was very good along with bar. Unfortunately, because of how run down and dumpy the entire property is, we immediately checked out next day. If owner ever decides to rebuild or do a major overhaul of property, we would consider going back. However, if it stays like this, NEVER AGAIN! It is a real shame. We were really looking forward to staying there.
Paul, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love the place rooms need work but its paradise
Todd A, 5-night trip
Verified Orbitz guest review

8/10 Very good

It's location is like a Beach Resort, but cheaper. I enjoyed the Karaoke Night on Tuesday. The Beach is not crowded and the sand was fun to walk on. I got one fresh coconut that fell from its tree near where I was sitting and the "Handyman" Mr. Oscar, helped to cracked it open; I enjoyed the coconut milk and the flesh. The room was clean with supplies of coffee/pot, cutleries, iron/board, air dryer, etc. But the Bed was too soft and sinking a little bit. I didn't complain because my room was on Ocean View and I thought to change might put me out of the View.
Roseline, 4-night trip
Verified Hotels.com guest review

6/10 Good

was not informed prior to stay that pool not available, housekeeping every other day, deposit required upon arrival and still waiting for refund a week later
Timothy, 5-night romance trip
Verified Expedia guest review