It seems like people/families return to this hotel based on their own history with the place, so they tend to rate it higher while today's visitors rate it lower because it is outdated and not worth the price. However, the staff at the bars are friendly.
Tiki Bar on the property- great. Food, service, drinks- no complaints
Room- clean, spacious, comfortable bed
Property- clean
Only have one complaint- the electricity went out for an hour in the room and hallway. No updates or notifications were given. I had to stay in my room or be locked out, and I had to use Google to find out what was happening. Upon checkout, when I mentioned the issue, the front desk did not care to ask further or seem to care at all. Left a bad experience at the end of an otherwise good trip.
Hello, my trip was fair. The place itself was really pretty. I did not have a good
Stay. I had no television the whole time I was there.. no room service and no service phone so I couldnât call to the front desk in regards to what was going on to my room. They didnât get it squared away until around 8 PM the second night that I was there , but it definitely needs some help and I am definitely looking for a credit for what I pay or some type of incentive something because I spent $500 and it wasnât worth $500..
Staff is friendly and helpful. Beach access is great. Rooms are very outdated and bathroom was falling apart smell of sewage comes thru the sinks. We had to plug up the sinks and add water to alleviate the smell. To access the beach you have to go thru the bar area which smelled like pure alcohol. I wouldn't stay here again with my family.
Brad at Front Desk was so nice. Got us checked in fast.
This is a very lively place. With fun tiki bar / restaurant. Pool. Directly on the beach .
See Alyssa at the tiki Bar for a great Frozen Beverage.
Huoneen piti olla deluxe huone, mutta ainoa hieno asia huoneessa oli, ettÀ parvekkeelta nÀkyi merelle. Muuten huoneisto oli erittÀin kulunut ja vanhanaikainen. SekÀ sisÀllÀ huoneessa ettÀ ulkona parvekkeella oli paljon rÀnsistyneitÀ kohtia. Hotellin kuvat eivÀt todellakaan vastanneet huoneen todellista kuntoa. SÀnky oli omasta mielestÀ liian pehmeÀ. HyvÀÀ oli palvelu (todella avulias ja ystÀvÀllinen), Wi-Fi ja lokaatio aivan meren rannalla.
There is NO shuttle to the cruise terminal as the website says! It was ok if you need a place but we got there too late to get beach towels or rent chairs so that was disappointing. Not a places we will ever go again.
We got the deluxe room and loved the ocean view from the balcony. The room was nice, I just wish it came with a microwave. But the room does have a mini fridge. Parking is valet only with a fee of $18 a day and paid with velvet at check in. The valet staff was great and along with the hotel staff. I would stay here again.
It has dated rooms. You get a free beach towel to use but need to rent the loungers and umbrellas. We had 6 burnt out/missing light bulbs in our room. If you are a room that ends in 17,18, or 19 get it changed. The elevator will keep you up all night with its dings everytime anyone calls for it on your floor, the floor below, or the floor above and there are four elevators so you do the math. One night there was a room that had two dogs barking for hours and management did nothing about it. They did let us store our luggage and check in early when we had an early flight. The location is nice. Itâs a nice beach walk to Lauderdale-by-the-sea. Short walk from Winn Dixie and CVS for things you might need. The servers at the Tiki Bar are great!