See all properties

Four Seasons Hotel Shanghai

5.0 star property
Luxury hotel with spa, near People's Square

Choose dates to view prices

Photo gallery for Four Seasons Hotel Shanghai

Lobby sitting area
TV, DVD player, iPod dock, pay movies
Indoor pool
Lounge
Four Seasons, Executive Suite, 2 Single Beds | View from room

Reviews

9.2 out of 10
Wonderful
In the heart of Shanghai, Four Seasons Hotel Shanghai offers a luxurious oasis with a rooftop terrace and shopping on site. Treat yourself to world-class dining at one of four restaurants or unwind with aromatherapy at Qin the Spa. With free in-room WiFi, an indoor pool, and helpful 24-hour front desk staff previous guests rave about their stay.

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Non-smoking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service

Feel at home (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television

Room options

Dining

Conrad Shanghai

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,006 reviews
The price is CA $194
CA $227 total
includes taxes & fees
Apr 29 - Apr 30
Conrad Shanghai
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
500 Weihai Road, Shanghai, Shanghai, 200041

What's nearby

  • Former French Concession - 8 min walk - 0.7 km
  • People's Square - 15 min walk - 1.3 km
  • Jing'an Temple - 3 min drive - 2.2 km
  • Xintiandi Style Shoppping Centre - 4 min drive - 2.5 km
  • The Bund - 4 min drive - 3.8 km

Getting around

  • Hongqiao International Airport (SHA) - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 46 min drive
  • Shanghai Railway Station - 11 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 19 min drive
  • South Huangpi Road Station - 8 min walk
  • Middle Huaihai Road Station - 11 min walk
  • West Nanjing Road Station - 14 min walk

Restaurants

  • ‪Small Arms Big Heart有容乃大 - ‬3 min walk
  • ‪丰色火锅 - ‬6 min walk
  • ‪Peterrita CHOCOLATE CAFE - ‬3 min walk
  • ‪Top Cellar - ‬2 min walk
  • ‪小林煎饼 - ‬3 min walk

About this property

Four Seasons Hotel Shanghai

Four Seasons Hotel Shanghai offers a great location, putting you within a 15-minute walk of West Nanjing Road and People's Square. Guests can visit the spa to be pampered with massages, aromatherapy, or hydrotherapy, and Cafe Studio, one of 4 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. The property is just a short walk to public transportation: South Huangpi Road Station is 8 minutes and Middle Huaihai Road Station is 11 minutes.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 422 rooms
    • Arranged over 37 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi (3-device limit) and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CNY 120 per day)
    • Onsite valet parking (CNY 30 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe Studio - This buffet restaurant serves breakfast, lunch, and dinner.
Si Ji Xuan - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 262 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 288.0 per night

Parking

  • Self parking costs CNY 120 per day
  • Valet parking costs CNY 30 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai

Frequently asked questions

Is there a pool at Four Seasons Hotel Shanghai?

Yes, there's an indoor pool.

Are pets allowed at Four Seasons Hotel Shanghai?

Sorry, pets aren't allowed.

Is parking offered on site at Four Seasons Hotel Shanghai?

Yes. Self parking costs CNY 120 per day. Valet parking costs CNY 30 per night.

What are the check-in and check-out times at Four Seasons Hotel Shanghai?

You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Four Seasons Hotel Shanghai and nearby?

Four Seasons Hotel Shanghai has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Four Seasons Hotel Shanghai?

Yes, there are 4 onsite restaurants.

Does Four Seasons Hotel Shanghai have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Four Seasons Hotel Shanghai like?

Four Seasons Hotel Shanghai is in Downtown Shanghai, a short 8-minute walk from South Huangpi Road Station and 9 minutes' walk from West Nanjing Road.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great part of Shanghai
Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
David, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable Centrally Located Hotel
Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Kelvin, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Abominable service, unclean rooms
Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Markus, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fenda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tee wei, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service! Friendly and professional, but not at all stuffy. Very family-friendly. Nice touches such as stuffed animal for my daughter and birthday treats at lovely breakfast and waiting for me in room at end of the day. Not the newest or most high tech property but beautiful and clean. Highly recommend and can’t wait to go back!
Greta, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

IT is a very good property in the area, convenient to go everywhere within walking distance.
Canson, 4-night business trip
Verified Expedia guest review

8/10 Very good

The staff are excellent. They are very responsive and professional, as one would expect at a Four Seasons and in Shanghai. The location is also ideal, near multiple metro lines and within walking distance from a number of great neighborhoods. At the same time, the rooms themselves are a bit tired. The thing that struck me in walking into the room was the carpet. It was worn and there was a dark ring around the parameter of the room, under the baseboard, where dirt has collected over time. Some of the accessories like the bed skirt also seemed a bit old. All and all, I kept wondering why Four Seasons continues to keep its name on this property, without a renovation. It wasn't a bad experience, and I might consider staying there at the future, though I expected more given the Four Seasons name.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

This is an amazing hotel , staff were really friendly .
7-night family trip
Verified Expedia guest review

8/10 Very good

A very nice stay
It’s a very nice stay. Hotel has good quality in terms of the staff service, the manner how they are trained, the caring for the customers, the cleanliness of the rooms etc. Even though the hotel rooms look a little bit old, the bed is comfortable. And the location of the hotel is fabulous. Breakfast is good too.
Ka Wai, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shakil, 1-night trip
Verified Hotels.com guest review

6/10 Good

bad experience
terrible sinking stayed there many times
Sai Kai, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My Four Seasons Shangai experiences
Excellent attention and service. Room was clean and comfortable. All needs for business and family’s were fulfilled. Food was 1st class and delicious. Certainly will come back
ENRIQUE, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Check in could be better
Very nice two night stay. Great location. All’s well except check in is a bit off. The receptionist just check me in, took a dep and copied my passport , handed me my key and pre-ordered train ticket and said I am good to go. I just got off an early morning flight from Seoul having to get up at 5am that morning and is not at my best so I just left and go to my room. Half way through unpacking, I realize that the receptionist missed informing me regarding breakfast that come with the room and wifi. This is not such a big deal cause I will find out soon or later but given this is a Four Season Hotel I naturally set the par higher. First time this ever happen during a check in. I always booked room with breakfast and without fail, I’ll be inform that breakfast comes with the booking and where the breakfast spot is located snd also wifi information. Even at much lesser hotels. Ended up calling the front desk for info. Like I said not a big deal but I expected better from a Four Season. I’ll be checking back for two more evenings on the 19th after my trip to SuZhou. i’ll see if it is a norm or just a one time oversight with the hotel. All other services are as expected from a Four Season.
Danny, 2-night trip
Verified Hotels.com guest review

6/10 Good

Didn’t like the room size view. I was surprised for the hotel at that level, and this was my 4th time staying there.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Simon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful service. It made me and my family feels so welcome. Thank you!
Yi, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alejandra, 1-night family trip
Verified Hotels.com guest review

6/10 Good

average hotel nothing wow about it, pretty ok. everything was as it should be in a four seasons
4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service by the manager who helped out by one of my complaints properly. They also had great selection of breakfast. One of the staff, Louis, was very courteous and helpful. I will come back.
3-night trip
Verified Orbitz guest review

10/10 Exceptional

Weng Kong, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Unable to use the executive club for 3 days. I’m done with 4 seasons. I want total compensation for my last 3 days there. I strongly recommended you check for events there before securing executive club benefits.
6-night business trip
Verified Expedia guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review