Quartier Belvedere (Arsenalstraße) Station - 22 min walk
Resselgasse Station - 3 min walk
Paulanergasse Station - 5 min walk
Taubstummengasse U-Bahn - 6 min walk
Airport shuttle (surcharge)
Restaurants
Kaffeefabrik - 4 min walk
Matcha Komachi - 4 min walk
Pizzeria Riva Favorita - 3 min walk
Fein Essen - 2 min walk
Santos | Mexican Grill & Bar - Wieden - 4 min walk
About this property
Hotel Kaiserhof Wien
When you stay at Hotel Kaiserhof Wien, you'll be in a great location, within just a 10-minute walk of Naschmarkt and Vienna State Opera. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. This eco-certified hotel also features a bar/lounge, a fitness center, and a sauna. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 5 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 26 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking nearby (EUR 26 per night; reservations required)
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1896
Safe-deposit box at front desk
Library
Fireplace in lobby
Fitness center
Full-service spa
Sauna
Steam room
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (roundtrip, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs EUR 55
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Parking
Self parking costs EUR 26 per night
Parking is available nearby and costs EUR 26 per night (984 ft away)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna
Frequently asked questions
Does Hotel Kaiserhof Wien offer free cancellation for a full refund?
Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kaiserhof Wien?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kaiserhof Wien?
Yes. Self parking costs EUR 26 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Kaiserhof Wien?
Yes, an airport shuttle is available. The charge is EUR 55 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Kaiserhof Wien?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Kaiserhof Wien?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Hotel Kaiserhof Wien and nearby?
Hotel Kaiserhof Wien has a spa and a steam room.
What's the area around Hotel Kaiserhof Wien like?
Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 5 minutes' walk from Naschmarkt. Travelers give top marks for the hotel's prime location.
Hotel Kaiserhof Wien Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Dec 2024
We had excellent stay. The holte accomodated all our requests. The breakfast was very delicious with many food options and wine. Verly clean, quiet and lovely hotel
Olga
Olga, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
Excellent traditional hotel
Beautifully presented traditional hotel with friendly helpful staff. Pleasant lounge area. Breakfast was extensive providing many options for all tastes.Room was very comfortable.Convenient for Karlsplatz station.
Lynne
Lynne, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Junko
Junko, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
One night in Vienna
Location was outstanding. Hotel was nice and clean. Breakfast was very good and staff members were friendly. Due to construction it was hard to get to the hotel. They only have 10 parking spots so if you’re driving, you’ll have to find a near parking lot.
Abraham
Abraham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2024
Jason
Jason, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sep 2024
Elias
Elias, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 Sep 2024
Gail
Gail, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Sep 2024
The staff at the front desk could be more friendlier but other than that, the hotel was perfectly located in the city making using the metro to visit parts of the city easier.
Carol
Carol, 2-night family trip
Verified Hotels.com guest review
6/10 Good
12 Sep 2024
Accommodations adequate, staff need customer service training, never really felt welcomed.
Recommend with reservations.
Mark
Mark, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Sep 2024
Great location, clean, nice staff, good breakfast
Hasan
Hasan, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2024
Good location and amenities
Gail
Gail, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Excellent hotel, service, and bteakfast
Laura
Laura, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Very helpful staff, beautiful hotel and lovely breakfasts.
Nancy
Nancy, 3-night trip with friends
Verified Expedia guest review
4/10 Fair
6 Sep 2024
Boryana
Boryana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Comfortable accommodations
Gyulnara
Gyulnara, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
Great location and friendly staff!
Lucy
Lucy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Walking distance to the sites we would like to see. Friendly & accommodating staff (Christian, Peter and the our bartender). Clean & very historical atmosphere inside the building. The bathtub can be tricky for older guest.
Mary Grace
Mary Grace, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
Michelle
Michelle, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Aug 2024
The hotel is a good location for taking a walk to many major tourist attractions. I didn't like the size of our room--it felt small and crowded, plus there was an awkward small ledge at the entrance to the bathroom that was easy to trip over.
John S.
John S., 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
My wife and I loved that this property had solid air conditioning. Next…the breakfast was amazing and I am missing it already. I would stay here again just for the breakfast. The bed was super comfortable and the bathroom was nice. The location was solid because it kept us close enough to downtown without having to be around lots of crowds. The hotel is a short walk to the metro. The customer service was excellent. Every person treated us like we were flying first class. Great bang for your bucks. My wife and I look forward to staying here again if we are ever in Vienna again.
We highly recommend for many reasons…the welcoming atmosphere, the breakfast, the general location, and how comfortable sleep is are all just a start to why.
Jamie
Jamie, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
eyal
eyal, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Aug 2024
Pay At Hotel - Not Really
Very angry that this was a pay at hotel booking but they placed a hold on the amt due on my credit card several weeks before I got there.